Reviews for Decatur #884

The Decatur Home Depot is well organized and flooring displays are above average. The employees at this store are quick to offer assistance. You do not have to hunt them down.

I was recently doing a repair on my side of the city water meter which required several pvc parts and a pressure regulator. I took all the old parts to HD and took them inside the store and laid them out on the floor in the plumbing dept and pressed the HELP button. It didn't take very long for an associate to appear and I showed him what I had to replace. He kindly gathered up all the parts that I needed and answered a couple of questions that I asked him.

The employees are always friendly & helpful!

One of the best kept secrets is that at the contractors exit and store exit, there are coke machines for only a $1. Great deal!

Tina and Antoinette were excellent, went beyond customer service with a smile. No men to load or anyone to drive fork lift. So they loaded a cart with 70 bags of mulch and unloaded them to our trailer. My husband had back surgery less than 3 weeks ago.. and could not lift anything. They did not complain, just smiled and helps us!! We truly think they should be recognized for their wonderful customer service !! And a raise wouldn’t hurt either !! Thanks again Bridget and Joe Woodall

GREAT STORE WELL STOCKED

Thank you so much for treating Veterans & their spouses with respect & the discount is a blessing to our family. Raising four very young grandchildren & having a swimming pool, keeps us visiting your store for both purposes. Thank you & your employees for all that you do to make our experiences pleasant.

I really like the store itself, and its employees. The store is clean and well-stocked, well laid out, and generally pleasent in overall appearance. However, there is never more than one cashier checking you out and you are directed to use the self-checkouts whenever possible. I despise self-checkouts, and do not use them unless I am forced to. Going forward I will probably leave my items at the front rather than check myself out, as I do not receive a discount to do the stores work for it.

Customer service was outstanding by Resheika and also by Christy. To me customer service is everything, if you give good service people will come back and will tell everyone they meet about their experience !!!!!!!!!!!

Great place to get all your spring garden supplies...

friendly staff

Great customer service every time.

I have been shopping at this store in Decatur AL ever since they opened their doors and I have never had a bad experience with a purchase or a return. It is a great store to buy from and if for any reason a return is required, there is never a hassle of any kind. The associates are all friendly and always willing to help and if for some reason they don't know the answer, they are not afraid to say so and find an associate who does know the answer. --- Keep up the good work HD!!

Peggy in the appliance department was very helpful and knew her products. Very friendly and helpful.

I always receive the best customer service at this Home Depot!

The employees at this home depot are always very helpful and friendly. I will go out of my way to come to this specific store.

The entire store was well organized, clean, and stocked. In addition to the store appearance all associates were friendly and willing to go out of their way to provide assistance in all departments. My family will definitely shop here again.

They are great, they always do great Joyce and the rest of the pro desk are specifically awesome and will help you with whatever you need.

Good store to shop and convenient to my home.

I walked up to a blonde headed lady, curly hair, and asked to know if there was a tool in the store. I showed her the picture online and she rudely stated no then turned her back to me and started speaking to another employee. so I started looking for myself until this sweet lady named Susan ( I'm assuming her number is 66865 hoping I'm right) went out of her way twice to get the help I needed. she pointed me to a guy named Ryan, Justin who both helped me. I went to check out with Ms. Susan, I couldn't thank her enough for helping me to get in and out in time to get back to work.

I went through the home and garden and like I said there was a cashier there name Antonette she was wonderful really helped alot

We live in Cullman, Al. We have a competitor in Cullman, but we drive to Decatur to this Home Depot for all our home improvement needs and supplies. Customer service means everything and this store is worth the 60 mile round trip

friendly people , well stocked

on 11/20/17at 12:25 pm there were no checkout aisles open. I had to go through self-check.

Great convenient store location with friendly support for finding the right product for projects and repairs.

Home Depo sales are not the same from store to store. Did not have enough product to finish my lighting project. They were unable to order the extra lights I needed.

Employees were most helpful. Two ladies especially. I think the lady that assisted us with ceiling fans might have been management. ( I regret I didn't notice her name). The cashier Omega was very helpful and pleasant. There were several gentlemen in different departments in the store that stopped to ask if we needed any help and assistance too. We were there to buy light fixtures, ceiling fans, smoke detectors and door bell for our home that we are trying to get remodeled. Will be visiting again.

This is THE BEST Home Depot in the Decatur area

Love this store!! It is always clean and well stocked. The associates are very friendly and know their departments. Great store

The store in my home town is very organized and the employees are always willing to help