#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(413)543-9461

Rental Center

(413)543-9402

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 7:00pm

Curbside:
09:00am - 6:00pm

Location

2001 Boston Rd

Wilbraham, MA 01095

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 400 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (400)
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Showing 1-30 of 400 reviews
Customer Service
Was very happy with the help i received from everyone.
by
    • Recommended
    Good store, helpful employees
    Great store not super busy. Similar layout to all Home Depots. They do not have a place inside for carriages at the entrance, which is weird. Wet carts or non at all.
    by
      Excellent service
      My wife and I visited the Home Depot located on Boston Road, Wilbraham, and met an Appliance Specialist named Bill Mulhern. Bill made our shopping experience remarkable with his extensive knowledge of the appliance we were interested in and his professional demeanor. Bill is definitely an asset to his branch.
      by
        • Recommended
        Great staff
        I came not knowing exactly what I needed to redo my living room and Kylie was knowledgeable and had great advice and ideas
        by
          • Recommended
          Unrivaled sales team
          Take the longer trip to this home depot. Shopping experience is night and day compared to other locations.
          by
            • Recommended
            Awesome cashier
            She it’s so awesome person nice and good revived
            by
              • Recommended
              Available Staff
              I was blown away how staff were available and came to me instead of me running around trying to find someone for help.
              by
                • Recommended
                EXCELLENT CASHIERS
                DIANE THE SALES CASHIER AT STORE# 2678 WAS ENGAGING WITH A SIMILE.
                by
                  Millwork
                  Brian in Millwork is wonderful. He's friendly, attentive and helpful. He found solutions to all the project issues I had!!
                  by
                    • Recommended
                    Great in store experience!
                    I had some issues with an online flooring order so I took to the store physically and the associates were very helpful. Even going as far as giving us a discount for our troubles online, which was not their fault at all. Grace specifically was very kind and a great example of having great customer service during ALL hours of your shift. Highly recommend this location!
                    by
                      • Recommended
                      Great Experience
                      From the moment I walked into the store, I was greeted by friendly staff. The store was very clean, organized, and easy to navigate. As someone who would not normally shop at a home improvement store, I was delighted to find an array of products. I was assisted to find what I needed and was given ample space to make a decision. Brian was helpful in assisting me with a product choice and had a great sense of humor! I was also happy to have some assistance with the self checkout. Not a fan of those, but Grace made it very easy!
                      by
                        • Recommended
                        Great location and well mannered staff. Helpful and kind
                        I buy many different products at Home Depot and use to work for Home Depot
                        by
                          • Recommended
                          Good
                          I have bought other things there and bought a new refrigerator
                          by
                            • Recommended
                            Great location
                            this store is very convenient for and closer to my home. I visit very often to this location which always have good deals on everything.
                            by
                              • Recommended
                              Great staff
                              Always find helpful people even when the store is crowded -- wait times are reasonable to the circumstances and employees are attentive when engaging with you
                              by
                                • Recommended
                                Helpful pleasant patient cashiers!
                                Great plants! Helpful staff! Please seek out Debra in garden or Cindy in Pro if you want a quick efficient checkout!
                                by
                                  • Recommended
                                  Home Depot is the # shopping store for me l have purchased everything for my Home including 17 windows and 2 entry doors
                                  I have never had a bad experience at Home Depot in wilbraham every one is very kind and very knowledgeable l have been shopping there for over 40 years
                                  by
                                    • Recommended
                                    Great customer service
                                    I’m years past I had always found it difficult to find knowledgeable help, if anyone to help me. This store had more than enough knowledgeable staff to help even close to 10:00 pm closing time!
                                    by
                                      • Recommended
                                      Wonderful friendly cashier in gardening.
                                      Sharon E waa more then helpful. It was very busy but she took the extra time to take care our needs. And she did it all with a smile. Thank you Sharon E. My husband and myself appreciate you.
                                      by
                                        • Recommended
                                        Nice,Friendly, Professional Service
                                        Purchasing a major appliance was never this easy
                                        by
                                          • Recommended
                                          Staff is very helpful
                                          Staff is very helpful
                                          by
                                            • Recommended
                                            Happy With Their Perfect Service
                                            The Pro Desk was PERFECT on getting my large order made and with a quick delivery!!! Thanks Marc
                                            by
                                              • Recommended
                                              Awful experience!
                                              New refigerator pruchase. Not an essential appliance and only curbside delivery. BUT if I purchased something more expensive, installed in home. Employees could not explain why other than more $$$. I will be shredding my HD Credit card!
                                              by
                                                MY HOME DEPOT
                                                I LOVE TO POKE IN THIS STORE. EVERYONE IS HELPFUL, CHEERFUL, AND KNOWLEDGEABLE. THEY EVEN SEEM TO KNOW BEFORE I DO THAT I NEED HELP!!
                                                by
                                                  • Recommended
                                                  Big shout out to Mike!
                                                  He helped make my trip a lot easier by cutting a pvc pipe in half for me within minutes! Professional nice gentleman. Thank you !!
                                                  by
                                                    • Recommended
                                                    items were in stock and employees were great.
                                                    Items were in stock and employees were great
                                                    by
                                                      • Recommended
                                                      A fantastic shopping experience !!!!!!
                                                      Everything was fantastic. An employee went and brought me the item i needed !!!!!
                                                      by
                                                        • Recommended
                                                        Lousy customer service
                                                        Couldn’t get anyone to help me load 2 pieces of Sheetrock in my truck. Waited 25 mins. after cashier called somebody. Was told everyone was on break, despite orange aprons everywhere. Left after getting a refund instead a helping hand.
                                                        by
                                                          Alot of staff on their phones rather than working
                                                          I went to the east Springfield location yesterday and I wasn't surprised to find only contractor registers open and you guessed it self check out. I cant believe the amount of employees they have just walking around and getting paid to be on their cell phones. Guess HD loves spending money on laziness
                                                          by
                                                            Great employees
                                                            I ordered blackout cellular shades and returned back to see Aiden in the “blind department” because he impressed me so much. I waited for when he was working to go back and order the remainder of the 10 shades that I needed to finish my upstairs windows!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 400 reviews

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