#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(973)581-7483

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

902 Murray Rd

East Hanover, NJ 07936

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Customer Store Reviews

  • 4.4 out of 549 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (549)
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Showing 1-30 of 549 reviews
Received damaged goods
I need to replace a sliding screen door. Fairly simple. Store assistance was fine. Home delivery was good and on time, but the package and product were damaged, and needed to be returned. Not happy.
by
    Great place for Christmas trees and wreaths.
    We bought a Christmas tree and 4 large wreaths. Staff was available, knowlegeable and friendly.
    by
      • Recommended
      Great staff
      I was looking for certain types of screws to hang shutters in to mason. Gary helped me and actually corrected what I was planning to buy and informed me what to actually buy.
      by
        • Recommended
        Useful place to get many things
        It is a good place to get most home improvement items. Unless, they are specialized items which can be ordered to pick instore or deliver home. One has to keep in mind of $79 shipping charge for home material. So, need to make sure that make one order of all items needed to avoid that charge every time. Overall, I go there almost every week or multiple times a week.
        by
          • Recommended
          No stinkbug baits
          I can't find any stikbutg baits fora trap I purchased at this Home Depot about 3 yewrs ago. Stinkbugs are everywhere; I may ahve to go to another store (Home depot or competitor) to find them. No employe interaction (greeting/ asjng me if i needed help, etc.) ; cashier was pleasant.
          by
            • Recommended
            positive
            Excellent customer service!
            by
              • Recommended
              Great customer service guy
              Went to get window fan. Despite web site saying 1, none in stock. Great customer service guy Steve helped me look, then found one in another store, ordered it with free shipping to my home and I had it the next day! Thank you Steve! 5 stars for Steve, 4 only because web site was wrong
              by
                • Recommended
                Poor customer service
                Unfortunately, the customer service in the East Hanover location is extremely poor, ranging from employees, eating bags of chips at the self check out or employees unable to answer your question and walking away without getting further assistance.
                by
                  Employees could care less
                  The employees at the store could care less about the shopper. There’s never any eye contact from the employees they were never ask you if they could help you, and I never say goodbye after your purchase when you’re leaving. Home Depot should update their trending methods.
                  by
                    The staff were knowledgeable.
                    Seamless and quick response 👌.
                    by
                      • Recommended
                      Last resort Home Depot to go to
                      unfortunately the store is so old and dirty I hate to buy anything other than as a las resort, I try to go to the Parsippany NJ store as it is regularly cleaned and more pleasant to shop there, the staff is more pleasant and helping than E Hanover. One Depot should take some of their profit and fix up the store, fix all the issues with the outside landscaping, vegetable and shrubbery areas, always out of stock on vegetables that go on sale no one knows anything about restocking - not a great experience on my part. Prefer the Parsippany, NJ store even if it is a few more miles from me.
                      by
                        Outstanding customer Service!
                        I had to purchase a new grill from Home Depot. Everyone, and I mean everyone I dealt with at Home Depot went above and beyond and out of their way to make my shopping experience outstanding. Thank you all!
                        by
                          • Recommended
                          Door and Windows
                          Shy was amazing. He was so patient and was so knowledgeable in his department of doors. I am so excited for my customized entry door.
                          by
                            • Recommended
                            Great Service.
                            Tim in the paint department provided outstanding service. He was professional, helpful and took extra steps to assist me in purchasing the best paint product for my needs. Many thanks to him and for Home Depot to have such an outstanding employee.
                            by
                              • Recommended
                              Go To store
                              This is my go to store for home improvement items. Everything from nuts and bolts to Propane.
                              by
                                • Recommended
                                Great selection
                                Yams everyone is so great at this Home Depot
                                by
                                  • Recommended
                                  Assistant Manager
                                  KRYSTYNE, ROBIN AND TIM ARE VERY PROFESSIONALS AND DEDICATED TO THEIR POSITIONS. THANK YOU. ROBERT MARTIN
                                  by
                                    • Recommended
                                    Great staff
                                    I was shopping for my business and home. Had awesome help from pro desk, flooring associates, and girls in kitchens department.
                                    by
                                      • Recommended
                                      Excellent Service
                                      Customer service is everything the night that I visited I had excellent customer service from every staff member I encountered
                                      by
                                        • Recommended
                                        Easy to do business with at The Home Depot in East Hanover
                                        Great store in which to shop. It is clean and very well organized with friendly staff.
                                        by
                                          • Recommended
                                          Wonderful Associates
                                          Every time I walk into the East Hanover store I am greeted and asked if an associate can be of assistance. They will stop what they are doing to help if I have a question (or even look perplexed) and will make sure I get everything I need in a timely manner. Even the cashiers are wonderful and friendly and cheerful!
                                          by
                                            • Recommended
                                            AWFUL EXPERIENCE. NEVER GO TO EAST HANOVER HOME DEPOT
                                            I ordered stock blinds. Told my order was complete. It wasn't. Came back next day when I was told order pulled and complete. It wasn't. Took me 2 hours to get my own order together. Then rented truck. Was told $129 for 8 hours. I rushed back. Turned the truck in not to be charged another $129. Found out today, the rental is for 24 hours for $129! Ridiculous! No one knows anything. Not a manager in site.
                                            by
                                              Clean and friendly employees
                                              Bought plants for my office. Great quality and last a very long time. We haven't needed to replaced most until Fall.
                                              by
                                                • Recommended
                                                Great Customer Support
                                                We are remodeling our kitchen and bathroom. We received helpful advice from the design specialist Alex. She was very knowledgeable and professional. We also received great product service from Nore. She was very friendly and helpful. Great customer service from the East Hanover HomeDepot.
                                                by
                                                  • Recommended
                                                  Large Selection of everything you would need for a project
                                                  I have had several visits over past month. I found everything I needed to complete my projects, from lighting, electrical and garden. Associate Kwanique was especially helpful. Knowledgeable, and helpful young man.
                                                  by
                                                    • Recommended
                                                    Friendly staff
                                                    Friendly staff while shopping, checkout is fast and returns are easy if you use a credit card
                                                    by
                                                      • Recommended
                                                      Over paid on listed price
                                                      Virgo mulch.3.33 a bag purchased 30 bags and was charged $3.95 did not notice till I got home since purchased other items.Not sure what happened but I got 10 more bags from Parsippany location today at 3.33 a bag.
                                                      by
                                                        My favorite store
                                                        Great (for me) location. Easy to navigate within the store. Excellent activities for kids!
                                                        by
                                                          • Recommended
                                                          Bad service, very unorganized shelf, terrible customer servcie.
                                                          I hate to come to this store, every time I come there can't find the items even they are showing in stock on their website. can find staff help, or just fool around...
                                                          by
                                                            Pathetic
                                                            Store is horrendous. Nothing is down stocked. Employees know nothing about products. It’s very sad. Home Depot is a monopoly so no where else to go. It’s an American disgrace
                                                            by
                                                              Showing 1-30 of 549 reviews

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