Reviews for Chicopee #2610

I have always had a pleasant experience when visiting the Chicopee store. The staff is always very attentive and they know their stuff well... And the inventory is amazing. Price are, of course, extremely competitive ....

Many thanks to the highly motivated, friendly and courteous Chicopee Home Depot Associates for their teamwork and superb customer service! During my recent visit, I had the pleasure of working with a number of outstanding Associates and would like to thank them for their expert assistance: General Eileen, James in Lumber, Kevin in Electronics, Brother Bill and Lt Dan in Gardening. At the world's finest Service Desk, Happy Hannah, Katie B and Jason. Quite frankly, It does not get any better that that!

Many thanks to Ed for his outstanding customer service and greatly appreciated assistance! I was faced with a very challenging problem and thankfully Ed was there. He expertly assisted me in a very friendly, courteous and professional manner. Ed went above and beyond the call of duty for this grateful customer and for this I salute his sincere commitment to helping his customers. Ed is a great ambassador of goodwill for the Chicopee Home Depot and a highly respected, knowledgeable and motivated professional! Ed, Thank you very much for a job Well Done!

The staff is knowledgeable and always willing to help - even when it was not their area. Clean, well stocked and help when you need it!

Scott Garvey - Assistant Manager - walked me through the entire process of purchasing and loading $2,000 worth of fencing and I am deeply grateful for his kindness and his support. Juan Morales also deserves a huge thank you for his support and kindness and attention to detail in helping me load my vehicle. Alex Quiles and Jesse Rivera were extremely helpful as well. Thank you all! Kate Forest

The store was full of employees that were willing to help with a smile..... I had no problem finding help. Shout out to Kenny, Ron from doors and Josh from kitchen you guys rock thank you thank you for all your help!!!

Josh was amazing. Very direct, we were in and out of there in like 20 minutes. Great customer service skills.

This store is clean and tidy. the Staff are always helpful. The Pro-desk and cashiers are consistent staff and always very helpful.

Ann Marie helped us today and she was by far the best employee I’ve ever encountered.

Friendly, and professional staff that are helpful.

This store is always very neat and clean. The employees are extremely knowledgeable and always friendly and polite. I find everything I need every time I go there. I would highly recommend this store.

I always have a great experience at the store the whole team at the store greets all of their customers and myself on a daily basis and goes out of their way to make our experience at the store enjoyable and welcoming to come back to the store from Pam and John at the pro desk to Linda at the contractors register ,mark in the tool department and Louis and Ed in millwork the electrician in the electrical department and Chrissy the store manager and Sean the assistant manager and the whole team at the store including the service desk I always have a great experience at the store I shop at the store frequently and never have any issues at the store everybody in the store is very accommodating to help find the product that I need. Awesome job guys and girls keep up the good work

Always someone to help.manager is very efficient.store is clean and well laid out. I like this store in Chicopee out of all the other home depot's for these reasons

Employees go above and beyond to assist when they can!

We live within a mile of the store and we visit often as we own our home. No matter what we have gone in for there is always someone eager to help out. Today we dealt with Barry from plumbing and I cannot say enough good about him. As soon as we told him what was wrong and what we needed he immediately knew where it was, went and got it for us and explained how to use it. He is definitely an asset for your store.

I have shopped at this store for years and continue to do so even after my Rays passing. I have always found employees with the knowledge I need in what I was looking for at the visit. Have always been greeted with friendly and helpful employees, including the cashiers. Have no problem or complaint with this store at all.

Everyone was helpful.

I had great service today from Pedro and Hunter. They helped me get all the things I needed for a tiling project

I had a very good experience with the appliance department in this store from employees John, Eric and Jose. They made a bad appliance situation right, and I am very grateful. This department and store were A+++++ for me!

The staff was excellent. Customer Service. Jessica was the best . Patient smart and new her work . Completed a very complex order Thank you

I live fairly close to this Home Depot and I go here 2-3 times a week because we bought a fixer upper home and always have projects. The store has always had everything in stock and exceeds all expectations. The staff are friendly and nice and I enjoy shopping there. They have the best quality plants all year around and it’s very tempting not to buy one every time I go. Thank you Home Depot you guys rock!

This store is always neat and clean. The employees are always friendly and helpful. I needed assistance taking my purchase to the truck and Axel was beyond and above my expectations. I would recommend this store to everyone!

Everything was in stock that I needed. All the employees that I had questions about a product, were very knowledgeable. I wouldn't shop for the products at any other store. Home Depot, Chicopee, Ma is the best!

I am very pleased with my experience at the Chicopee location! Everyone was extremely helpful and worked as a team! Multiple departments came together to get the job done in a professional and timely manner. I was very impressed and it all started with the team from the pro desk. They all are very helpful, profesional and full of knowledge and I would recommend everyone to use this location for your next home or building project!!

Haley was a great employee to me and my family she helped us with the register and was very friendly. There was a gentleman there didn't catch his name also very helpful he helped us find a shelf for my wall. I will most likely go back great service. Go team orange!!!

Chicopee MA store is always clean and well stocked. Highly recommend And if you need Applianced look for Eric , he’s amazing !

This store is very clean uncluttered and easy to find things .The cashier was super friendly and helpful.

The Sales Cashier Ann Marie was extremely helpful. Great shopping experience

Out of all the stores in western mass. I highly recommend the chicopee branch. Very clean and the employees are extremely helpful!!!

Was a very quick and easy shopping experience. Ann Marie who was working at the check out area was very helpful and pleasant, thank you.