#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(859)572-4362

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

415 Crossroads Blvd

Cold Spring, KY 41076

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Customer Store Reviews

  • 4.7 out of 425 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (425)
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Showing 1-30 of 425 reviews
Awesome inventory
The Milwaukee electric shears I purchased today helped me complete an awesome pergola with a bronze metal roof. Every one loves it. Thanks Home Depot
by
    • Recommended
    Helpful Associates!
    Associates Mark F. and Colby were so helpful locating and retrieving the items we were looking for! Saved us time and money searching other locations for what we needed/wanted.
    by
      • Recommended
      GREAT CUSTOMER SERVICE!
      Renee from store 2323 is awesome!
      by
        • Recommended
        Helpful Store
        This store is always helpful and have knowledgeable products. They don't tell you where products are they go with you to show you and then then ask if there is anything else you need. Love this tore and love the experience while shopping.
        by
          • Recommended
          Young man named Isaiah was so polite and helpful we will be back. Love.the.smile.
          At the checkout a young man named Isaiah was so polite and helpful.
          by
            • Recommended
            Preferred Store
            I do prefer Home Depot for supplies I need for my small home projects, but Cold Spring location is my favorite. Not that I have had bad experiences at other locations, I just prefer the less congestion of the Cold Springs area over Florence. Consistent good customer service, professional, helpful, and friendly.
            by
              • Recommended
              Great store
              Very friendly store great employees
              by
                • Recommended
                Friendly employee's
                Friendly employees that are Happy to take of you.
                by
                  • Recommended
                  Excellent customer service
                  The customer service team at cold Spring Home Depot is excellent. They are very efficient, responsive and pleasant to work with.
                  by
                    • Recommended
                    Great store. Great people!!
                    Store is well stocked, really organized and the people that work there are so nice! Love Cold Spring Home Depot. I always find exactly what I need!!
                    by
                      • Recommended
                      Friendly service
                      Unfortunately, I had to return Halloween decorations that didn’t work. Kaelyne waited on me and was very kind and helpful. I appreciate that very much.
                      by
                        • Recommended
                        David in electrical
                        David in electrical helped us and dropped what he was doing to come help us. Such a joy to be around in the store and it’s hard to find that now a days. He deserves a raise for his dedication to the store and knowing where everything is.
                        by
                          • Recommended
                          These Associates Really Care
                          Every time I go to this location, there is an associate that always greets me and asks about the task I’m working on. They really care about their customers. The last time I was there, I even saw the store manager, Susie, walking around and recognizing her associates publicly with awards! Wow!
                          by
                            • Recommended
                            Excellent Store, Service and Employee
                            Jennifer was most helpful and so Nice and polite, greetin me at the door and helping me find what I needed and checked me out when I left.
                            by
                              • Recommended
                              Great Service
                              I needed service in 3 different areas and was met with helpful friendly staff in each department. At this time with short staffing, I was so impressed with the knowledge and helpfulness of each employee. Even the checkout staff was friendly. I will be back.
                              by
                                • Recommended
                                Very friendly cashier!!
                                Katherine Renee at the cold spring store always wears a smile & provides great customer service! She’s always helpful no matter the situation
                                by
                                  • Recommended
                                  Awesome Cashier
                                  Cashier Renee at Cold Springs home depot rocks!
                                  by
                                    • Recommended
                                    Cashier Friendliness
                                    Katherine helped me find a product!
                                    by
                                      • Recommended
                                      Great customer support
                                      This Home Depot has great customer care and support -- they make it a point to check on you and see if there is anything they can do to assist.
                                      by
                                        • Recommended
                                        Friendly Store
                                        I am older and the tools I used as I got older were not as good as the new ones out there now. I had a friendly, knowledgeable, staff member that explained to me how much more production I could get out of one of t " newer " saws for about the same money than the saw I had grown up with. I finished my project with time to spare thanks go the upgri no in saws. Thanks staff for saving me time and money !
                                        by
                                          • Recommended
                                          Best Experience in a Retail Store in Years!
                                          I had a return with a receipt on my phone that took less than 5 minutes, no hassle, no wait. I had 2 helpful employees point me in the right direction happily. Rob in Millwork spent an hour with me looking over, counting and checking me out on some tile selections and even had it repackaged and ready for my husband to pick up just 3 hours later!
                                          by
                                            • Recommended
                                            I love my local HomeDepot
                                            Great service and selection. My first place to shop for stuff for my house
                                            by
                                              • Recommended
                                              Not a friendly place…
                                              Spent over $500 in tools and supplies. Man in tool department was rude and made me feel like I was an inconvenience. Milwaukee drill combo was in overhead compartment. He had to get a ladder.
                                              by
                                                HomeDepot
                                                Love this store people are nice
                                                by
                                                  • Recommended
                                                  I really enjoy shopping there , usually can figure what we
                                                  This customer chose to rate the product and not provide text.
                                                  by
                                                    • Recommended
                                                    Excellent Customer Service
                                                    I encountered 2 employees in the lumber department. They were quick to offer assistance and answered my question clearly. The cashier Sherry V was pleasant and quickly rang up my order.
                                                    by
                                                      • Recommended
                                                      Great deal and great customer service.
                                                      Bought riding lawn mower and received great customer service and assistance from the manager down to loading it on my trailer.
                                                      by
                                                        • Recommended
                                                        Rob made the entire process enjoyable.He walked us through every part
                                                        I am thrilled that Home Depot has such knowledgeable staff that love what they do.
                                                        by
                                                          • Recommended
                                                          Customer service.
                                                          I was in need of help with choosing tile to match my current tile and Tyler was very knowledgeable, kind and patient with me. Cora , the cashier met me with a smile on her face. Thank you Home Depot.
                                                          by
                                                            • Recommended
                                                            Helpful Employees
                                                            I need a riding cart to shop. None were working. An employee helped me by getting what I was shopping for and helped to the customer service desk to check out as it was closer than the regular check out area. Now that’s SERVICE!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 425 reviews

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