#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(941)360-7413

Rental Center

(941)360-7410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5475 University Pkwy

Bradenton, FL 34201

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 893 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (893)
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Showing 1-30 of 893 reviews
Home Depot employee exceeded my expectations
I recently was working on a diy home project. A cabinet door handle in my kitchen broke. I needed a new knob and a new screw. The employee I asked for help showed me where the exact knob and screws were in under three minutes. I was pleasantly surprised I was able to complete my project so quickly and cost effectively. A+++++ customer service as always.
by
    • Recommended
    Awesome Employees
    Both max and Tim were awesome and helping me.Make decisions on all my products.I purchased while I was at the store. After. Bringing my leaf blower home, It was. Better than what I thought. Thank you.
    by
      • Recommended
      Some of the best associates in the business!
      The level of authentic and pleasant problem solving that the team at this Home Depot is beyond compare. Associates like Mike went out of their way to assist me in what seemed like an almost impossible task. Instead of giving up, they teamed together and got me what i needed! All done with a smile! They are the best
      by
        • Recommended
        convenient and friendly
        I love my garden and all I have done.
        by
          • Recommended
          Great staff
          I felt welcome as I looked around for Christmas ideas everyone was friendly Maria, Fred, Joyce we very friendly. Chris was very helpful Dave and John were knowledgeable
          by
            Nice people! I’m retired but love going to HD.
            My wife and I had woof flooring installed throughout the bedrooms fromHD. We now live in FL. We are enjoying it as much As Kansas City. You have a great Sarasota store.
            by
              • Recommended
              Poor customer service
              We were treated like it was a problem to help us as we were there to purchase a stove. Had question that the employee could not answer. We requested assistance from the manager 4 times but the Manager never came out to help us we finally got our stove ordered and when it was delivered it was the wrong item. It was not what we ordered.
              by
                Great salesman
                Looking for Bosch dishwasher to replace a 6 year old LG dishwasher. Jim was knowledgeable and NOT pushy but knew the product. Thank you!
                by
                  • Recommended
                  Help at Home Depor
                  I had to return a product and I was worried. The employee was so great
                  by
                    • Recommended
                    Service to the customer not at this location in my experience
                    Check your medallia survey for my experience and hold the head cashier at self checkout accountable for her disservice to the customer. As a Home Depot shareholder and credit card holder, I will rethink coming again.
                    by
                      It’s a Home Depot
                      I love the automatic email receipts with the pro rewards and hours of operation.
                      by
                        • Recommended
                        Not enough employees
                        I purchased a faucet and could find no one to help me answer questions about installation
                        by
                          Friendly, Knowledgeable Associates
                          I visit this store at the least a few times a month, and I've almost always found the assisting employees to be friendly, knowledgeable and eager to help. If they don't have the answer, they will find someone who does.
                          by
                            • Recommended
                            Great Customer Service
                            Tony in customer service was great! Took the time to help me find exactly what I needed and had excellent advice
                            by
                              • Recommended
                              Go sour of Your Way to Visit Thus Store!
                              I experienced great customer service in the Appliance Deparment from Jim Zanowski. I will bring all my future business to him. And 2 other employees said “hello” to me while entering and exiting this store. Overall SUPER pleasant experience at this store!
                              by
                                • Recommended
                                Easy curbside pick-up
                                I am grateful for the Home Depot curbside pick option particularly when I have heavy items. Service is courteous and prompt. Shout out to Wes for my curbside delivery on 5/25/25.
                                by
                                  • Recommended
                                  These clerks can run
                                  Trying to find a clerk to help you is one thing when you find 1. And you start to approach them. They quickly spin down one aisle and gone. These are the fastest running clerks when being approached
                                  by
                                    Ordering a screen door and trying t have it installed.
                                    Custtomer service and responsiveness totally lacking at this area of the store. After making multiple calls, still no idea when I will ge the door and installation. Very frustrating.
                                    by
                                      Exceptional Staff
                                      One of the few HDs I've been in that has engaging staff members.
                                      by
                                        • Recommended
                                        I would give less than one if possible
                                        Ridiculous mess order two days in a row never showed up for the delivery the people in the store don't know what's happening for online orders terrible experience
                                        by
                                          These 5 Stars are for You, Bob!
                                          I go here quite often for my projects around the house. I just came here to say that the other day, Bob in plumbing went above and beyond to help me find the part I needed. I thought maybe they didn't have the part, but Bob did not give up. He found it for me. Employees like Bob are the reason these stores can do so well. He was knowledgeable, patient, and dedicated. Bob deserves a promotion.
                                          by
                                            • Recommended
                                            Outstanding customer service
                                            Always helpful, great advice, one of the best Home Depots I've ever visited
                                            by
                                              • Recommended
                                              Great help from Ben with Shower door department
                                              Super helpful employee with finding products for building Shower doors. Dug through shelves for the last handle we needed and helped load stuff into our car!
                                              by
                                                • Recommended
                                                Good stock and knowledgeable staff
                                                Great selection Knowledgeable staff Decent prices
                                                by
                                                  • Recommended
                                                  Professional Service is alive and well!
                                                  Shout out to Chris Watson assistant manager and Chris service desk lead for their knowledge and willingness to help me purchase a new generator. 2 employees were at the door to load the generator in my car with no help from me. Service is alive and well at this Home Depot.
                                                  by
                                                    • Recommended
                                                    Special exterior door order
                                                    Huey Cook in millwork was very helpful in assisting me in designing and choosing a new exterior front door. He took the time needed to show the various options in price, quality and style. By the time I left I felt confident in the purchase I made.
                                                    by
                                                      • Recommended
                                                      a great gentleman
                                                      if you need anything in the Garden Dept please see Steve a great person who cares about people and their needs
                                                      by
                                                        • Recommended
                                                        Shower glass door
                                                        Marvin great! After that downhill! No directions. Contractor had to stop job to get directions and called toll free number to decifer the complicated directions. Also I paid for delivery:$35.00. The delivery guy Andrew needed one of my workers to help in bringing shower doors since product into my house:(. Rip off! Why didn’t he have someone with him. I find it hard to believe he put it in his truck by himself:( This is unacceptable! Kim Hodgdon
                                                        by
                                                          ?
                                                          Been trying to get this patio umbrella since last Oct. Tony C. in customer service was so patient and helpful in getting it ordered. Thank you Tony!
                                                          by
                                                            • Recommended
                                                            Customer service was so friendly and helpful!
                                                            I needed to order blinds for our lanai and Tony in customer service was so very patient and fun to work with! He made my shopping experience very enjoyable!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 893 reviews

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