#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(859)578-4512

Rental Center

(859)578-4518

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 9:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

500 Clock Tower Way

Crescent Springs, KY 41017

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 418 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (418)
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Showing 1-30 of 418 reviews
This is a well ran Store
I'm in your store all most every day I could not do my job with out you all. Reising Construction llc.
by
  • Pro
  • Recommended
Fine store for everything
A pleasant experience. The store has lots to offer. My cashier, Stephanie, was delightful and cheery.
by
  • DIY
  • Recommended
my go to store
associates very friendly, helpful and know what they are doing check on website before going so I know items in stock and what aisle they are in any questions always someone you can find to answer questions or get help loading very easily, fast friendly buying experience
by
  • DIY
  • Recommended
great store to shop
store was clean uncluttered website took me right to the aisle I needed associate greeted me and asked if I needed help needed boards cut he cut boards to my specs helped load on cart was out the door in about 15 min well pleased
by
  • DIY
  • Recommended
Available and Helpful
I shop Home Depot regularly and the store is always clean (although a RR at each end of the building would be nice) and the associates are available and helpful not only with the products but also with their application, use, and installation. My fav store.
by
  • DIY
  • Recommended
in and out of store in record time with all things i needed
all products are there and sales on things i need rotate on a regular basis well done
by
  • DIY
  • Recommended
unhappy paint clerk
Even though we had the most unfriendly person helping us on request, he seemed to be very irritated while helping any of the customers so he was equally mean to all of us for the most part. Suggestion-. he probably should be working in the back of the store in the warehouse away from the customers. he was not a people person I believe his name was Jim or Tim.
by
  • Recommended
Great store experience
The Cashier, was very amiable, I was asked numerous times if I needed assistance. I was also greeted by associates wishing me to have a good day. It was one of my best visits to Home Depot, one of my favorite places to shop and get ideas!!
by
  • DIY
  • Recommended
great store and associates!!!!
this store was clean, items were easy to find, associates were extremely helpful and my cashier, Ms Deborah was extremely pleasant! DMH2757
by
    • Recommended
    Would like more help with loading from Garden Department
    Would like for there to be people to help when you have heavy garden products to put in car.
    by
      • Recommended
      Wonderful experience in Tile
      The associate we spoke with in Tile was fantastic. This is our first tile experience and we did a lot of research online before shopping. She was very honest, informative and enthusiastic for us.
      by
      • Recommended
      everything i needed!
      everything i needed was all there and well stocked.
      by
      • DIY
      • Recommended
      great store experience
      very helpful associates.. overall great experience
      by
      Great people working at this store
      All the associates I have dealt with at this store have been great.
      by
      • DIY
      • Recommended
      Quick Trip
      Always find what I need. Associate availability is low, but when I find one, they are vary hekpful and friendlt.
      by
        • Recommended
        Always a great trip!
        Store is always clean. I've been most impressed with the associates as they are always extremely helpful and friendly. Thank you!
        by
        • Pro
        • Recommended
        One stop shopping for the home!!
        There is always an associate ready to help as soon as you enter the door. They guide you in the direction of your needed items. It is always an enjoyable experience, being a widowed woman, they are very helpful when I have questions (a lot sometimes). Thank you Home Depot
        by
        • DIY
        • Recommended
        Great Store & Great Price exactly with what I needed!
        Was helping my son with his new house, and both of us forgot a ladder or step stool. Went to get one, and the exact one I needed at half price!
        by
        • DIY
        • Recommended
        My Experience
        I thought the staff was excellent, Deborah - DMH2757, even though she was ill, smiled and asked if I needed any help. The layout was good, the store was clean, and everyone was helpful. The only issue was the lumber layout but could of just been me not being a professional builder.
        by
        • DIY
        • Recommended
        Great Store with Great People working there
        This is my fav HomeDepot store. The people working there go out of their way to help me every time I'm there, whice lately has been every day....Keep up the great work....
        by
        • Pro
        • Recommended
        friendly associates
        Store was clean, free of clutter, and associates were friendly to my entire family
        by
        • DIY
        • Recommended
        Enjoyed my visit
        The employees were very helpful and friendly. The selection of garden flowers was great
        by
          • Recommended
          Could not find paint department
          the paint department is not marked well and is not easy to find in the store. There is no easily viewable signage to direct you there either. Happy with the product selection, but finding it was difficult.
          by
          • DIY
          Good, quick experience
          I was looking for an electric power washer so I went on line first, saw they had what I wanted, went to the store, found it immediately, paid for it within minutes, had a nice conversation with Fred the cashier who asked if I needed assistance to my car. I didn't and was back in my car in less than 10 minutes. Overall, a good quick experience.
          by
          • DIY
          • Recommended
          I love going to Home Depot!
          I have been going to this particular Home Depot for many years now for both personal and business purposes. I've always been able to find what I needed to get the jobs done at a reasonable price! That keeps me coming back!
          by
          • Pro
          • Recommended
          Great customer service
          The customer service at this store is consistently excellent. I have found help here many times over several years after frustration at another Home Depot location closer to my home. On the most recent occasion, a very friendly associate named Beemer was very helpful in quickly finding two particular types of light bulbs for me. The entire trip including checkout took between 5-10 minutes! I highly recommend this Home Depot location, particularly for women like myself who are not particularly "handy." The associates are always available, helpful, and never condescending or creepy.
          by
            • Recommended
            satisfying and fun this particular day
            always happy with HD. wide variety available (garden). associates were present, visible and helpful in spite of being really busy that day.
            by
            • DIY
            • Recommended
            Easiest wood purchase ever
            I needed a few common whitewood 2x4 studs to build a bench, and expected to sort through a whole bunch to find 5 straight ones. In this store the framing lumber is very conveniently front and center at the aisle near the checkouts. Amazingly, each piece of wood I picked up was perfect, straight and clear. $2.39 each. An employee asked if I needed help. I asked if 4 could be cut in half. No problem. No wait to check out and an employee loaded them in my car. Quickest, easiest wood purchase ever. Now this 73 year old grandma and 8 year old grandson will get to work on that bench.
            by
            • DIY
            • Recommended
            Really nice employees.
            The sales associate went out of his way to look up information on a ceiling fan from the HD mobile app. When I went to the attended checkout--I hate self-serve checkouts-- The cashier [Karen] was so sweet and friendly that I left the store smiling. I really enjoy this store.
            by
            • Pro
            • Recommended
            Great experience every time I shop there
            Will shop there again soon. Staff always helpful. I love home improvement.
            by
            • Pro
            • Recommended
            Showing 1-30 of 418 reviews

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