#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(803)865-2425

Rental Center

(803)865-2404

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7701 Two Notch Rd

Columbia, SC 29223

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.8 out of 518 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (518)
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Showing 1-30 of 518 reviews
Great Customer Service
The employees created me upon arrival.. when I went to the wood department I was greeted by an enthusiastic employee willing to help me with my needs.
by
    • Recommended
    Best Experience Ever
    I like this store because of the Pro service desk. I was very impressed as to how knowledgeable the associate was and her willingness to assist us as we selected and purchased our products.
    by
      • Recommended
      This wasn't east Columbia it was mong Ave. BAKERSFIELD CA
      went back inside to see who the woman was and get her name. She apologized. Maybe you should train your staff better, not to assume that all people are loitering. She was bored and sat down Period. Shame on your staff! This was bakersfield ca store 4001 Ming Ave. Bakersfield Ca. 93309 Sonya was the rude girls name and other staff stood there and laughed. Completely outrageous.
      by
        Management
        The manager at this location is always very kind and helpful. He goes above and beyond quite a few times for me. I believe his name is JR Ruff I
        by
          • Recommended
          Enjoyed shoppingina clean environment.
          I really like the flower selection
          by
            Helpful staff
            Helped me find what I needed.
            by
              • Recommended
              Miss Tara Is A Wonderful Woman
              I just wanted to give a big shout-out to Miss Tara, she made my day yesterday (2/15/24). I was carrying my groceries home from the bus after a long 14 hour day, I arrived at the store just before 7pm after being up since 5am, arms full with my groceries and she immediately greeted me and offered a place for me to set my things down. After that, she asked what I needed and I told her I just needed a key cut. She then told me to follow her and in a few steps we were at the machine. I gave her my original and she quickly found the right blank to use and started the machine. While the key was being copied, an older couple walked up to the register. She excused herself so she could go ring them up, as they only had a few items. It was no problem at all to me, she showed ability to multitask and engage multiple customers at once. She was energetic, polite, and friendly. She made a long, hard day better with just a few kind words and spare key. Thanks, Tara hope to see you again next time I go to my neighborhood Home Depot. -William D.
              by
                • Recommended
                Very clean and stocked!
                Derrick the cashier was so friendly and thoughtful.
                by
                  • Recommended
                  Refreshingly Helpful
                  I had an issue at checkout with a merchandise credit. The employees were very understanding and helpful. Thank G-d I had the receipt for the merchandise credit and the pin had not been scratched off yet. It was refreshing to be helped by people who truly cared and found a way to rectify the issue.
                  by
                    • Recommended
                    Clean well organized facility
                    Staff was friendly and attentive and knowledgeable
                    by
                      • Recommended
                      Great help
                      We went to buy a washing machine and was done in less then 15 minutes that was the first time happened in several years we costumer of home depot forever. Just because of the associates being helpful and knowledgeable. Sale person# sxb6j77
                      by
                        • Recommended
                        Excellent Customer Service
                        Customer Service so professional and outstanding.
                        by
                          • Recommended
                          Awesome service
                          I have spend spend alot of time in home depot this month and the team is Awesome
                          by
                            • Recommended
                            Appliance purchase shopping trip
                            I bought a refrigerator, stove and microwave. Love all three of the products. They were delivered and installed as promised. All are working fine and really enhanced the look in my kitchen. Love all three of them.
                            by
                              • Recommended
                              Fantastic customer service
                              We travel many miles from our home to get our customer service and product selection. It is nice not having to do all our business electronically!
                              by
                                • Recommended
                                All around great store.
                                Everyone was extremely helpful and friendly. Very well stocked.
                                by
                                  • Recommended
                                  Wonderful staff and selection
                                  We love to buy Ryobi tools at Home Depot and seasonal decorations, and have had many good interactions with employees at this particular location. They also have good clearance stock in the back of the store. During a recent appliance purchase, one employee (Tina) went above and beyond with her kindness to us. We will continue to patron this location.
                                  by
                                    Self Check out
                                    I do not work for Home Depot so why do I have to check myself out? I know so they can save on labor costs
                                    by
                                      Awesome visit
                                      I went in to purchase paint with only a inch piece I chipped off the wall. Marquis was awesome he match it to the exact color. He explain to me the different finishes and help me get everything else I need to paint my bathroom. I would definitely give him a 10/10
                                      by
                                        • Recommended
                                        Great experience and service.
                                        Friendly and experienced staff allowed me to get my project done on time and under budget. Kelly was a great help.
                                        by
                                          • Recommended
                                          Black friday items were actually in stock
                                          So many times stores will say black friday deals you get there and they tell you they only got 50 in and they gone, I feel thats false advertizing. I was pleased there were plenty of poinsettas in stock at the black friday prices- I appreciate true advertizing!!!
                                          by
                                            • Recommended
                                            Great Experience At Home Depot
                                            Needed outside light fixtures. Got everything I needed and the service and assistance was awesome.
                                            by
                                              • Recommended
                                              I appreciate the manager Ari
                                              Hey I want to say to the manager Ari thanks for caring about shoppers again. I was kind of down coming inside there but you really gave me a different outlook on customer service. Superb Job. And I’m happy with the items I bought. Thanks again!!!!
                                              by
                                                • Recommended
                                                Does anybody work here?
                                                Just atrocious customer service, will drive to the other side of town if I need something @ HD, which thankfully is not too often.
                                                by
                                                  Super staff
                                                  While looking for blinds, I had a wonderful associate, Billie, lend assistance. She was quite personable and personable!
                                                  by
                                                    • Recommended
                                                    Billie and Nicki helped us tremendously!
                                                    Billie and Nicki helped us tremendously! They helped us find exactly what we needed!
                                                    by
                                                      • Recommended
                                                      Great product
                                                      I found everything I need for the job I was doing and the staff was very helpful
                                                      by
                                                        • Recommended
                                                        Great place to shop and wonderful service
                                                        Wonderful shopping at this store!I always come here for home improvement supplies and basically anything I happen to need. Product availability and great customer service!
                                                        by
                                                          • Recommended
                                                          complaint
                                                          Cashier in the garden department lacks knowledge about her job and customer relations
                                                          by
                                                            Worth the trip!
                                                            After looking up items to give my garden a much needed overhaul, I was very pleased to find the garden soil, blood meal, and bone meal in all the quantities I needed. The price was competitive, and brands I trust because they work well. This Home Depot store did not disappoint me!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 518 reviews

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