#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(262)646-1400

Rental Center

(262)646-1404

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3400 Hillside Dr

Delafield, WI 53018

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Customer Store Reviews

  • 4.8 out of 512 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (512)
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Showing 1-30 of 512 reviews
Best shopping experience I have ever had, while shopping for a long list of remodeling supplies. ...
Best shopping experience I have ever had, while shopping for a long list of remodeling supplies. Very busy store, someone was there in each department to answer questions and I got everything I came for.
by
  • Verified Purchase
  • Recommended
Great deals
I spent a certain amount of money and the cashier offered a nice discount on behalf of the store for my business w/o even asking her if she would!
by
    I had the store manager go out of his way to help fix a paint color on my first trip. on the ne...
    I had the store manager go out of his way to help fix a paint color on my first trip. on the next trip Bruce went out of his way to help me with the same color and help me save money with opening a card and show me how to save.
    by
    • Verified Purchase
    • Recommended
    If they don't have it I don't need it. Very knowledgeable associates. Friendly and helpfull.
    If they don't have it I don't need it. Very knowledgeable associates. Friendly and helpfull.
    by
    • Verified Purchase
    • Recommended
    The service has been fantastic and the store well taken care of. During my most recent visit, I m...
    The service has been fantastic and the store well taken care of. During my most recent visit, I misplaced my wallet and was glad to know this location has numerous ethical employees who chose to turn in the wallet for safe keeping until claimed by it's rightful owner. I will certainly continue patronizing your location and promote among my friends your positive business practices!
    by
    • Verified Purchase
    • Recommended
    Always very helpful!
    Always very helpful!
    by
    • Verified Purchase
    • Recommended
    Employees are always helpful! I can always find someone to give me the technical help I need, bo...
    Employees are always helpful! I can always find someone to give me the technical help I need, both on the product as well as how to use or install it.
    by
    • Verified Purchase
    • Recommended
    If you have any painting needs see Chandra. She's cheery and really wants to help you find what ...
    If you have any painting needs see Chandra. She's cheery and really wants to help you find what you actually need.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    This Delafield store has the most helpful, polite and efficient people. Love this location.
    This Delafield store has the most helpful, polite and efficient people. Love this location.
    by
    • Verified Purchase
    • Recommended
    Employees are friendly, knowledgeable, there are plenty of them so if you need help you can readi...
    Employees are friendly, knowledgeable, there are plenty of them so if you need help you can readily get it. Products are quality and I have never left without finding the product I was looking for.
    by
    • Verified Purchase
    • Recommended
    I rented a scaffold but the system-generated instructions and parts list was not in sync with the...
    I rented a scaffold but the system-generated instructions and parts list was not in sync with the actual scaffold parts. Since I had zero experience with scaffolds, I thought it would be far to dangerous to guess at how to put it together. So, I called Home Depot Tool Rental in Delafield and told Dave Jump the problem. He was very understanding and said that he would personally come to my house to help solve the problem, but he would first have to arrange this and would call me back shortly. After only few minutes I decided that I should take top down approach and appeal to the highest lever manager I could speak to, since I had no idea what it would take for Mr. Jump get permission to leave work and come help me. When I spoke with the store manager in charge, she told me that Dan Jump had already spoken to her and that he would be arriving at my home shortly. Needless to say, I was very impressed with how quickly these two people had convened and arrived at the same appropriate solution. When Mr. Jump arrived he was able to quickly show me how to assemble and disassemble the scaffold. His instructions were so good that during the next seven days I assembled and disassembled the scaffold multiple times, including in two different stairwells. It is difficult put into words how grateful I was, and still am, to have received such timely expert help in my time of need. I needed to start and finish a huge paint project on a very tight schedule and I could not afford any delays. Mr. Jump not only impressed me with his professional expertise and urgent response to the problem, he was also very polite and respectful toward me and my family. Thanks to Mr. Jump doing such a great job as an ambassador for Home Depot I'll be shopping even more at Home Depot and sharing this story with others. I hope that Home Depot Management will demonstrate their appreciation by sharing this letter with Mr. Jump and also by compensating him in some special way, because you need people like him. We all need people like him.
    by
    • Verified Purchase
    • Recommended
    Awesome, helpful, knowledgeable!
