Filter Reviews By:Rating, Profile, Gender, Age (421)
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Showing 1-30 of 421 reviews
Jul 16, 2015
No Help from Manager of the Day
If you want "short" "rude" answers to questions on products in paint and driveway sealants ask for the manager of the day. While no reason was offered I was just told that the paint dept could not stir the sealant from building material even though they are of the same type containers?
by
DIY
Jul 15, 2015
In and out with no problems
The in-store experience was one of if not the best experiences I've had in a long time. I new what I wanted before I arrived by utilizing the Homedepot.com web site and on arriving I walked in, and there sat the Cub Cadet riding mower that I wanted and right next to it the most helpful and friendly costumer service associate. He help me with all of my question about the product and then help with loading it into our trailer. A+ no doubt.
Thank You
by
Recommended
Jul 15, 2015
Awesome experience!
The sales associate was VERY helpful and took very good care of us.
by
Pro
Jul 11, 2015
Associates are Important Asset to Store
My initial reason to visit Home Depot was to purchase something for crab grass. In wondering around I decided to purchase a small vertical storage item in the garden area. I asked one of the associates for help in getting the box on the cart and asked if he could help me getting it in the car.
With no hesitation he said "sure". He then requested the help of another associate who also
didn't hesitate the help. They tied the item to the top of my car ensuring it was secure
I have ALWAYS found the associates at this store to be friendly and willing to help without
hesitation.
by
DIY
Recommended
Jul 5, 2015
Love this store!!
Love this store! The employees are always helpful and very nice. The store is always clean and well organized and stocked. Thank you!!
by
Pro
Recommended
Jul 4, 2015
worth the drive
I shop here primarily even though we have a Home Depot in town. People are friendly and have the know how. Shout out to John in plumbing, Pat in kitchens, Janet and Kathy at pro.
by
Pro
Recommended
1 found this review helpful
Jul 4, 2015
Item I needed not avilable
I had to go to another store to buy the automatic gate closer I was looking for. I wasted my time and gas running from store to store to get a simple product. I had already bought the hinges and wood to construct the gate from this Home Depot
by
DIY
Jul 2, 2015
Great store experience
The isles were clear, clean and easy to find product.
by
Pro
Recommended
Jun 29, 2015
VERY GOOD
STORE VERY CLEAN AND VERY KIND PEOPLE ASSISTENCE , ILLM FELL LIKE HOME , , I WILL COME BACK AGAIN IN THE FUTURE
by
Recommended
Jun 12, 2015
great store
Happy to buy here again. Associate was helpfull also.
by
Recommended
Jun 9, 2015
Good experience
Store always kept clean and the associates are willing to help and always try to help me if I need.
by
Recommended
Jun 8, 2015
good shopping Experence
when i going in the store i basicly know what i`m needing ,so its like in and out which is what i want, My Wife likes your Garden section we spent alot of time there for newer ideas
by
DIY
Recommended
Jun 8, 2015
Great associates in lawn and garden
Late on a Sunday afternoon in June, I got a lot of great help at Home Depot in Easton. I had picked my products online (retaining wall stones) but I wanted to see them in store to check the color pattern was what I expected. While I was there, the first associate I met helped me count them out and load up a pallet for me. Then he added a second set on there, for a total of 90 stones - saved my back and some time. They also found some bags of sand for me that were not broken and brought them to me on a cart. They went with me with the forklift and cart, out to the parking lot while I brought my trailer up, then stayed until all 90 stones were loaded and locked in. Wouldn't even accept a tip at the end for all the time and trouble they saved me. I was very happy with the quality and quantity of the available products, the friendliness of the associates, and the time they spent with me from start to finish to make sure I had what I needed and was on my way.
by
DIY
Recommended
Jun 5, 2015
Avid Shopper
I am a DIY person and I love shopping at Home Depot for my many ideas and inspirations.
by
DIY
Recommended
Jun 3, 2015
Great experience thanks to Carolina!
Carolina was extremely helpful and knowledgeable about the product we purchased and materials we needed for our project. On a scale of 1 to 10 she deserves a 15!
by
Recommended
May 21, 2015
Have always experienced great customer service.
