#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(305)278-7884

Store Hours

Mon-Tue:
6:00am - 11:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 11:00pm

Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

13501 S Dixie Hwy

Pinecrest, FL 33156

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 790 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (790)
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Showing 1-30 of 790 reviews
Rude associates at the store
Rude associates at the store
by
  • Verified Purchase
Great Customer Service
Great Customer Service
by
  • Verified Purchase
  • Recommended
The employees provided the services necessary to make my shopping experience very pleasant. From...
The employees provided the services necessary to make my shopping experience very pleasant. From the employee stocking the shelves to the check out cashier all very knowledgeable and courteous.
by
  • Verified Purchase
  • Recommended
Best Home Depot around, been to many, this one is best.
Best Home Depot around, been to many, this one is best.
by
  • Verified Purchase
  • Recommended
I look forward to visiting the home depot in Pinecrest. Everyone is helpful.
I look forward to visiting the home depot in Pinecrest. Everyone is helpful.
by
  • Verified Purchase
  • Recommended
not one employee was cheerful and eager to help.........the area I was in, was the worst....the l...
not one employee was cheerful and eager to help.........the area I was in, was the worst....the lumber dept.
by
  • Verified Purchase
  • Recommended
Best Home Depot in town!. Wonderful, helpful employees who want to help you and do. A wonderful...
Best Home Depot in town!. Wonderful, helpful employees who want to help you and do. A wonderful experience, sorry to say not always in all Home Depots in Miami.
by
  • Verified Purchase
  • Recommended
Excellent service! Amazing employees who care! Vanessa was extraordinary!
Excellent service! Amazing employees who care! Vanessa was extraordinary!
by
  • Verified Purchase
  • Recommended
The customer service I recieved here is beyond incredible.
The customer service I recieved here is beyond incredible.
by
  • Verified Purchase
  • Recommended
Very good variety of flooring, backsplash, bathroom tile options available at all prices.
Very good variety of flooring, backsplash, bathroom tile options available at all prices.
by
  • Verified Purchase
  • Recommended
Great parking, always well stocked, employees always helpful, great store!
Great parking, always well stocked, employees always helpful, great store!
by
  • Verified Purchase
  • Recommended
Shirley and Ayala were extremely polite helpful and went over and above to assist. I did not find...
Shirley and Ayala were extremely polite helpful and went over and above to assist. I did not find what I needed at the Store at SW 135 St and Dixie Highway, but Shirley and Ayala made and exhaustive search and went as far as to locate the item at another store.
by
  • Verified Purchase
  • Recommended
The best Home Depot in Florida always clean, friendly employees that loved there jobs.I been shop...
The best Home Depot in Florida always clean, friendly employees that loved there jobs.I been shopping here for years and cashiers Cecelia, Rosalie is outstanding.The manger Steve is very knowledgeable and very helpful.
by
  • Verified Purchase
  • Recommended
This is one of the best Home Depot stores in Miami. The staff are very friendly and go above and ...
This is one of the best Home Depot stores in Miami. The staff are very friendly and go above and beyond to help. I recommend this store to everyone.
by
  • Verified Purchase
  • Recommended
Excellent
Excellent
by
  • Verified Purchase
  • Recommended
nice
nice
by
  • Verified Purchase
  • Recommended
The products are easy to find and when I need assistance someone come to help me and the store i...
The products are easy to find and when I need assistance someone come to help me and the store is very very clean, the cashiers are very nice one the I spoke the the manager and He help me a lot to find my products this is one of the good Home Depot I know .
by
  • Verified Purchase
  • Recommended
I was able to get assistance right away when I needed it!! Great service!!
I was able to get assistance right away when I needed it!! Great service!!
by
  • Verified Purchase
  • Recommended
The Pinecrest store in South Forida a great Home Depot, the team is friendly, and I have had many...
The Pinecrest store in South Forida a great Home Depot, the team is friendly, and I have had many good experiences there when shopping in store or ordering online. Today I worked with a design consultant, very helpful and courteous, and listens to questions. He provides helpful answers and knowledgeable advice on window treatments for my home. I feel confident to work with him again on more specific window treatment projects in the near future, when I come back with specific ideas and dimensions for my projects. Parking is easy and there are some shade trees, which are helpful in the summer months.
by
  • Verified Purchase
  • Recommended
Unbelievably poor customer service. You are alone when it comes to assistance. Most every visit t...
Unbelievably poor customer service. You are alone when it comes to assistance. Most every visit the items are in the wrong bins or not even out of the box for sale. If asked for help, generally just get a vague point to another area of the store. What happened to customer service? If a customer needs help, either take them to what they need or find someone in area that can assist. Not real hard. This store is a success because of where it is located, not anything anyone in management does.
by
  • Verified Purchase
Manager Steve , cashiers Cecelia, Rosalie showed outstanding customer service.
Manager Steve , cashiers Cecelia, Rosalie showed outstanding customer service.
by
  • Verified Purchase
  • Recommended
You have a fine employee in Christopher Aguero, he did his job and did it with pleasure. Christop...
You have a fine employee in Christopher Aguero, he did his job and did it with pleasure. Christopher wanted to make sure that the customer enjoed their visit to the Home Depot, Great Job Christopher, Job well done!
by
  • Verified Purchase
  • Recommended
Great location, lots of variety. Sales force was excellent.
Great location, lots of variety. Sales force was excellent.
by
  • Verified Purchase
  • Recommended
Friendly staff always willing to assist and quick and easy check out.
Friendly staff always willing to assist and quick and easy check out.
by
  • Verified Purchase
  • Recommended
this store could be perfect if there were more employees in the isles with intergrated education
this store could be perfect if there were more employees in the isles with intergrated education
by
  • Verified Purchase
  • Recommended
Usually has everything I'm looking for. No problem with parking as the lot is huge. If you're n...
Usually has everything I'm looking for. No problem with parking as the lot is huge. If you're not in a hurry shop after 4pm. you'll avoid the contractor, business crowd. You'll be ready for the next day. Definitely avoid the weekends, this place is BUSSSSYYY!
by
  • Verified Purchase
  • Recommended
The Pinecrest store is one of Home Depots most successful. The cater to both the home owner and...
The Pinecrest store is one of Home Depots most successful. The cater to both the home owner and professional contractors. They have almost anything you would need for a home remodel. They are very attentive and will go out of their way to see that your project is supplied with the best materials for the job.
by
  • Verified Purchase
  • Recommended
Service personnel were very helpful and eager to assist, which is quite refreshing! I love this H...
Service personnel were very helpful and eager to assist, which is quite refreshing! I love this Home Depot!
by
  • Verified Purchase
  • Recommended
One of the best Home Depot stores in the greater Miami area. Usually well stocked. Have received...
One of the best Home Depot stores in the greater Miami area. Usually well stocked. Have received excellent advice from Frank Weiss at Pro counter and John in tools/hardware. Parking is always easy. Even though it is further from our home in Coral Gables than other stores, I find overall it is faster to drive down Palmetto than drive through city traffic to reach closer Home Depot stores.
by
  • Verified Purchase
  • Recommended
To many big carts in main curve area near 136 st
To many big carts in main curve area near 136 st
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 790 reviews

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