#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(305)278-7884

Store Hours

Mon-Wed:
6:00am - 11:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 11:00pm

Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

13501 S Dixie Hwy

Pinecrest, FL 33156

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 790 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (790)
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Showing 1-30 of 790 reviews
Customer Service oriented associates - 100% in a very clean and organized store.
Customer Service oriented associates - 100% in a very clean and organized store.
by
  • Verified Purchase
  • Recommended
Great store to shop at. Products in stock and employees go out of their way to provide service. T...
Great store to shop at. Products in stock and employees go out of their way to provide service. There is a full time Behr rep that is always ready to assist with all paint project needs. Strongly recommend!
by
  • Verified Purchase
  • Recommended
Even though there are other Home Depot stores near enough for me to shop this is my 'go to' store...
Even though there are other Home Depot stores near enough for me to shop this is my 'go to' store. I've never had an item I need be out of stock and its associates are well trained, friendly, helpful and never condescending to someone like me who's clueless about home repair. There are a TON of female associates which blows me away given I'm so inept with home repair. The men employed there are equally wonderful. The store is well laid out and I know it like I know my favorite Publix now that's how often a female home owner like me needs something from a retailer like HD. (When I retire I want to work here and learn what the gals who work here know! Then I can do more on my own and not have to pay a handyman!)
by
  • Verified Purchase
  • Recommended
You really need to have more employees that can assist customers!
You really need to have more employees that can assist customers!
by
  • Verified Purchase
  • Recommended
There was no room to get a shopping cart down certain isles. If there was a customer in front of ...
There was no room to get a shopping cart down certain isles. If there was a customer in front of you,you could not pass. This was not the first time that I encountered this problem.
by
  • Verified Purchase
  • Recommended
Management at the Pinecrest Store are Prompt and Attentive to Customer Concerns pertaining to Pro...
Management at the Pinecrest Store are Prompt and Attentive to Customer Concerns pertaining to Product.
by
  • Verified Purchase
  • Recommended
I have to say that all the associates that I have had the privilege to engage with have been most...
I have to say that all the associates that I have had the privilege to engage with have been most friendly and helpful. But I would like to spotlight 2 of your employees specifically. I want to give Tiffany at the customer service counter 10 stars not 5 for her customer service attitude and personal care to those who require help or assistance in finding a product or just helping them with anything in the store. I also want to give 10 stars to Eileen, the kitchen designer. She has designed 2 kitchens for me and worked very hard in making sure that the cabinets were designed correctly, that all of the items were received and most of all, she is an excellent designer and truly knows that she is doing. Hats off, especially to these 2 employees who have gone above and beyond in my opinion, but again, all those who I have engaged with at any given time have been most friendly and very helpful!
by
  • Verified Purchase
  • Recommended
This is a very nice store
This is a very nice store
by
  • Verified Purchase
  • Recommended
Friendly and helpful staff, easy to find what your looking for, neat, clean and organized.
Friendly and helpful staff, easy to find what your looking for, neat, clean and organized.
by
  • Verified Purchase
  • Recommended
Easy to get around when looking for things in store. Assistance always availble when needed, frie...
Easy to get around when looking for things in store. Assistance always availble when needed, friendly and ready to help.
by
  • Verified Purchase
  • Recommended
It's Miami, what can I say where nothing, and I mean Nada, nothing works. Employees are generally...
It's Miami, what can I say where nothing, and I mean Nada, nothing works. Employees are generally helpful...in a unique Miami sorta way. Which means youre lucky that they aren't too annoyed asking a question.
by
  • Verified Purchase
  • Recommended
Store is clean and organized - staff is friendly.
Store is clean and organized - staff is friendly.
by
  • Verified Purchase
  • Recommended
I would like to acknowledge Connie. In a moment of despair yesterday at Home Depot i started cryi...
I would like to acknowledge Connie. In a moment of despair yesterday at Home Depot i started crying at the customer service counter. My house is torn apart by mold the insurance has not paid anything and we have ran out of money. I have 4 small kids and I broke down. Connie came to me out of nowhere and she began to pray. Never on my life did I feel so much at piece how a complete stranger took my emotions so personal. We exchanged numbers and she has called me everyday to ensure I was ok. Now that right there is worth every acknowledgement. I am forever grateful for her. This world needs more Connie’s
by
  • Verified Purchase
  • Recommended
Store is continuously getting better and the employees are really helpful and somewhat knowledgable
Store is continuously getting better and the employees are really helpful and somewhat knowledgable
by
  • Verified Purchase
  • Recommended
Well organized, but some aisles too crowded with product.
Well organized, but some aisles too crowded with product.
by
  • Verified Purchase
  • Recommended
The associates are friendly and helpful. Paint department is one of the most attentive department...
The associates are friendly and helpful. Paint department is one of the most attentive departments in the holse store. The garden dep has beautiful plats all year. I love this store!
by
  • Verified Purchase
  • Recommended
Van and Malissia rock this location! Very professional and friendly. They made our shopping exper...
Van and Malissia rock this location! Very professional and friendly. They made our shopping experience great and make us want to shop even more. This location was Easy to find items and felt comportable shopping! Thank you!
by
  • Verified Purchase
Friendly, good products
Friendly, good products
by
  • Verified Purchase
ftriendly
ftriendly
by
  • Verified Purchase
  • Recommended
clean and friendly
clean and friendly
by
  • Verified Purchase
  • Recommended
Great employees, clean and fast to get out.
Great employees, clean and fast to get out.
by
  • Verified Purchase
  • Recommended
Usually well stocked and clean. Employees very helpful. Parking very easy.
Usually well stocked and clean. Employees very helpful. Parking very easy.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Andrew J, flooring specialist, is fantastic! I will be returning to this home depot to purchase ...
Andrew J, flooring specialist, is fantastic! I will be returning to this home depot to purchase the baseboards from him because he was so knowledgeable and helpful. He took time to answer all of my questions and addressed all of my concerns. My overall shopping experience was very positive because of him.
by
  • Verified Purchase
  • Recommended
Friendly
Friendly
by
  • Verified Purchase
  • Recommended
Great job
Great job
by
  • Verified Purchase
  • Recommended
Clean, well-managed store worth the slightly extra drive from Coral Gables. Friendly staff. Norma...
Clean, well-managed store worth the slightly extra drive from Coral Gables. Friendly staff. Normally well-stocked.
by
  • Verified Purchase
  • Recommended
This store is the best one out of several I have visited in the Miami-Dade area. The store is ke...
This store is the best one out of several I have visited in the Miami-Dade area. The store is kept neat and tidy. Staff is available, friendly, knowledgeable, and very helpful. Lynn in the electrical department is a true gem, and the service that she provided to me during my visit was worthy of a giant gold star.
by
  • Verified Purchase
  • Recommended
Always organized, clean and logically set up. Plenty of knowledgeable people ready to assist. Su...
Always organized, clean and logically set up. Plenty of knowledgeable people ready to assist. Superb selection of tools, lawn supplies and outdoor lighting, plants, patio furniture, holiday decorations, paint, cleaning supplies.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Friendly Staff and Clean
Friendly Staff and Clean
by
  • Verified Purchase
  • Recommended
Tiffany,Beatriz,Adriel,Steve,Carlos,James,and Shirley,great team in all departments,I have been g...
Tiffany,Beatriz,Adriel,Steve,Carlos,James,and Shirley,great team in all departments,I have been going to this store since 2010,what a great bunch of people,store is friendly,clean and organized,thanks for having a winning team.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 790 reviews

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