#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(502)933-6110

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6840 Dixie Hwy

Louisville, KY 40258

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Customer Store Reviews

  • 4.4 out of 415 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (415)
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Showing 1-30 of 415 reviews
If anyone needs paint. Go ask for Annikan in the paint department d he will go above and beyond f...
If anyone needs paint. Go ask for Annikan in the paint department d he will go above and beyond for your needs. World needs more people like him for sure.
by
  • Verified Purchase
  • Recommended
Could not ask for better help then the lady provided me, she went above and beyond to make sure I...
Could not ask for better help then the lady provided me, she went above and beyond to make sure I was tooken great care of!
by
  • Verified Purchase
  • Recommended
The store had everything that I was looking for. Help with shopping was readily available and the...
The store had everything that I was looking for. Help with shopping was readily available and the store helpers seem to enjoy answering questions and leading you to the item that I was looking for. I have been a customer for many years and will continue to do so,
by
  • Verified Purchase
  • Recommended
People that work there are nice.
People that work there are nice.
by
  • Verified Purchase
  • Recommended
We recently bought kitchen cabinets and counter tops from this store. Beverly was awesome in assi...
We recently bought kitchen cabinets and counter tops from this store. Beverly was awesome in assisting us!! She guided us through the entire process and helped us get the cabinets best suited for our kitchen. The other employees we encountered were friendly and very welcoming. We love this Home Depot!!
by
  • Verified Purchase
  • Recommended
Our experience at this store was great. The two associates that assisted us in our needs were ver...
Our experience at this store was great. The two associates that assisted us in our needs were very polite and very courteous. The 2 associates were very friendly and had no problem meeting our shopping needs.
by
  • Verified Purchase
  • Recommended
When I walk into the store I was greeted. The employees did not mind helping me out, when I asked...
When I walk into the store I was greeted. The employees did not mind helping me out, when I asked questions to find different things in the store. They were nice to me.
by
  • Verified Purchase
  • Recommended
The only problem I had with this store is they had no shopping carts inside. I am just coming of...
The only problem I had with this store is they had no shopping carts inside. I am just coming off of not being able walk due to a broken ankle. I really did not want to have to walk out the parking lot to find one but I did. I shouldn't have had to do this. Otherwise it was a great experience.
by
  • Verified Purchase
  • Recommended
I love shopping at this Home Depot store because of the variety of items they sell and the compar...
I love shopping at this Home Depot store because of the variety of items they sell and the comparable prices in contrast to other stores. I also appreciate their staff, they are always very pleasant and helpful. I came in today to get a piece of plywood, 4x8, and I needed it to be cut in half. One of the gentleman who works in the lumbar dept. not only cut the plywood perfectly, he also went and got the proper conveyance vehicle for me (I had a cart). I appreciate all of his help, and all of their staff are this pleasant every time I go in. They make shopping at Home Depot enjoyable.
by
  • Verified Purchase
  • Recommended
Nice clean place, well stocked, knowledgeable employees. I recommend this store to everyone. Ever...
Nice clean place, well stocked, knowledgeable employees. I recommend this store to everyone. Everyone was friendly and helpful. They really care.
by
  • Verified Purchase
  • Recommended
The store is clean and organized. The only improvement needed is better access to employees.
The store is clean and organized. The only improvement needed is better access to employees.
by
  • Verified Purchase
  • Recommended
Great service from 2 employees and the product I wanted was cheaper here than the competition.
Great service from 2 employees and the product I wanted was cheaper here than the competition.
by
  • Verified Purchase
  • Recommended
The store was very clean and the employees are helpful and nice and friendly i give this store a 10
The store was very clean and the employees are helpful and nice and friendly i give this store a 10
by
  • Verified Purchase
  • Recommended
Friendly staff, easy to find stock, clean store.
Friendly staff, easy to find stock, clean store.
by
  • Verified Purchase
  • Recommended
Well stocked and great staff. Store had sanitization stations located thru out. Shia did a great ...
Well stocked and great staff. Store had sanitization stations located thru out. Shia did a great job.
by
  • Verified Purchase
