Reviews for East Hanover #901

I need to replace a sliding screen door. Fairly simple. Store assistance was fine. Home delivery was good and on time, but the package and product were damaged, and needed to be returned. Not happy.

We bought a Christmas tree and 4 large wreaths. Staff was available, knowlegeable and friendly.

I was looking for certain types of screws to hang shutters in to mason. Gary helped me and actually corrected what I was planning to buy and informed me what to actually buy.

It is a good place to get most home improvement items. Unless, they are specialized items which can be ordered to pick instore or deliver home. One has to keep in mind of $79 shipping charge for home material. So, need to make sure that make one order of all items needed to avoid that charge every time. Overall, I go there almost every week or multiple times a week.

I can't find any stikbutg baits fora trap I purchased at this Home Depot about 3 yewrs ago. Stinkbugs are everywhere; I may ahve to go to another store (Home depot or competitor) to find them. No employe interaction (greeting/ asjng me if i needed help, etc.) ; cashier was pleasant.

Excellent customer service!

Went to get window fan. Despite web site saying 1, none in stock. Great customer service guy Steve helped me look, then found one in another store, ordered it with free shipping to my home and I had it the next day! Thank you Steve! 5 stars for Steve, 4 only because web site was wrong

Unfortunately, the customer service in the East Hanover location is extremely poor, ranging from employees, eating bags of chips at the self check out or employees unable to answer your question and walking away without getting further assistance.

The employees at the store could care less about the shopper. There’s never any eye contact from the employees they were never ask you if they could help you, and I never say goodbye after your purchase when you’re leaving. Home Depot should update their trending methods.

Seamless and quick response 👌.

unfortunately the store is so old and dirty I hate to buy anything other than as a las resort, I try to go to the Parsippany NJ store as it is regularly cleaned and more pleasant to shop there, the staff is more pleasant and helping than E Hanover. One Depot should take some of their profit and fix up the store, fix all the issues with the outside landscaping, vegetable and shrubbery areas, always out of stock on vegetables that go on sale no one knows anything about restocking - not a great experience on my part. Prefer the Parsippany, NJ store even if it is a few more miles from me.

I had to purchase a new grill from Home Depot. Everyone, and I mean everyone I dealt with at Home Depot went above and beyond and out of their way to make my shopping experience outstanding. Thank you all!

Shy was amazing. He was so patient and was so knowledgeable in his department of doors. I am so excited for my customized entry door.

Tim in the paint department provided outstanding service. He was professional, helpful and took extra steps to assist me in purchasing the best paint product for my needs. Many thanks to him and for Home Depot to have such an outstanding employee.

This is my go to store for home improvement items. Everything from nuts and bolts to Propane.

Yams everyone is so great at this Home Depot

KRYSTYNE, ROBIN AND TIM ARE VERY PROFESSIONALS AND DEDICATED TO THEIR POSITIONS. THANK YOU. ROBERT MARTIN

I was shopping for my business and home. Had awesome help from pro desk, flooring associates, and girls in kitchens department.

Customer service is everything the night that I visited I had excellent customer service from every staff member I encountered

Great store in which to shop. It is clean and very well organized with friendly staff.

Every time I walk into the East Hanover store I am greeted and asked if an associate can be of assistance. They will stop what they are doing to help if I have a question (or even look perplexed) and will make sure I get everything I need in a timely manner. Even the cashiers are wonderful and friendly and cheerful!

I ordered stock blinds. Told my order was complete. It wasn't. Came back next day when I was told order pulled and complete. It wasn't. Took me 2 hours to get my own order together. Then rented truck. Was told $129 for 8 hours. I rushed back. Turned the truck in not to be charged another $129. Found out today, the rental is for 24 hours for $129! Ridiculous! No one knows anything. Not a manager in site.

Bought plants for my office. Great quality and last a very long time. We haven't needed to replaced most until Fall.

We are remodeling our kitchen and bathroom. We received helpful advice from the design specialist Alex. She was very knowledgeable and professional. We also received great product service from Nore. She was very friendly and helpful. Great customer service from the East Hanover HomeDepot.

I have had several visits over past month. I found everything I needed to complete my projects, from lighting, electrical and garden. Associate Kwanique was especially helpful. Knowledgeable, and helpful young man.

Friendly staff while shopping, checkout is fast and returns are easy if you use a credit card

Virgo mulch.3.33 a bag purchased 30 bags and was charged $3.95 did not notice till I got home since purchased other items.Not sure what happened but I got 10 more bags from Parsippany location today at 3.33 a bag.

Great (for me) location. Easy to navigate within the store. Excellent activities for kids!

I hate to come to this store, every time I come there can't find the items even they are showing in stock on their website. can find staff help, or just fool around...

Store is horrendous. Nothing is down stocked. Employees know nothing about products. It’s very sad. Home Depot is a monopoly so no where else to go. It’s an American disgrace