Reviews for East Savannah #170

Bought 2 HVAC 90’s, they will not form 90’s . I had to go buy replacements from Johnstone Supply. Most employees don’t know what they are selling.

The Socialist are out of power. Time to do something about the bums who harass customers in the parking lot. Tell the landlord to clean it up.

As we all know, it it sometimes very difficult to find what you are looking for at Home Depot. The employees at this store walked down aisles with me and made sure I did not leave without the product I was looking for. Very good costumer service.

Everyone is very kind and helpful. All of the employees are knowledgeable

Laura designed our kitchen and now our laundry room. She is a total pro !!

This store seems to keep stock better than the others in the area. Store is typically clean and the associates are bet helpful.

Shout out to JeanBernard aka JB aka Guy with the Cool Glasses for helping me get a washer and dryer ordered as it was towards the end of the night and everyone in that department had already gone home for the night. He walked past and asked if I was doing ok and I told him I actually needed to place an order, so he jumped right in to help me. This honestly was awesome to see a Store Manager so involved. I come from many years of working in retail and it is a lot less common to see upper management actually jump in vs just delegate/pass off the task. I guess that is where being a leader and not just a manager comes in and he is a leader, leading by example. I look forward to many more trips to Home Depot on Victory Drive as I continue to make my house, into a home that I love.

Everyone is always friendly and helpful! Great crew!

I’ve spoken with two different managers over a three-year period and I’ve contacted corporate and still no response. What I have issue with is that Home Depot is utilizing handicap spaces for their products. Pallets of sod and a semi tractor trailer filled with pine straw is blocking handicap spots near the nursery location and for the last three years they put up their Christmas tree tent blocking 4 spots. When I first notified management of this issue, the response was they painted over one of the handicap spots and took the sign down. When I finally contacted corporate a year and a half, they assured me that the problem would be rectified, and it has not been rectified!!! I’m gonna go ahead and have what ever manager that is working the day the city officials show up have them cited and have a judge decide on this issue. Im fed up with this issue with this store and being a disabled veteran I find it despicable that Home Depot puts sales over handicap individuals

The guys and gals are always friendly and knowledgeable! Great crew!

I came to pick up an online order and Jeffrey and Antonio assisted with loading them. Jeffrey observed that one of the plywood was concave and asked about my project, I stated it was subfloor and he advised that while initially the plywood would work tilt would eventually lead to the board pulling up the nails in the floorboard. He and Antonio took the time to take the plywood back and find a suitable one. They loaded on my van with the rope I supplied and then got exact tie down to ensure it was secure. Needless to say I wanted to tip them considering the time and expense they saved me but both refused and stated that this was simply a part of their job!!! It is rare to find this level of customer care and service!! Definitely a five star experience!

Stopped in for what I thought would be a quick stop in to buy a bad of soil. It scanned for $11:97 rather than the $10.97 which was marked on the shelf. Then I had to wait 10 minutes for the one associate by the self-checkout to make the adjustment. To top the trip off the particular register didn’t print receipts so waited for the associate to fix it. What should have been a 10 minute stop evolved to 20 minutes. Totally unacceptable. I wonder how many customers bought that soil and paid more than the price marked?

Sunshine - the friendliest sales cashier at the Savannah GA store - provides all service with a smile. Customers appreciate her upbeat manner and the stiff upper lip which prevails no matter what problems she has to solve for them daily.

Aziza and Kaajah had the worst attitudes. They were not attentive nor did they try to help. One of them was only concerned with going to lunch. Ilene was more than helpful. She took the time to resolve my issue.

Please be more helpful equally

Stuff is there on the shelves, which is convienent, but no one to helps you. If you manage to find an employee they don't put a lot of effort into helping you.

Jazmin Hunter and Mr. Habersham were very very helpful, and positive people to work with and they made my experience very easy and quick!

Teshia was absolutely amazing as a cashier. she went above and beyond to help me check out. She made me want to return to home depot again because of her kind and friendly customer service.

If you go to this HD, go to Customer Svc and ask for Malik. He was great! Helping us with a smile, he looked up product, helped us find it, answered our questions about the item, and then checked us out quickly. He is the best and an asset to the HD team.

I purchased floor cleaning supplies at reasonable prices.

Because the young man Malik helped me. He loaded 10 bags of mulch. Then after I checked out he was able to take the push cart to my vehicle & load all by himself. All this after helping another customer. I am happy he saw me after check out right on time just when I started to push the cart. He even maneuver through the traffic which was Unwilling To stop for me. He was kind & considerate. He is definitely a hard worker. When I drove up upon even arriving I saw him an even greater load for another customer. He was assisting by tending to the entire process. Good help is Hard to find. I love to see such enthusiasm and care for your job and to the customer.

Had a great experience shopping at the Home Depot on Victory will definitely be going back.

I always come to this location. They always have everything I’m looking for and when I have no clue where to find it, the associates are always willing to help. Janice working the outdoor garden checkout on 3/18/24 was extremely helpful and friendly.

Traffic is always a problem at this store. I’ve opted numerous times not to go there because of it.

This site is consistently consistent. As for material ... they always have it. As for deep customer service ... thats gone in America. But after all, we come to get the materials.

As the Vice President of The Mike Hostilo Law Firm, managing multiple branches and being deeply involved in customer service excellence, I have seldom encountered a retail experience that rivals the service provided by Ms. Neicy at the Home Depot on Victory Drive. Ms. Neicy’s consistent performance is nothing short of stellar. Her extensive knowledge of products, systems, and procedures at Home Depot is impressive. However, it’s her innate ability to manage and resolve customer issues with such proficiency that truly sets her apart. Whether it’s handling challenging situations with ease or ensuring that every customer leaves satisfied, Ms. Neicy goes above and beyond the call of duty every single time. Having completed the official store surveys, I felt they didn’t quite capture the full extent of my appreciation. Through this review, I wish to emphasize the value of Ms. Neicy’s role not just as a staff member but as a cornerstone of the shopping experience at this Home Depot location.

Chelsea is very helpful. I love checking out with her. She always has such a positive attitude.

Several times bought every HR or every HR

I basically live here and am buying stuff all the time! I love coming here and shopping and buying stuff!!

great shopping experience