#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(919)419-3406

Rental Center

(919)419-3400

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3701 Mt Moriah Rd

Durham, NC 27707

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 433 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (433)
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Showing 1-30 of 433 reviews
Scotty’s the best
I came here today and left satisfied thanks to Scotty he is super sweet and helpful went above and beyond will be coming here again !
by
    • Recommended
    Outstanding customer service in knowledge and offers of assistance
    I had not shopped at Home Depot for a while, but decided to visit for a needed small repair item for a toilet tank problem; I will likely only go there based on my recent experience.
    by
      • Recommended
      Great employee!
      Ask for Mauricio! He helps!
      by
        • Recommended
        Very friendly
        I bought this today.
        by
          • Recommended
          Bob (kitchen dept) is great to work with! Ditto installer Alex
          Bob helped us with a total kitchen remodel project. He's wonderful to work with, has great recommendations, suggested some excellent design solutions, helped us stick within our budget. Installer Alex did a beautiful job with the cabinetry and kept in touch with us through the process. The kitchen looks fantastic and we're so appreciative to them both!
          by
            • Recommended
            *
            Dalton at customer service was 'Johnny on the spot'
            by
              • Recommended
              Easy Returns
              Was easy, with Daltons help in making my returns
              by
                • Recommended
                Great selection and organized store
                I went into the Home Depot store located at 3701 Mt. Moriah Rd Durham, NC. Staff person Dalton #59198 was very helpful and knowledgeable about the products in the store and what I needed for my door lock at my home. He has awesome customer service skills. I plan to return to the store location upon needing further products for my home.
                by
                  • Recommended
                  A Fun Place to Shop for Home!
                  Recently at The Home Depot, I've bought a toilet seat, heavy metal shelves for equipment kitchen storage, and a drill for jewelry making. Every product and purchase experience has left me with happy memories because everything is 100 percent.
                  by
                    • Recommended
                    AMAZING CUSTOMER SERVICE
                    I went in for some screws and right away I was greeted by multiple workers all with amazing attitudes I got the help I needed right away and got to check out quick
                    by
                      • Recommended
                      Great Customer Service!
                      Mr. Lee was extremely kind, attentive, and service-minded! Wished a Happy New You; Shared that he was appreciative that I came in today, and told me to be safe!
                      by
                        • Recommended
                        Outstanding employees
                        On 12/1/01/22 I had the pleasure of being assisted by not just one but two of your finest employees. I believe their name tags read Janice and Angela aling with the letters MET. I don't know what MET means but the hey were both totally pleasant, professional and informative. Perhaps they are temporary workers however you would do well to keep them around because I believe that they are truly helping doers get more done. I had an exceptional customer service experience.
                        by
                          Amazing shopping experience
                          Ty (one of the managers) was fantastic. She was very knowledgeable and helped me accomplish exactly what I was trying to do by personally walking around the store with me so that I could find various items on my checklist. She gave very helpful recommendations and made me feel comfortable with the products that I was trying to purchase. There were so many items that I didn’t even know were available at Home Depot but everything was very reasonably priced and high quality. I will be back to this store again!!
                          by
                            • Recommended
                            Horrendous blinds experience
                            If you are looking for custom blinds, do not use Home Depot. They contract a separate company that repeatedly sent us the wrong measurements until 11 months after paying (in full up front), we still had no shutters. Finally had to request a refund, which we were repeatedly told was "not company policy." No one took responsibility for the order they'd charged us for, which we never received.
                            by
                              Cashier dalton
                              He’s a good salesman
                              by
                                • Recommended
                                Totally satisfied w/ help that solved my problem
                                I had a plumbing problem that nagged me for years and a person named Rob solved my problem!
                                by
                                  • Recommended
                                  Great store, great staff!
                                  I frequently shop at the Mt. Moriah Home Depot, and have always had a great experience with the staff. Very helpful and friendly.
                                  by
                                    • Recommended
                                    Great Service!
                                    I visited this location twice recently for flooring and bathroom products. Each time, they had EVERYTHING I needed. My husband and I were very grateful for all of the help we received in finding the products we needed. Happy and thankful that the store was well stocked.
                                    by
                                      • Recommended
                                      Excellent customer service today at the Mt. Moriah Home Depot
                                      Shout out to DALTON and HANNA for all of the help today. Outstanding employees.
                                      by
                                        • Recommended
                                        Excellent customer service
                                        This is our favorite store. We shop here all the time. The staff is so helpful, always nice and so knowledgeable. This store has everything we need at a reasonable price.
                                        by
                                          • Recommended
                                          Paint matching & customer service
                                          Associates try their best to match paint samples. Customer service are helpful.
                                          by
                                            • Recommended
                                            Great customer service
                                            The customer service is excellent. They are genuine and greet you with a smile. Thank you all!!
                                            by
                                              • Recommended
                                              Excellent Shopping Experience
                                              Dalton was highly friendly and helpful in directing me right to the product I was looking for at the Mt. Moriah location.
                                              by
                                                • Recommended
                                                Very Helpful
                                                Antoinette and Shyan were very helpful to me and made me feel welcome and I will be shopping there again
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  I was working with Jessica to get a refund for some products I bought for my dad for Father's day that he didn't want. She worked so hard, making multiple calls, getting me products, as well as figuring out multiple solutions to help me with my refund (there were many technical problems that she worked through). She even worked through very stifling computer issues. She did her very best to make sure I was satisfied, I haven't experienced customer service like this anywhere else. To Jessica, I just want to say thank you so much for all of your kindness, help and effort.
                                                  by
                                                    • Recommended
                                                    shopping experience
                                                    Too much trouble to shop this location
                                                    by
                                                      Beautiful Plants
                                                      In the garden center is a place to make you smile and relax with all flowers and beautiful trees
                                                      by
                                                        • Recommended
                                                        Great service
                                                        Very happy with the products and service at this store
                                                        by
                                                          • Recommended
                                                          Great store!
                                                          Employees are great at advising regarding tool purchases. Very knowledgable!
                                                          by
                                                            • Recommended
                                                            Tammy from Home Depot Store #3620 Was of Great Help!
                                                            Tammy seemed well-informed about the products. Thank you for the advice!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 433 reviews

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