Reviews for East Springfield #2678

Was very happy with the help i received from everyone.

Great store not super busy. Similar layout to all Home Depots. They do not have a place inside for carriages at the entrance, which is weird. Wet carts or non at all.

My wife and I visited the Home Depot located on Boston Road, Wilbraham, and met an Appliance Specialist named Bill Mulhern. Bill made our shopping experience remarkable with his extensive knowledge of the appliance we were interested in and his professional demeanor. Bill is definitely an asset to his branch.

I came not knowing exactly what I needed to redo my living room and Kylie was knowledgeable and had great advice and ideas

Take the longer trip to this home depot. Shopping experience is night and day compared to other locations.

She it’s so awesome person nice and good revived

I was blown away how staff were available and came to me instead of me running around trying to find someone for help.

DIANE THE SALES CASHIER AT STORE# 2678 WAS ENGAGING WITH A SIMILE.

Brian in Millwork is wonderful. He's friendly, attentive and helpful. He found solutions to all the project issues I had!!

I had some issues with an online flooring order so I took to the store physically and the associates were very helpful. Even going as far as giving us a discount for our troubles online, which was not their fault at all. Grace specifically was very kind and a great example of having great customer service during ALL hours of your shift. Highly recommend this location!

From the moment I walked into the store, I was greeted by friendly staff. The store was very clean, organized, and easy to navigate. As someone who would not normally shop at a home improvement store, I was delighted to find an array of products. I was assisted to find what I needed and was given ample space to make a decision. Brian was helpful in assisting me with a product choice and had a great sense of humor! I was also happy to have some assistance with the self checkout. Not a fan of those, but Grace made it very easy!

I buy many different products at Home Depot and use to work for Home Depot

I have bought other things there and bought a new refrigerator

this store is very convenient for and closer to my home. I visit very often to this location which always have good deals on everything.

Always find helpful people even when the store is crowded -- wait times are reasonable to the circumstances and employees are attentive when engaging with you

Great plants! Helpful staff! Please seek out Debra in garden or Cindy in Pro if you want a quick efficient checkout!

I have never had a bad experience at Home Depot in wilbraham every one is very kind and very knowledgeable l have been shopping there for over 40 years

I’m years past I had always found it difficult to find knowledgeable help, if anyone to help me. This store had more than enough knowledgeable staff to help even close to 10:00 pm closing time!

Sharon E waa more then helpful. It was very busy but she took the extra time to take care our needs. And she did it all with a smile. Thank you Sharon E. My husband and myself appreciate you.

Purchasing a major appliance was never this easy

Staff is very helpful

The Pro Desk was PERFECT on getting my large order made and with a quick delivery!!! Thanks Marc

New refigerator pruchase. Not an essential appliance and only curbside delivery. BUT if I purchased something more expensive, installed in home. Employees could not explain why other than more $$$. I will be shredding my HD Credit card!

I LOVE TO POKE IN THIS STORE. EVERYONE IS HELPFUL, CHEERFUL, AND KNOWLEDGEABLE. THEY EVEN SEEM TO KNOW BEFORE I DO THAT I NEED HELP!!

He helped make my trip a lot easier by cutting a pvc pipe in half for me within minutes! Professional nice gentleman. Thank you !!

Items were in stock and employees were great

Everything was fantastic. An employee went and brought me the item i needed !!!!!

Couldn’t get anyone to help me load 2 pieces of Sheetrock in my truck. Waited 25 mins. after cashier called somebody. Was told everyone was on break, despite orange aprons everywhere. Left after getting a refund instead a helping hand.

I went to the east Springfield location yesterday and I wasn't surprised to find only contractor registers open and you guessed it self check out. I cant believe the amount of employees they have just walking around and getting paid to be on their cell phones. Guess HD loves spending money on laziness

I ordered blackout cellular shades and returned back to see Aiden in the “blind department” because he impressed me so much. I waited for when he was working to go back and order the remainder of the 10 shades that I needed to finish my upstairs windows!