#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(859)572-4362

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

415 Crossroads Blvd

Cold Spring, KY 41076

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 425 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (425)
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Showing 1-30 of 425 reviews
Great store experience
Found what I had researched on the website and examined it to determine whether I would purchase it. Also found other items that I needed to use at home with no problems due to the excellent layout of the store. This store is clean and the associates were helpful. The associate that checked me out was courteous and also thanked me for my service(was wearing veteran hat)!
by
  • DIY
  • Recommended
Shopping made easy
The "greeter" associate that I met upon arriving was very helpful and knowledgeable and directed me to the exact location of the item I needed. Other associates that I encountered while in the store were very congenial.
by
  • DIY
  • Recommended
Great online experience and working with the staff.
Staff was very helpful thru the shopping process. The online reviews are very helpful.
by
  • Pro
  • Recommended
As always - the best experience!
The store is well organized and stocked. The associates cannot do enough for me when I come in to shop for specific items. Associates walk you to where you need to be. They are always courteous, helpful, personable and professional. Home Depot is my "GO TO" store for all of my home needs.
by
    • Recommended
    Gunny knows his stuff!
    I went to purchase a lawn edger. The sales associate, Gunny, was incredible. He was so knowledgeable of all models. He helped me pick out the model for me. He then reviewed all of the features, how to assemble, things to be aware of, and tips on using. He offered to assemble. He carried the model to the register and to my car. He was great to shop with. If you need any lawn or garden items, Gunny is the man to see!
    by
    • Pro
    • Recommended
    Employees are outstanding!
    Everyone at this Home Depot was amazing! I walked in having no idea what part I needed to repair my bathtub and the sales clerk in plumbing went above and beyond to help me figure out what I needed and even explained to me how to make the repair. The greeter I believe named Jim was so friendly and welcomed me with such a warm smile. Thank you for providing me with such wonderful service and kindness!
    by
      • Recommended
      FRIENDLY STORE
      It was easy to find the paint section and it made me happy that there was a coupon for $40 off a 5-gallon bucket of paint. The cashier was very friendly and helpful.
      by
        • Recommended
        The price was what i except to pay. All thre itmes where instock.
        sometimes associate are ready available, when thet are they are ver helpful
        by
          • Recommended
          incredible customer service!
          this store goes above and beyond IN EVERY WAY, EVERY VISIT....i am constantly recommending this particular home depot to my friends...thanks for the excellent customer service!!
          by
          • DIY
          • Recommended
          Easy acess for traffic. Friendly associates. Clean store
          The knowledge of the associates were great, with suggestions for similar products
          by
            great store
            the store was clean and nice everyone that worked there was extremely helpful
            by
            • DIY
            Nice Store
            I visit this store frequently for my home improvement needs. The associates are very helpful and attentive. I usually find what I need and more.
            by
            • DIY
            • Recommended
            The employees at this store are great. Always smiling and willing to help.
            The store is always clean. The employees are always friendly. If you ever need help, they are there to help you. I shop this store all the time.
            by
            • DIY
            • Recommended
            We love Home Depot
            The store staff is always courteous and helpful when locating products or specialty orders. We prefer shopping at Home Depot for all our hardware and lawn needs!
            by
            • DIY
            • Recommended
            Quick and easy, or browse around - whatever suits you!
            Yesterday I needed a new trimmer, and the associate was right in the aisle, lifted them down for me to hold, and helped me easily decide on the right one. The checkout person was oh-so-friendly at the end of my hard day. Not an unusual circumstance at this Home Depot - good thing I have to make a couple turns off my regular route to get there or I'd stop in daily! There is a Lowe's closer to me but I'll choose Home Depot first if I can! It's like the associates can almost use their intuition to know what it is I need!
            by
            • DIY
            • Recommended
            Great Folks Always Asking to Help
            Everyone wanted to help us. The cashier was the most professional we have dealt with in a long, long time at any type of store. Store is clean, easy to get around and there is always help available.
            by
            • DIY
            • Recommended
            Visit
            Clean very organized store with plenty of associates to help
            by
            • DIY
            • Recommended
            A pleasure to show
            Store is well maintained. Workers are always available and friendly.
            by
              • Recommended
              Don't trust the website information.
              Was looking on the website for stainless steel staples and it indicated that there were 17 boxes at this store but when I got there none were to be found. I then asked a cashier if I could get assistance and was told to go to aisle 12 where somebody would meet me. After 10 minutes nobody showed up so I left. If I wanted poor service I could have opted for Lowes which is much more convenient. Long story short, it appears that stock information on the website cannot be trusted. The website also indicates that other stores in the area have the items but after this experience I am reluctant to go out of my way since there is no reason to believe that these stores actually have what I need.
              by
                Always a great shopping experience
                It's always a pleasure shopping at this Home Depot. They carry a great variety of merchandise, and the employees are friendly and helpful.
                by
                  • Recommended
                  Great experience
                  Needed new kitchen sink. Store associate was very knowledgeable and asked all the right questions to make sure I had everything I needed for the job.
                  by
                  • DIY
                  • Recommended
                  Bad experience
                  Brought a client to store to show him things for his bathroom renovation...While there he purchased a few items not related...Lowes had emailed me a coupon But Tina the girl at self checkout was short and rude in telling me I could not use it........I came from Fort Lauderdale to Consult on this bathroom project and cannot believe the way I was talked to........Not nice at all...............Maybe I should just take my client to Lowes......I would never be treated like that at my Home store in Weston Fl The store I am in in Weston Fl is super busy yet the associates there are always friendly and helpful......This store should take a lesson from them......
                  by
                  • Pro
                  Store Associates
                  My husband sent me to this store to get an "upgrade" of a product we needed replaced. I really had no clue as to what I needed to get in the upgrade. A store associate named David was watchful and saw my uncertainty as I surveyed the products. He immediately asked if I needed help. He helped me find the accurate product and explained why this would work. The lady by the Self-checkout was also helpful. I was wanting to pay by check and wasn't certain if I could. She was watchful and saw that I might need assistance and jumped right in to help. Way to go Cold Springs Home Depot employees!
                  by
                    • Recommended
                    cold spring store
                    Everyone was very friendly. This was my first time at this store. Much better than the beachmont store.
                    by
                    • DIY
                    • Recommended
                    Love Ridgid Tools
                    I love Ridgid tools. They have excellent power and quality.
                    by
                    • DIY
                    • Recommended
                    Really enjoyed our visit to Home Depot.
                    The young lady Kat that helped us was Excellent, very professional, very kind, and very friendly. She is a keeper.
                    by
                    • Recommended
                    Friendly store well stocked
                    Had gift cards. I could do a one stop shopping trip
                    by
                      • Recommended
                      Toy Store
                      Home Depot is my Toy store. I a retired professional, but I grew up building with my dad and granddad. I do nearly all my home repairs and improvements.Tools are my big boy toys. Most of them came from Home Depot, or Dad's shop. I have withdrawal issues if I am not at Home Depot at least once a week. It is my home store for my home
                      by
                      • DIY
                      • Recommended
                      Satisfied with service and product
                      Scott Stewart was very helpful, along with Greg and store manager.
                      by
                      • Recommended
                      Right products right on time
                      Had what I needed when I needed it. It is good to go in and get what you need.
                      by
                      • DIY
                      • Recommended
                      Showing 1-30 of 425 reviews

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