#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(712)366-8864

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3101 Manawa Center Dr

Council Bluffs, IA 51501

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 603 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (603)
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Showing 1-30 of 603 reviews
Incredible employees with great personalities! Enough said.
Incredible employees with great personalities! Enough said.
by
  • Verified Purchase
Pearl went above and beyond to help us. Life time loyal customers. She stayed and found us the...
Pearl went above and beyond to help us. Life time loyal customers. She stayed and found us the help even though she worked in a different department. As no one was scheduled for the appliance department... A big thank you to Pearl
by
  • Verified Purchase
  • Recommended
Very friendly associates and eager to help.
Very friendly associates and eager to help.
by
  • Verified Purchase
  • Recommended
CASHIER WILLIAM was very helpful, staff give good advice.
CASHIER WILLIAM was very helpful, staff give good advice.
by
  • Verified Purchase
  • Recommended
The store is fully stocked. It is clean, staff are friendly and very helpful.
The store is fully stocked. It is clean, staff are friendly and very helpful.
by
  • Verified Purchase
  • Recommended
Everyone is very helpful whenever we come in. Especially Robin she is very patient and very kind!...
Everyone is very helpful whenever we come in. Especially Robin she is very patient and very kind! Great customer service all around!
by
  • Verified Purchase
  • Recommended
Awesome place to get all your home Improvement needs
Awesome place to get all your home Improvement needs
by
  • Verified Purchase
  • Recommended
Great customer service and help in resoving an issue from another store!
Great customer service and help in resoving an issue from another store!
by
  • Verified Purchase
  • Recommended
Best part is the staff--great people looking to help.
Best part is the staff--great people looking to help.
by
  • Verified Purchase
  • Recommended
Very good experience at this Home Depot! Employees were so very helpful and so very kind!
Very good experience at this Home Depot! Employees were so very helpful and so very kind!
by
  • Verified Purchase
  • Recommended
We were greeted & helped by the best staff right from walking into the store until walking out. W...
We were greeted & helped by the best staff right from walking into the store until walking out. We couldn’t be happier with Home Depot.
by
  • Verified Purchase
  • Recommended
Great selection of products. Mostly Excellent customer service!
Great selection of products. Mostly Excellent customer service!
by
  • Verified Purchase
  • Recommended
Please stop the self checkout as the only way to checkout. Don't tell me that it saves money by n...
Please stop the self checkout as the only way to checkout. Don't tell me that it saves money by needing less employees because you still have 3 or 4 employees hovering around the registers to help people. There should be at least one register with an employee manning it. The self checkout is great if you only have an item or two and are in a hurry. Next thing you'll have the customer unloading trucks. J.K.
by
  • Verified Purchase
  • Recommended
Manager Lyndsey was very kind in explaining to me why they could not sell more than (10) rolls of...
Manager Lyndsey was very kind in explaining to me why they could not sell more than (10) rolls of each type of NM romex (house wire) per person due to a national wire shortage. Nancy was extremely friendly in checking me out.
by
  • Verified Purchase
  • Recommended
I was looking for components to jury rig a home project, and a very helpful clerk, who was much ...
I was looking for components to jury rig a home project, and a very helpful clerk, who was much more knowledgeable than me, walked me though what I needed. Ultimately, he suggested I visit a small store down the street, for a component that Home Depot didn't have. I was blown away that he would go to the trouble to help me, even helping me purchase the appropriate component that he didn't have. That is really putting the customer first!
by
  • Verified Purchase
  • Recommended
My wife and I have been so impressed with the knowledge and expertise of the employees who work h...
My wife and I have been so impressed with the knowledge and expertise of the employees who work here. Patty, Jeff and Steph have cared about our home projects and have cared about our family that no other box store has. We have replace our roof, doors, and now our kitchen through Home Depot and have been extremely happy with all of the products we have purchased. Thank you Home Depot for hiring knowledgable, friendly and helpful staff! Kyle & Michelle O.
by
  • Verified Purchase