    Awesome, helpful, knowledgeable!
    by
    • Verified Purchase
    • Recommended
    need more employees to help customers
    need more employees to help customers
    by
    • Verified Purchase
    • Recommended
    Very pleased with this store; good inventory, pleasant employees and quick check out.
    Very pleased with this store; good inventory, pleasant employees and quick check out.
    by
    • Verified Purchase
    • Recommended
    The employees are always pleasant, accessible, knowledgeable, and helpful, although sometimes it ...
    The employees are always pleasant, accessible, knowledgeable, and helpful, although sometimes it seems like the store is short-staffed. Checkout is usually pretty quick, and stock is usually adequate.
    by
    • Verified Purchase
    • Recommended
    Great help at store, pro desk
    I had a large home Remodel and received great assistance from the pro desk.
    by
      • Recommended
      Store was well stocked and I had the best cashier today Gretchen was very helpful!!!
      Store was well stocked and I had the best cashier today Gretchen was very helpful!!!
      by
      • Verified Purchase
      • Recommended
      Ladies at the pro desk are very helpful and go out of their way to find what you need.
      Ladies at the pro desk are very helpful and go out of their way to find what you need.
      by
      • Verified Purchase
      • Recommended
      Typically in all The Home Depot stores there are not enough employees around when you need assist...
      Typically in all The Home Depot stores there are not enough employees around when you need assistance. You always have to go looking for someone or go up to the desk and ask for someone.
      by
      • Verified Purchase
      • Recommended
      I was in recently and Cara Berlin helped me for almost 2 hours picking out and selecting hardware...
      I was in recently and Cara Berlin helped me for almost 2 hours picking out and selecting hardware needed for our new construction home. She was very helpful and gave great advice and suggestions. Thank you very much Cara!
      by
      • Verified Purchase
      • Recommended
      A clean and helpful, friendly shopping experience. The employees are will informed and if they d...
      A clean and helpful, friendly shopping experience. The employees are will informed and if they don't know the answer, fine it for you.
      by
      • Verified Purchase
      • Recommended
      Very helpful staff at the Delafield Store. I would recommend this store to anyone. Also they se...
      Very helpful staff at the Delafield Store. I would recommend this store to anyone. Also they seem to be well stocked with what I was looking for.
      by
      • Verified Purchase
      • Recommended
      Wonderful and knowledgeable team members that are very helpful to their customers
      Wonderful and knowledgeable team members that are very helpful to their customers
      by
      • Verified Purchase
      • Recommended
      Once again a great Home Depot to shop at.
      Once again a great Home Depot to shop at.
      by
      • Verified Purchase
      • Recommended
      Once again Delafield is my home Depot. I go out of my way to go to this home depot. Helpful staf...
      Once again Delafield is my home Depot. I go out of my way to go to this home depot. Helpful staff as well
      by
      • Verified Purchase
      • Recommended
      Cashiers have been super fun and willing to help. Flooring has been a great help the last severa...
      Cashiers have been super fun and willing to help. Flooring has been a great help the last several visits and WILLING to take time to help above and beyond. Paint department very helpful but would be nice to see a smile once and a while to know I am not feeling like I am being a bother.
      by
      • Verified Purchase
      • Recommended
      Always a pleasant experience at this store. The employees are consistently friendly and helpful.
      Always a pleasant experience at this store. The employees are consistently friendly and helpful.
      by
      • Verified Purchase
      • Recommended
      on 12/10/16 I took Tom's Tile Class #185. The class he offered lasted about two hours, and was a ...
      on 12/10/16 I took Tom's Tile Class #185. The class he offered lasted about two hours, and was a great introductory course into tile work. My only wish is that I should have brought a note pad to take notes. Tom covered a lot of material in two hours and really gave me confidence in starting my bathroom remodel job next year. Great no cost to you class that I highly recommend to anyone looking at getting into their own tile work. (don't bother with the you tube videos. Take the extra time out of your day and take his class you wont regret it)
      by
      • Verified Purchase
      • Recommended
      Staff are always helpful, and knowledgeable with the area they are working in. They take time wit...
      Staff are always helpful, and knowledgeable with the area they are working in. They take time with me every visit if needed. The store is clean and well stocked.
      by
      • Verified Purchase
      • Recommended
      Out of any Home Depot My family likes to shop this Home Depot Always get what I need and Good se...
      Out of any Home Depot My family likes to shop this Home Depot Always get what I need and Good service. We will go out of our way just to go to this Home Depot.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 512 reviews

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