Reviews for East Colonial #266

Just moved to the neighborhood and now this is my new Home Depot. Everyone is very nice and welcoming 👍

I was on vacation from the UK and wanted to get a Milwaukee heated jacket in a size that is difficult to get at home. Leslie on customer services was so helpful in getting an item into the store in time to pick up before our vacation ended. A superb experience, thankyou Leslie!

We came in looking for appliances and were blown away by how helpful and knowledgeable Altrecia was. She kindly asked if we needed any assistance and was extremely patient with us when we were indecisive and even had some pointers that we didn’t take into consideration. She knew about all the models and gave us valuable information! Can’t stress enough how great she was! We also came across Leslie at the front who helped us find where we can take a survey. She was very funny and kind.

I have been shopping here for at least 35 years. I have never had a bad experience. Product always quality!!! Thank you.

I received amazing assistance from appliance specialist Edward L. this morning! He knew exactly what questions to ask and was so patient as I worked through the choices. Thank goodness he's so knowledgeable because I would have for sure ordered the wrong appliance. Thx a million Edward!!!

love customer service by Leslie at East Colonial store!!

the nicest worker I’ve met!!

Thank you Rafael for your help and your great attitude.

This home depot has the friendliest employees around. They will help you reach items that are to high for you, they will give advice on subjects you ask about & they can direct you to the exact place you need to be for what you are looking for. They carry just about anything you can think of. This HD is very clean also. It's a pleasure to shop here.

Bought kitchen cabinets loving them.

I went to the Home Depot on highway 50 to look at refrigerators and associate AltreciaTucker made the experience so amazing. Everyone in the store were very polite

I bought a washing machine this month and the experience was explendid.

I normally hate going to a hardware store but the employees (Panos, Ruby, and Leslie) made the experience of buying a grill and Christmas decorations actually pleasant. I'm shocked.

Each and every time I go to Home Depot I feel a sense of accomplishment. This is so huge! Feeling accomplished is rewarding and self gratifying.

miss maruveny makes my day and is always willing to go above and beyond homedepot needs more of her i would love for her to be able to mange some of your low engery employess and teach them customer service 101

Thank you Jaymeline and team for the great customer service today.

I just want to give a shout-out to Ms. Altrecia Tucker who made my shopping at Home Depot such an awesome experience. She took her time explaining the appliance I purchased from her and made sure I was taken care of such as providing a chair for me as she noticed I was not able to stand for too long. I truly appreciate her going above and beyond to cater to her customers. Thank you!

We had been to several appliance stores looking for a new refrigerator and had no success. We stopped at Home Depot #0266 just because we were close by there. Did not expect to find what we were looking for. We were very pleased to find exactly what we were looking for, Samsung 22 cu. ft stainless steel. Our appliance specialist was amazing. Great experience all around.

find an employee here to help us. I was unfamiliar with the layout of this store but with the stellar assistance provided by Mishael & Savannah I was in and out with the items I sought in a timely manner.

We love shopping at this location and will continue to come back. We are here multiple times a week.

Went to get some appliances. Ed the representative that helped us gave us great customer service. Explained everything in detail and we were very satisfied with our experience.

I am grateful for Home Depot in my area. I can find just about anything I need. I find the employees happy and informed.

Former employee, many years ago, so I kind know a little bit. The service and the lies that were told to me, just lost my business at the location!

There was an employee who had nothing to do with my purchase of a ladder not only told me what aisle to find it, but on my way out I saw the same employee who helped me put it in my car to make sure it fitted

I am severely frugal and it takes me forever to purchase anything, especially an appliance. I got such great service I bought a stove and it will be delivered in 5 days even though it is Memorial Day weekend! thank you!!

This is the only Home Depot that I trust with my large orders. The ProDesk staff is ABSOLUTELY amazing! If it wasn't for Mary, Michelle, Tanya, or Ruby, I would not be able to complete my construction work. These ladies need a raise, ASAP!

Leslie at customer service was great!!!

Leslie is the 1st person in the 8 years that I've been doing pay by phone that ever mention the survey to me which is awesome and she helped me tech with no issues !!! great job Leslie!!

Not helpful or knowledgeable associates. They ignore you as they walk by. They avoid eye contact or acknowledging you. They don’t have enough product knowledge. Chaotic place at customer service desk. Cashiers are unaware of their behavior around customers. Not professional. Loud cashiers. Not a customer-service-focused store.

This store is really organized, clean and the staff is great! Leslie helped me with an exchange and it was the easiest process ever. Highly recommend this store.