#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(631)493-4400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5025 Jericho Turnpike

Commack, NY 11725

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Customer Store Reviews

  • 4.6 out of 558 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (558)
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Showing 1-30 of 558 reviews
About few month ago. I bought plywood .and I need to cut to half.so I asked one of worker in this...
About few month ago. I bought plywood .and I need to cut to half.so I asked one of worker in this department. However. I think he was busy at that time. Or he has bad mood ...I don't know. He said I'm doing something. I will call someone. So I wait for little bit. Unfortunately NO ONE SHOWED UP. and I called again same guy. Looks like ignored me. I was very very upset. I see him all the time whenever I came here..... I hope he doesn't do anymore and other customers.
by
  • Verified Purchase
  • Recommended
Kiernan the manager rob from hardware and kenny from wood! Amazing individuals who are always a g...
Kiernan the manager rob from hardware and kenny from wood! Amazing individuals who are always a good quick help!
by
  • Verified Purchase
  • Recommended
This stre is not located near my home and this one was much cleaner then the one where I live. St...
This stre is not located near my home and this one was much cleaner then the one where I live. Staff was excellent
by
  • Verified Purchase
  • Recommended
The Commack Store is my favorite. It is exceptionally well run. In the 15 plus years I have shopp...
The Commack Store is my favorite. It is exceptionally well run. In the 15 plus years I have shopped there I have always had a positive experience. It is clean and neat and well stocked as well as full of great employees.
by
  • Verified Purchase
  • Recommended
It's difficult to understand how HD has allowed this particular store to degenerate to its curren...
It's difficult to understand how HD has allowed this particular store to degenerate to its current state. On the night of Nov. 5th the store was dirty, messy and generally disorganized. The associates completely ignored me (that's if or when you're able see one or find one). I was recently in a Florida HD, the store was clean, well organized and the associates were relatively pleasant & helpful. Overall it was a depressing experience.
by
  • Verified Purchase
excellent service
excellent service
by
  • Verified Purchase
  • Recommended
great store always helpful
great store always helpful
by
  • Verified Purchase
  • Recommended
I LOVE this store. It is managed superbly. On quite a few occasions, I have gone to the store l...
I LOVE this store. It is managed superbly. On quite a few occasions, I have gone to the store looking for a product, but lacking the expertise to know exactly what to purchase. There is always someone at the entrance to ask if you need help finding the aisle for your product. There are plentiful experts in the store who are available with very little waiting to help you find the correct product for your needs. I also love how they handle refunds. They do not quibble or argue about whether you are justified in getting a refund. They show respect and trust in the customer. The ability to get a refund without difficult is one of the main reasons I shop at this store - that coupled with the outstanding expertise that the employees possess and readily share with their customers. I LOVE LOVE LOVE this store. All of the above-mentioned praises reflect on excellent management and hiring practices as well. Thank you to every single level of employee at this store.
by
  • Verified Purchase
  • Recommended
Trevor in flooring dept. is very knowledgeable and ready to help you with a lot of patients!
Trevor in flooring dept. is very knowledgeable and ready to help you with a lot of patients!
by
  • Verified Purchase
  • Recommended
Allison who works at this store is amazing and very helpful!
Allison who works at this store is amazing and very helpful!
by
  • Verified Purchase
  • Recommended
Even though the variety of items in some departments are limited (planters for indoor plants, han...
Even though the variety of items in some departments are limited (planters for indoor plants, hanging plant items: macro-may), this store is conveniently located, friendly staff member throughout the store and at customer service and the prices are worth the trip! ;)
by
  • Verified Purchase
  • Recommended
Excellent store with very good inventory and excellent customer service!
Excellent store with very good inventory and excellent customer service!
by
  • Verified Purchase
  • Recommended
the painting dept is very helpful
the painting dept is very helpful
by
  • Verified Purchase
  • Recommended
One of the better Home Depot stores I have visited
One of the better Home Depot stores I have visited
by
  • Verified Purchase
  • Recommended
This is my favorite home improvement store, and favorite Home Depot, to go to in the KC area. The...
