Reviews for Clarksville #726

There was no one working the section for leaf blowers and weed eaters. They were locked up in a cage and it took 20 minutes after 3 request for help.

Went in for some paint. The gentleman who helped me was the sweetest and most helpful! He will soon be 92 years old and you would never know! He made the entire experience so enjoyable! Who knew buying paint could be so much fun! They have a gem in that man!

Bought a $4k refrigerator from Home Depot and the delivery experience was awful. I paid to have the old refrigerator moved to the garage and from the moment the delivery person arrived he started making excuses why he couldn't do it. I was told the doors needed to be removed and it was not his job to do that. When I said I would take them off, he told me he didn't have time to wait on me. He showed up not wanting to do his job.

The delivery contractor was a joke. Much more concerned with NOT doing anny work than actually providing decent service. They spend more time offering excuses than a 5 year old who just broke something. In the time they wasted they could have simply deliveries the appliance.

Had a number of associates skmifm8 needed help. Checked out 8n lumber area. Person was great and,pleasant. Nice to shop and have a good experience

Sara was amazing and very helpful . Got us the front entry door we needed. Answered all questions. Very professional. Usually in Home depot there is nobody around so was very glad Sara was willing to help us with a smile.

Customer service is so very important in these day and time the sale persons were all very helpful and even went out of the way to make sure I found another item I was looking for.he made it happen.

I purchased a cub cadet from Home Depot but can never find supplies to keep it maintained, (i.e., oil & air filters) or simple repair, (i.e., mulching blades) I understand big items has to be ordered online but this should be available if you sell the brand item. Numerous times I was told to shop at CO OP or TSC for cub cadet items.

All associates at the Clarksville TN store are exemplary individuals whom place the customer’s needs/wants at the forefront. Thank You HD associated. Mr Bob

I'm building a front porch add on to my house, I used the home depot Deck designer software to design the build but severl of the items on the purchase were the wrong size ( 9 inch deck bolts). the pro desk, associates in lumber and hardware were very helpful with the returns and finding the proper sizes, they even help me load some of it onto my truck.

Worked with customer service. They were friendly and had my large on-line order ready for me to pickup.

I had some work done on a screen door years back didn't know they did HVAC I had a few companies come out but availability was too far out not only did they give me a great price but was able to get the work done despite weather delays and wasn't scheduled so far out. I literally set down Tuesday had my HVAC installation on that very Friday. Home Depot work with some great contractors thanks coolray cooling and heating

Home Depot needs to strive better in customer service. They are fast to take the customer’s money away for a product that they don’t care to deliver the time was decided to do so. I purchase a washer and dryer and after a month of that purchased the product was rescheduled for delivery 5 times!!! So i cancelled the order and did business somewhere else and hit a 2 days delivery instead of over a month! Managers in Homedepot are not friendly at all either.

Everytime I come to this location the employees are friendly starting with the parking lot attendant to the cashier's. I love that the employees are always doing something nice like offering work shops for kids to build stuff or on a hot day having cold waters in a cooler for customers.

This vist we were greated and assisted by Mateo. He was wondful to help and fix an issue without passing us off or just not helping at all. I was very happy with his kindness and assistance. I hope to have him help us next time as we are in the middle of a DIY and will surely need to return!

Alex was so nice and knowledgeable. He was able to show me the exact product I needed and explained everything! Very fast and very friendly service! Definitely will be back!

Jaydon & Journey were great! They both were friendly and eager to help me find what I needed (which took awhile). Often, workers act bothered when you ask them for help. I appreciate their kindness! Keep up the great work.

I needed to fix a plumbing leak and Mike was very helpful. I am not sure if it's his department but it should be as he knew his stuff.

I rented a penske truck through home depot. When I got there, there wasn't availability. And two other customers behind me were turned away. This is out of the control of the employees at the desk, but Tyler, Jill, Steven and Marco went above and beyond for me. They tracked down a truck and made the bad experience soooo much better. Their witty banter and funny comments actually kept me giggling a bit instead of stressing over my move... we all know moving is stressful without issues.They helped immensly

Each of your employees was very helpful, courteous, kind, and patient. Your locking up of a lot of your products in thick metal cages with huge padlocks that have to be opened by an employee who then is required to "escort" you to the register is embarrassing, demeaning, and shows total disregard for your good, honest and loyal customers. I am not a thief and hate that I was treated like one to buy a chainsaw.

Store was clean and well kept. Items we wanted were in stock.

Always a pleasure to do business here!

Love this place and the people are so helpful!

Great place to prepare your house for the cold weather

We purchased a new LG washer/dryer on 5/21 and the extended warranty by Allstate. on 11/25/23 the washer flooded our den. We called Allstate to start a claim only to find out they are 3rd partied out to a company called Squaretrade. We are continously given repair companies out of other states. 3 appointments now and nobody has showed when you try to contact these companies there voicemail box is full so you can reach nobody and squaretrade just keeps giving you another company with empty promises. Called Ashley/local manager Clarksville Home Depot she did nothing. Made the mistake of just buying a new GE washer/dryer/stove and was suppose to have delivery 5DEC. Someone was suppose to contact us 24 hours prior to confirm delivery and that did not happen and unable to reach anyone in appliances and the manager this morning cannot help us; Unable to reach Home Depot corporate office for help that is a futile attempt. So we have a washer on the back porch since 11/25 that doesn't work and can't get it fixed and unable to even get confirmation on the new one being delivered today.

Thank you Kristen for being to helpful! What a sweet young lady! Love the poinsettias!!

Found what I needed , customer service stopped me and ask if I found all I needed and I didn't have to spend all day with my trip.

Kushena was a great cashier! Super friendly and personable and really made our already stressful night a little better. Thank you Shena!

Cory, was fantastic and friendly!!

Fast and very reliable. I love Home Depot!