Crystal Lake #1920

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(286)
4
(28)
3
(5)
2
(4)
1
(13)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
5
4.9
The Home Depot
Contact Us
Main: (815)479-1030
Pro Desk: (815)444-2481
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 8:00pm
Location
4447 Us Highway 14
Crystal Lake, IL 60014

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

4.39 mi
  • 200 S Randall Rd
  • Algonquin, IL 60102
8.06 mi
  • 251 Spring Hill Road
  • Carpentersville, IL 60110
9.68 mi
  • 2461 N Richmond Rd
  • Mchenry, IL 60051

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Crystal Lake Home Depot. It's a great day to get started on your next home improvement project.

Whether you're looking for gardening supplies or cleaning supplies, your favorite hardware store has you covered. Our trained associates can help you find the products you need for your project. Download our Home Depot product locator app in the app store to find items in the exact aisle and bay and make your trip that much easier.

Supporting our community is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. We are also dedicated to helping our customers get the job done right, with workshops to give you expert advice to complete your home improvement project.

We're here to provide the guidance you need every step of the way. We look forward to seeing you soon.

Sincerely,

The Crystal Lake Home Depot Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Crystal Lake hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Crystal Lake offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

336 reviews
5
(286)
4
(28)
3
(5)
2
(4)
1
(13)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
5
4.9
95% Of Customers
Recommend This Store 229 of 242 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great staff and great customer service. The store was clean and sanitized.

5.0

out of 5

Great staff and great customer service. The store was clean and sanitized.

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Thanks to the whole team, especially Jake in lumber!

5.0

out of 5

Thanks to the whole team, especially Jake in lumber!

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My husband and I went to get a washer and dryer even though it was a little busy being a weekend ...

5.0

out of 5

My husband and I went to get a washer and dryer even though it was a little busy being a weekend the person stopped helping another person to call for help even though Rob R was from a different department he still helped us with our purchased and answered all our questions he was friendly and helpful made us want to come back soon. Thank you

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Not a great experience at all. Hardly anybody with a mask on. Even the store employees had masks ...

1.0

out of 5

Not a great experience at all. Hardly anybody with a mask on. Even the store employees had masks on but just covering their mouths not their noses. Its a scary place to shop right now.

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Just an all around great visit

5.0

out of 5

Just an all around great visit

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This Home Depot is a consistently well-organized store with most of the products available when n...

5.0

out of 5

This Home Depot is a consistently well-organized store with most of the products available when needed. The customer service reps are very helpful to me on my visits several times each month. Special props to the Paint Department who fields my crazy questions and accommodates custom colors when remnants are brought in for matching. Love the wafting smells of hotdogs and treats upon exit. Hardware stores are fun, and this is a great one for Crystal Lake, IL region. Keep up the great service to the community! Thank you and thank you again!

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Once again, the Crystal Lake Home Depot outshines my expectations! I purchased a brand new kitch...

5.0

out of 5

Once again, the Crystal Lake Home Depot outshines my expectations! I purchased a brand new kitchen range during this Covid-19 pandemic and got excellent service in the store and the promise that the home delivery team was a new outside company that would deliver, install and haul away the old range safely efficiently. The two gentlemen that came out with our new range completely in the original shipping box and packaging, were excellent in every way! They had masks, gloves, shoe coverings on, polite and efficient and very careful in unpackaging and checking every bit of the appliance. They were so careful of our inside kitchen surroundings and that the natural gas hookup was correct and safe. They checked every burner, and even set the clock for me and started the oven, advising me that the first time it should be on for 20 minutes before starting a meal in it! Congrats to Crystal Lake Home Depot for hiring such a reputable company to service their loyal customers!

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They do not require people to wear masks in the store and the cashier kept his mask down off his ...

1.0

out of 5

They do not require people to wear masks in the store and the cashier kept his mask down off his face while checking me out until I had to ask him to put it on. I am 65 so in the higher risk population. I will NEVER shop at Home Depot again.

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