This is my favorite home improvement store, and favorite Home Depot, to go to in the KC area. The employees are always numerous, friendly and helpful. They’ve always had what I’m looking for in stock, and their locker pick up function is very easy to use.
by
  • Verified Purchase
  • Recommended
DAVID THE CASHIER WAS GREAT ! VERY PROFESSIONAL !!! HE WENT ABOVE AND BEYOND TO HELP US OUT !!
DAVID THE CASHIER WAS GREAT ! VERY PROFESSIONAL !!! HE WENT ABOVE AND BEYOND TO HELP US OUT !!
by
  • Verified Purchase
  • Recommended
I found the products I was looking for. I was able to get assistance I need & associates were ver...
I found the products I was looking for. I was able to get assistance I need & associates were very friendly & helpful.
by
  • Verified Purchase
  • Recommended
second oldest and best Home Depot on Long Island. newly expanded and remodeled. Staff that know...
second oldest and best Home Depot on Long Island. newly expanded and remodeled. Staff that knows what the are doing. Do not expect great service on Saturday, much too busy.
by
  • Verified Purchase
  • Recommended
PETER DON'T KNOW EXACT DEPARTMENT I THINK HE FLOATS ALL OVER HE IS AMAZING HE HELPED US WITH GARB...
PETER DON'T KNOW EXACT DEPARTMENT I THINK HE FLOATS ALL OVER HE IS AMAZING HE HELPED US WITH GARBAGE CANS
by
  • Verified Purchase
  • Recommended
My review is based mainly on the store associates who helped me during my recent visit. I was loo...
My review is based mainly on the store associates who helped me during my recent visit. I was looking for a gas dryer and was warmly greeted by Taneka who was filling in for someone else. Despite this not being her usual position she could not have been more thorough or helpful. I was given a fully detailed quote so I could compare to other retailers. Even though a competitor beat Home Depot’s price (by a mere $6.00) I returned to make my purchase at Home Depot because of Taneka’s great attitude and service. She was no longer in the department when I returned but I was just as happy being helped by Denise. All of my information had been saved and the transaction took only a few minutes. Great team work ladies!
by
  • Verified Purchase
  • Recommended
Tyler was really helpful in helping me pick the best flowers for my home! Was also very cute:)
Tyler was really helpful in helping me pick the best flowers for my home! Was also very cute:)
by
  • Verified Purchase
  • Recommended
Good appliance department. Decent selection on display. Friendly and knowledgeable staff there. C...
Good appliance department. Decent selection on display. Friendly and knowledgeable staff there. Competetive pricing. Honored competition's pricing. That helped.
by
  • Verified Purchase
  • Recommended
Store was clean and well organized, great employees
Store was clean and well organized, great employees
by
  • Verified Purchase
  • Recommended
Top notch customer care with excellent stock of all the items I need in plumbing, electrical, bui...
Top notch customer care with excellent stock of all the items I need in plumbing, electrical, building materials and millwork! Very good store overall.
by
  • Verified Purchase
  • Recommended
Very helpful and friendly associates.
Very helpful and friendly associates.
by
  • Verified Purchase
Very friendly associates and cashiers. Very willing to help with any questions.
Very friendly associates and cashiers. Very willing to help with any questions.
by
  • Verified Purchase
  • Recommended
Very well managed it seems. All the items I was looking for I found; unlike Lowes which has every...
Very well managed it seems. All the items I was looking for I found; unlike Lowes which has everything I don't need and nothing I want. I pass 3 Home Depot's to get to this Commack store. Everyone who works there is super friendly and the cashiers are professional and spot on.
by
  • Verified Purchase
  • Recommended
I go here most of the time and find staff very helpful you have several employees who have been t...
I go here most of the time and find staff very helpful you have several employees who have been their a long time and converse with them at times when I'm shopping
by
  • Verified Purchase
  • Recommended
Walking in the rear entrance of the commack home depot and seeing the smile on Mimi’s face will b...
Walking in the rear entrance of the commack home depot and seeing the smile on Mimi’s face will brighten anyone’s day. She always has something nice to say and is always in an upbeat and friendly mood. She’s a keeper for sure!! You guys should try and find more people like Mimi!!
by
  • Verified Purchase
  • Recommended
DURING OUR RENOVATION OF OUR HOUSE THIS STORE HAS BEEN HELPFULL AND PATIENT WITH OUR NEEDS RETURN...
DURING OUR RENOVATION OF OUR HOUSE THIS STORE HAS BEEN HELPFULL AND PATIENT WITH OUR NEEDS RETURNS AND PURCHASE HAVE BEEN STRESS FREE
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 558 reviews

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