#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(716)679-2402

Rental Center

(716)679-2408

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3901 Vineyard Dr

Dunkirk, NY 14048

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 355 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (355)
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Showing 1-30 of 355 reviews
great store experience
the store was very clean and the employees were very helpful and friendly
by
  • Verified Purchase
  • Recommended
best homedepot around!
everyone is always helpful and friendly,great place to shop
by
  • Pro
  • Verified Purchase
  • Recommended
Always have what I need
Store is well stocked, associates are helpful. Comparable prices
by
  • DIY
  • Verified Purchase
  • Recommended
great customer service
I always have a positive experience shopping at the Dunkirk Home Depot. If I ever need to return or exchange an item it's always been easy.
by
  • DIY
  • Recommended
Great Store Expirence
I traveled 41 miles to pick up items that they were holding for me. I arrived at 9pm which is closing time. Al, Gary and Lou assisted me immediately and checked me out staying past 9pm. I was ever so grateful to them.
by
    • Recommended
    Great store and associates
    The staff at this store are very helpfulhelpful to find what I need
    by
      • Recommended
      No associate help
      The store was clean, things were somewhat easy to find, but the associates were too busy talking amongst each other about personal issues, or were nowhere to be found. When I did find an associate, they made me feel like I was bothering them. Tanya at returns desk is the only other employee other than the older lady who usually greets people that are friendly and welcoming
      by
      • DIY
      some of the best store associates available!
      always an enjoyable experience, friendly store associates, plenty of stock seldom do I leave without what I came for! thanks!!
      by
      • DIY
      • Recommended
      Great store employees
      First of all, I have visited many Home Depot stores in western New York, but the Dunkirk one is my favorite for a number of reasons. The cleanliness and organization of the store is readily apparent, the restrooms are always clean, and the employees are MOST helpful and polite.
      by
        Excellent Homeowner supply center!
        I have been shopping at Home Depot for my home projects for 20 years. I have always found good products, good pricing and exceptional advice from their associates. when one individual did not have answers for me, he knew who to go to for the best answers! thank you for being a great resource!
        by
        • DIY
        • Recommended
        Patty and Mike/ Dunkirk, NY store
        Thank you Patty and Mike. you were wonderful. You made it very easy for us to shop and purchase the items we needed
        by
        • DIY
        • Recommended
        Associate was very helpful.
        The staff were helpful and friendly. The store was clean and the aisles were uncluttered.
        by
        • DIY
        • Recommended
        great employees
        I would like to thank all the associates involved in the purchase of my washing machine. xtra thanks go to ken k. and lou at the service desk. there also was another associate at the service desk but I don't recall her name. she was actively involved in my purchase also.thank you to all!!
        by
        • DIY
        • Recommended
        Best home builder supplier in the area!
        This is the place to get what you need and get back to the job quickly.
        by
          • Recommended
          Poorly stocked store
          We frequent this store as it's the only one in our rural area. 9 times out of 10 it is a wasted trip or half of it is out of stock. I can understand specialty items, but not every day things. There are many associates wandering around or standing around chatting, yet it never seems to be "their department". We have two go to people we look for who always are more than helpful. Jeff in contracting & the other one doesn't seem to be there any more. We have been extremely satisfied customers for 30+ years. Since moving to this area, not so much.
          by
            great store
            Assistance was offered even when it wasn't needed which I thought was nice.
            by
            • DIY
            Was at the store just after holidays. Some store personell were busy changing displays while ohter seemed to be wondering aimlessly around the store
            At the time of my visit the store was a bit messy due to stock re-arrangements. Paint department staff person was quite helpful during my visit. Asked one clerk about a an item and was unable to assist me. Had to call to find someone else to get the location of the item I was looking for. Took a few minutes but I did get was I was looking for.
            by
              • Recommended
              Great Store and experience
              Great store and experience. Like the product and service.
              by
              • DIY
              • Recommended
              Nice people. Nice store.
              People help alot and make it easy to shop and find things.
              by
                • Recommended
                WONDERFUL STORE EXPERIENCE
                STORE WAS NEAT AND CLEAN ALL ASSOCIATES WERE VERY HELPFUL. HAD MORE EXPERIENCE WITH DOOR AND WINDOWS. ASSOCIATES WERE GREAT THERE. CARRIED ITEMSTO MY TRUCK. HELPED WITH SPECIAL ORDERS. WERE GREAT. PAINT DEPT ALSO. THIS TIME PURCHASHED GRILL. ALL ASSOCIATES WERE AGAIN WONDERFUL. LOVE SHOPPING AT HOME DEPOT LOOK FORWARD TO ALL THE MARK DOWNS, GREAT DEALS.
                by
                • Pro
                • Recommended
                In and out in under 15 min. An excellent experience.
                The store was clean and decorated nicely for the holiday season. Store associates readily offered assistance. The cashier was professional and expedient.
                by
                • DIY
                • Recommended
                Extremely kind associates
                Knew what I was looking for. I asked for help and the associates were very helpful from finding the product, getting it to the cash register and into my vehicle
                by
                • DIY
                • Recommended
                Exceptional Associste Experience
                My shopping trip was very quick, finding the items needed and the awesome help from the Store Associate. I was very pleased with the ease of finding items and the quick checkouts at this busy time of the year!! Thank You Home Depot for such a great shopping experience
                by
                  • Recommended
                  Fun Productive Visit
                  When I visit the paint department, I always get fun and informative suggestions from the gentleman there. He is so knowledgeable and friendly. In the flooring and tile department I learned about a new way to glue tiles to my wall which saves having to wait for it to dry before I grout. Then I went to Appliances and the associate there listened to all my concerns and then made suggestions. When I told her I wasn't ready to purchase she directed me to the online site so that I can browse at my leisure. Over all, this was a great experience!
                  by
                    • Recommended
                    Staff are great there
                    When I shop the store there is always, and I mean always a person to answer my questions or direct me to the right location to find the product I am looking for; Hats off to Dunkirk HD!
                    by
                    • DIY
                    • Recommended
                    stress free purchase experience - wonderful sales rep - thanks Amber!
                    Worked with a great sales rep / fantastic customer service - she was well versed in product knowledge - extremely helpful with our appliance needs overall a pleasurable experience - stress free! Looking forward to working with Amber for future purchases.
                    by
                    • Pro
                    • Recommended
                    always a pleasure to shop Home Depot, Dunkirk
                    The associates are always friendly and helpful. The returns area is always staffed and the associates are most helpful.
                    by
                    • DIY
                    • Recommended
                    Are you experienced? - Jimi Hendrix
                    Fast help, fast checkout! Always have the tools or parts I need!
                    by
                    • DIY
                    • Recommended
                    awesome customer service!
                    you walk in and evreyone is willing to help you,the pro desk is extremely helpful
                    by
                      • Recommended
                      like store
                      very happy with help i received from jonathan at pro desk.
                      by
                      • DIY
                      • Recommended
                      Showing 1-30 of 355 reviews

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