#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(413)593-7003

Rental Center

(413)593-7009

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

655 Memorial Dr

Chicopee, MA 01020

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 592 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (592)
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Showing 1-30 of 592 reviews
Love my new fridge!
Fit perfectly, and great customer service.
by
    Great pro shop
    I've been to a lot of hardware stores, but these people help you every time you come in. They make a job a lot easier. Best pro shop around.
    by
      • Recommended
      This is my place.
      Always enjoy shopping here.
      by
        Informative and knowledgeable
        Needed to strip paint Product recommendation was perfect for the job
        by
          • Recommended
          The best Home Depot on this side of Springfield.
          Great employees they know their stufff. Always ready to help and support your needs.
          by
            • Recommended
            Disappointed
            Not happy at all with Home Depot
            by
              Great service and guidance!
              Two employees helped me find what I was looking for! Marcelo, re directed me to another gentleman that assisted with the item I was seeking to increase ease in moving refrigerator over tile flooring, a clear plastic floor mat....he also provided instructios, and it worked perfectly! Thank you to both of them!
              by
                • Recommended
                Very clean great help my go to store
                Bought perennials for my landscaping projects - great display all were in great shape thanks to Jess
                by
                  • Recommended
                  Purchases Made
                  I felt welcome and employees were very helpful on what I was looking for. I will be back!
                  by
                    • Recommended
                    Great Store
                    Has the items I need when I go!
                    by
                      Convenient
                      Minutes from my house. Always has what I need. Customer assistance is not great. Is what it is.
                      by
                        • Recommended
                        Employee assistance was outstanding.
                        I was bringing back a lawn mower for one to better fit my need. Home Depot had a wide selection at varing prices. I also could use my store credit card.
                        by
                          • Recommended
                          great service
                          All the employees in Chicopee and very helpful and pleasant to speak with when needing assistance.
                          by
                            • Recommended
                            Location of wicks
                            Went to the store to purchase humidifier wicks, had the aisle and bay number, but were not there. Two males associates in appliances , tracked them down for me. Learning the wicks were on an overhead pallet, they drove the machine used to reach it. He returned with two boxes and I was on my way. Thank you for going above and beyond!
                            by
                              • Recommended
                              A true blessing
                              As I travel serving this country it is a true blessing having Home Depot's there to depend on for my needs... Don Eastern Oregon
                              by
                                • Recommended
                                Great quality and deals
                                Jeff and Jack were very helpful!! Great service
                                by
                                  • Recommended
                                  Great customer service!
                                  The employees at this store are so friendly and helpful.
                                  by
                                    • Recommended
                                    Great employee
                                    Jeff Lane is a good guy and a great employee he made sure all of me and my sisters needs were met. He was very attentive and knowledgeable
                                    by
                                      • Recommended
                                      Great products
                                      Great gifts for a guy and happy to know there's gift cards incase I wasn't able to find what I was looking for
                                      by
                                        • Recommended
                                        Nice to have associates who like to help
                                        Bought several electric tools and opened a new charge card.
                                        by
                                          • Recommended
                                          I enjoy coming here!
                                          The store is clean, organized and the people are pleasant and helpful! There was something I was looking for and noticed it was out of stock. I told a floor person and they stopped what they were doing and went off to get the restock rolling. They even found me and told me it will be in stock on Friday! Great place!
                                          by
                                            • Recommended
                                            Great store
                                            We have to remodel our bathroom and the employees where very dedicated and helpful to let us know what they had in stock but we decided to order online
                                            by
                                              • Recommended
                                              great store
                                              Everytime I shop there employees are knowledgable and polite..and Fun.
                                              by
                                                • Recommended
                                                Terrible terrible
                                                Terrible service !!!
                                                by
                                                  Helpful staff, quality products
                                                  I purchased heavy duty shelving and containers to organize in garage. The products were very good quality and the staff was quick and helpful with assistance
                                                  by
                                                    • Recommended
                                                    Installer options!!
                                                    So after purchasing my hot water heater I was put in contact with Mr Rooter let me clarify it was not Roto Rooter. Anyway it seems they are the only option for this installation and omg the prices !! Over double what I payed for the hot water heater it seems they can price gouge since they are the only option!! Don't fall for it I called around and got a MUCH better price -- about what I payed for the hwh which was reasonable. Do better home depot you should care what the people you are referring them ro are doing to your customers
                                                    by
                                                      Everything you need but one thing they dont
                                                      I went in and asked where something was. And found it right away. My complaint is when I self check out. I rather have a cashier cashing me out. That if I have a question I can ask the cashier.
                                                      by
                                                        • Recommended
                                                        Excellent Customer Service
                                                        Great service in the Door Department !
                                                        by
                                                          • Recommended
                                                          step above
                                                          wish I had the associates name She was the standard for store associates
                                                          by
                                                            • Recommended
                                                            Propane gas grill purchase
                                                            I had given my daughter my credit card to purchase her first gas grill, from the Chicopee, MA. store, which is close to where she lives. She purchased the Megamaster 2-burner propane gas grill in black, model #720-1065. I had seen this model at the Hadley, MA. location, and recommended it to her as a first grill. I went to her home to show her how to attach the propane tank and set it up. I was very disappointed to see that it contained no owner's manual.
                                                            by
                                                              Showing 1-30 of 592 reviews

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