  • Recommended
Shelby was very polite and helpful
Shelby was very polite and helpful
by
  • Verified Purchase
  • Recommended
I love Home Depot, and this particular one has some of the nicest staff you could ever want to me...
I love Home Depot, and this particular one has some of the nicest staff you could ever want to meet. They are very helpful, pleasant and they make you feel welcome as soon as you enter the store. I like their products, they are of excellent quality at comparable prices to the other stores. Their return policy and procedure is easy. I recently purchased an item that I had to return the next day for an exchange and it was super easy. I've shopped at Home Depot for years and always gotten excellent service. I also bought carpet for my home 2 years ago from Home Depot and had them install it. The men who installed it were quick, did a beautiful job and were on their way in no time. You can't go wrong with Home Depot.
by
  • Verified Purchase
  • Recommended
The employees were helpful and friendly. The store was clean, the aisles were clear and I was a...
The employees were helpful and friendly. The store was clean, the aisles were clear and I was able to quickly find what I needed and be on my way.
by
  • Verified Purchase
  • Recommended
On 11/2/2020 and 11/6/2020, I experienced an inhospitable, hostile, unprofessional, berating inte...
On 11/2/2020 and 11/6/2020, I experienced an inhospitable, hostile, unprofessional, berating interaction with customer service and management in The Home Depot store at 6840 Dixie Hwy. The store manager was rude and refused to acknowledge that store personnel had mishandled a transaction during my visit to the store. It appears that the store manager supports the lack of a sense urgency and attentiveness to customers that personnel display in this store. I would prefer to use The Home Depot for materials that I purchase at this type of venue but declining quality of customer service and product availability are requiring that I take advantage of new and existing competitors.
by
  • Verified Purchase
Very clean and helpful staff. Kim Lewis is the sweetest and most helpful employee
Very clean and helpful staff. Kim Lewis is the sweetest and most helpful employee
by
  • Verified Purchase
  • Recommended
Store was dirty, the Weber grills are very dirty, by the door. poor service. One employee was not...
Store was dirty, the Weber grills are very dirty, by the door. poor service. One employee was not wearing a mask.
by
  • Verified Purchase
Keep up the good work!
Keep up the good work!
by
  • Verified Purchase
  • Recommended
Management and employees need to pay attention to customers that do not wear mask for the safety ...
Management and employees need to pay attention to customers that do not wear mask for the safety of everyone.
by
  • Verified Purchase
  • Recommended
Just watch out for checkout person (lady) blonde maybe name of Sherry is rude to customers. very ...
Just watch out for checkout person (lady) blonde maybe name of Sherry is rude to customers. very rude and talks down to you like you are stupid and will embarrass you Store is clean and busy like most home improvement stores now.But second time this teller was rude to me
by
  • Verified Purchase
  • Recommended
Not enough lumber available without searching for an employer to assist. 45 minute wait on both t...
Not enough lumber available without searching for an employer to assist. 45 minute wait on both trips.
by
  • Verified Purchase
The best store for my indoor/outdoor household needs. The service is impeccable and a member of ...
The best store for my indoor/outdoor household needs. The service is impeccable and a member of the team is always willing to assist. The store is always organized and I can shop there with great ease. This is my neighborhood store and I appreciate their contribution to our community.
by
  • Verified Purchase
  • Recommended
everyone was social distancing yeah! i was able to get help everytime i needed it.
everyone was social distancing yeah! i was able to get help everytime i needed it.
by
  • Verified Purchase
  • Recommended
One clerk was FABULOUS, another was AWFUL. An employee that helped me was wonderful as well, alth...
One clerk was FABULOUS, another was AWFUL. An employee that helped me was wonderful as well, although I couldn't find anyone for help- the great clerk tracked him down to help me. The awful clerk never took her head out of her phone to acknowledge me, greet me- NOTHING.
by
  • Verified Purchase
  • Recommended
great store they care about you very helpful thanks again
great store they care about you very helpful thanks again
by
  • Verified Purchase
  • Recommended
I found the safety measures due to covid 19, were followed to the letter. The service was also f...
I found the safety measures due to covid 19, were followed to the letter. The service was also fast and friendly. I will be returning for all my hardware needs.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 415 reviews

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