Having moved to a new place, I needed quite a few items for my home. Every visit so far, has been great. Customer service was exceptional!
by
DIY
Recommended
May 20, 2015
good store to shop in
this store is always clean and bright and they have all the safety devices in place when they have to load shelves when the customers are there. The store associates always greet us personally even though we only come in Monthly
by
DIY
Recommended
May 20, 2015
Very good experience.
The people are nice and help me to find what i need it.
by
Recommended
May 15, 2015
VERY GOOD EXPERIENCE
THE STORE WAS VERY CLEAN. THE ASSOCIATE IN THE NURSERY WAS VERY HELPFUL WITH FINDING TO STAKES I NEEDED FOR MY LILIES. I THEN WENT TO THE PAINT DEPARTMENT AND THE ASSOCIATE FOUND WHAT I WAS LOOKING FOR IN THE AISLE. ANOTHER ASSOCIATE HELPED ME TO FIND THE HINGES I NEEDED. AND THE LAST THING I NEEDED WAS A PIECE OF 4X4 1/2" PLYWOOD. HE FOUND IT AND PUT IT ON THE CART FOR ME. WHEN I TRIED TO PUT THE PLYWOOD IN THE CAR, IT WOULDN'T FIT. I WAS GOING TO RETURN IT AND SEND MY SON FOR THE PLYWOOD. THEN ONE OF YOUR ASSOCIATES THAT WAS COLLECTING CARTS ASKED IF HE COULD HELP. HE PUT THE PLYWOOD ON THE LUGGAGE RACK AND TIED IT DOWN SO SECURELY, I COULD DRIVE FROM THE EASTON STORE TO MY HOME IN WIND GAP. IT WAS A VERY NICE EXPERIENCE FOR ME AND I AM GRATEFUL FOR ALL THE HELP FROM THE ASSOCIATES.
by
Recommended
May 11, 2015
customer service ethics training needed for some store associates
This store has great service and I always find what I need. I recently had a terrible experience with an associate and it has discouraged me from wanting to shop there again. She used poor judgment and was inappropriate at handling my concern. I left there feeling humiliated and extremely embarrassed. IF not in place already, I recommend that the associates be trained more frequently in handling customers and customer relations. I am a frequent shopper at this store and I refuse to have to experience this treatment ever again.
by
Recommended
1 found this review helpful
May 10, 2015
good experience
this is a better store than the 191 linden street store
by
DIY
Recommended
May 9, 2015
Great customer service
Asked for help-got much more than I anticipated...thx
by
DIY
Recommended
May 8, 2015
Pleasant shopping experience
very easy to obtain help when needed, fast checkout, pleasant visit.
by
Pro
Recommended
May 8, 2015
Great employees
John from plumbing, and the Hispanic electrician , am sorry I forgot his name, they really go above and behind there job, to explain how to do the job and give you all the parts needed to accomplish the job with less effort, also several other guys form lumber also helped me a lot during my visits th this home depot, I will next time write down there name to give them the thank you they deserve, over all thank you for great employees.
by
Pro
Recommended
May 7, 2015
Excellent Employees at an Excellent Store
I always visit this location, several times a week for various Home Improvement projects. Every Associate I encounter is always, professional, friendly, courteous and knowledgeable. I know some of them by name and I never feel like I am a burden, but that my service and patronage is greatly appreciated.
Keep up the excellent work and Pride in your store.
by
DIY
Recommended
May 6, 2015
GREAT STORE
We recently purchased a home so have been back and forth in this store pretty frequently. Associates are very helpful, store is clean and organized! Paint department is amazing!
by
Recommended
May 4, 2015
Great Customer Service
I was very happy with my shopping experience at The Home Depot Store in Easton, PA. There is always lots of store associates to help with locating needed items, to answer any questions and to even help load your car if needed. I always find whatever it is I am looking for and more. I highly recommend this store.
by
DIY
Recommended
May 3, 2015
Friendly, helpful staff
Staff members were friendly and helpful. Found everything we needed quite easily after being informed by staff what aisles to loo in.
by
Recommended
Apr 27, 2015
Shopping for a new washer
Lesley in the appliance department was extremely helpful and knowledgeable. If she didn't know the answer she knew where to find it. She made our shopping experience a breeze, which is no easy feat with a cranky 3 year old in tow. Great Job Easton and thank you Lesley!
by
DIY
Recommended
Apr 27, 2015
excellent store availability, organization. ...nice
Friendly store workers are the best helping products even giving ideas how to do it....perfect