  • Recommended
Unfriendly staff as usual, cluttered aisles as usual!
Unfriendly staff as usual, cluttered aisles as usual!
by
  • Verified Purchase
The team at this location is top notch service with a smile. They are very helpful with lots of ...
The team at this location is top notch service with a smile. They are very helpful with lots of knowledge and are willing to go the extra mile to make sure your needs are met. If your looking for a great employee to assist you just ask for Tom you wont regret it. The team members up front are amazing as well really make you feel welcome.
by
  • Verified Purchase
  • Recommended
It was such a great experience I would definitely recommend shopping here! The service is great, ...
It was such a great experience I would definitely recommend shopping here! The service is great, the workers know what they are doing. I wish there were more stores like this. It's great to have an amazing store like this, Keep it up!
by
  • Verified Purchase
  • Recommended
Terrible customer service. Rude and condescending staff. Very poorly stocked as well.
Terrible customer service. Rude and condescending staff. Very poorly stocked as well.
by
  • Verified Purchase
store was nice and clean and staff is always extra helpful and friendly
store was nice and clean and staff is always extra helpful and friendly
by
  • Verified Purchase
  • Recommended
Employees were very helpful in ensuring I found what I needed. Not just one employee, but several...
Employees were very helpful in ensuring I found what I needed. Not just one employee, but several went above and beyond.
by
  • Verified Purchase
  • Recommended
Store associates not friendly or helpful at all. Had to wake the associate working the appliance...
Store associates not friendly or helpful at all. Had to wake the associate working the appliance counter. Won’t ever be returning!
by
  • Verified Purchase
I always have an excellent experience in the morning with the prodesk. They are knowledgeable and...
I always have an excellent experience in the morning with the prodesk. They are knowledgeable and always willing to help with anything I need.
by
  • Verified Purchase
  • Recommended
Best customer service we have ever had from a "big box store"
Best customer service we have ever had from a "big box store"
by
  • Verified Purchase
  • Recommended
Jessica, is an excellent employee for your Company, she was able to complete our needs and showed...
Jessica, is an excellent employee for your Company, she was able to complete our needs and showed "Real Time Customer Satisfaction" towards us when we were bat the Council Bluffs store.
by
  • Verified Purchase
  • Recommended
Denise in Customer Service was wonderful. Happy, helpful, and worked hard resolving our return. ...
Denise in Customer Service was wonderful. Happy, helpful, and worked hard resolving our return. More retailers need personnel like this!
by
  • Verified Purchase
  • Recommended
I am appalled at the Home Depot return policy. I spent around $200 on this particular visit... $3...
I am appalled at the Home Depot return policy. I spent around $200 on this particular visit... $30 of it was store credit because of a previous return, $170 on my card. I went in to return a router that I ended up not needing. I had my receipt, thought all was good to go. Because I used store credit, my return was denied (at least that is what the lady told me was "probably the reason"), with little explanation other than I need to "open a claim" with a third party company over the phone that handles this in FOUR WEEKS. I assumed worse case scenario would be getting $30 back in store credit and they'd refund the other $100 or so... I thought no problem as I spend a lot at Home Depot. This is not necessarily this locations fault, but The Home Depot as a whole. The workers were kind and tried to be helpful about it but the policy is insane. The workers (a supervisor included) seemed to think it was a a bad policy. Next door to this Home Depot is other home improvement stores. I like this area because I can get things from both stores on any given visit to the area. After this visit, I will not be returning, unfortunately. I will find what I need at elsewhere. Other home improvement stores have never given me grief on returns especially within the return window with a receipt.
by
    They have to get in more products, how come they can not cut tile that's to long. Certain lighting
    They have to get in more products, how come they can not cut tile that's to long. Certain lighting
    by
    • Verified Purchase
    • Recommended
    The employees are very nice, the store is clean and well organized.
    The employees are very nice, the store is clean and well organized.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 603 reviews

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