#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(510)450-8460

Rental Center

(510)450-8418

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Location

3838 Hollis Ave

Emeryville, CA 94608

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Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 645 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (645)
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Showing 1-30 of 645 reviews
My air purifier.
I bought an air purifier from there for 289 three something out the door so far so good. I hope it continues to do what it needs to do.
by
    • Recommended
    LAQUISHA BAKER
    Fantastic greeter at Emeryville store front door who makes everyone feel welcomed and want to buy more than they came for!
    by
      • Recommended
      Good store but training of clerks seems a bit lacking
      Just bought a frig today and the salesperson miscalculated the 10% discount. My fault I was distracted and did not review the receipt until back at the office.
      by
        • Recommended
        A+ Customer Service
        I have nothing but good to say about HD staff. If this is how they’re trained in customer service , I applaud HD for being community minded. Thank you.
        by
          • Recommended
          you no longer have the best prices for your goods
          limit the items types you sell in order to develop a better knowledge of what you have and trying to sell
          by
            GREAT CUSTOMER SERVICE
            Whenever I purchase items or look for items that I need, the clerks are always helpful in helping me locate what I need. Also helpful when I return items because I've purchased too many!
            by
              • Recommended
              Just keeps getting better and better!
              I continue to be amazed and surprised by all of the wonderful plants available at this location. Thank you to the excellent employees that keep the garden department beautiful, well stocked and watered. Judy exceeds expectations through her knowledge of plants and their availability. The sales staff, including Rosie, Mia and A'kila , make shopping a wonderful experience!
              by
                • Recommended
                Waist of time.
                Don't waist your time.
                by
                  Veterans discount misuse
                  Someone is trying to use my phone number to get my Military discount. They don't check identification at any stores. I don't like this when resl veterans have been in combat. This person even laughed at me. He is named after a president Franklin Roosevelt. He frequents stores in the Bay Area. I had to change my phone number. I tried to call Atlanta Headquarters but that was useless. Nothing will probably get done.
                  by
                    • Recommended
                    Love the gardening area
                    Your succulent section improves all the time! Keep it up!
                    by
                      • Recommended
                      Great sales man TJ
                      The sales man TJ is a great person makes me to come back to buy the product. She is very professional.
                      by
                        • Recommended
                        Typical Home Depot shopper
                        I have been going to this store for many years. I like the taco deli that was added in front. I also will use the rest room on occasion and that is important.
                        by
                          • Recommended
                          Great store in the area, whereas the one on Alameda Ave is not always holds the service that customers ask for
                          I spent near $80K over the years with Home Depot on my account and other contractors's who work for us.
                          by
                            • Recommended
                            Great service by Evening Team In Emeryville, CA
                            I was surprised by the great Customer Service I received in Emeryville, CA-- not only did they answer the phone courteously, but made sure the item I needed (in the correct color) was stocked, then gave me the aisle # & location. An associate loaded up the bulky and heavy item, took me to the place to check out, and loaded it my car.
                            by
                              • Recommended
                              What happened?
                              This used to be a great store but it is sinking. I don't know if all HD's are going down the drain but Emeryville is. I think it's more than just California being a shoplifter's paradise.
                              by
                                Always a good experience
                                Ordered appliances from Home Depot, Emeryville and we were impressed with the service gal. Mary took care of us very well. She was friendly and knowledgeable. Every time we have been in to the store, we are impressed with the help. Great store, that Emeryville Home Depot––not all Home Depots are the same...
                                by
                                  • Recommended
                                  2nd worst Home Depot next to Oakland location.
                                  Terrible customer service, understaffed, employees with poor attitudes, aisles are a mess. unfortunately the Oakland location is even worse.
                                  by
                                    A Comprehensive and relatively organized HD
                                    I shop here regularly. It's a great hardware store, but it is huge. You can get your 10,000 steps a day in while shopping here.,
                                    by
                                      • Recommended
                                      Doing a Little Job Only Needed A Couple Things
                                      I needed to level out beehive stand, and I only needed a small quantity of materials, and they were readily available at Home Depot.
                                      by
                                        • Recommended
                                        Great community ambassador
                                        Senior and disabled people in America are insured by the services provided by Home Depot. They generous community benefits and the donations to the community are legendary..
                                        by
                                          • Recommended
                                          I had a bad experience Saturday Feb 8,2025 at the Emeryville store but I did return today Monday and thank for your service today
                                          I even purchased and additional nearly $500 worth of things needed to completye my project
                                          by
                                            • Recommended
                                            Worst store ever!
                                            Poor customer service. Never answer the phones.
                                            by
                                              Very good service
                                              The salesperson Mary claimed she was not an expert but she readily helped us find a good product online. She arranged for delivery quickly and printed out paperwork for us to take home. The delivery a few days later was within the time frame designated. The guys were polite and helpful.
                                              by
                                                • Recommended
                                                Damaged shipment
                                                Shipment came without any packaging or protection.
                                                by
                                                  New! cheerful and helpful employees
                                                  Yesterday I was at this location and was pleasantly surprised to encounter cheerful and helpful employees. That is quite a change from previously. Nice! I hope it lasts.
                                                  by
                                                    Good store!
                                                    Always find what I’m there to find, reasonable prices, friendly and helpful staff. Thanks!
                                                    by
                                                      • Recommended
                                                      The Home Depot - Emeryville
                                                      This store is well organized, clean, and efficient. The store staff are friendly and knowledgeable. Coupled with the Home Depot app, this location provides a pleasant shopping experience.
                                                      by
                                                        • Recommended
                                                        Do not rent here!
                                                        A lot of rental equipment at this store is broken. Two successive rentals were broken, one with a seized motor and the other with filthy oil and dirty petrol. Better to go elsewhere.
                                                        by
                                                          In the middle.Happy I chose Emeryville
                                                          I have been a Home Depot customer for many years. Have only started going to the Emeryville store in the last twelve months. I was not expecting good service at first, but have been blown away by how friendly and helpful the staff is, time after time. There are several Home Depot’s in the area. My go to is now, always the Emeryville store.-
                                                          by
                                                            • Recommended
                                                            Samsung Stove Natural Gas Connection Assistance
                                                            Used the gas connector that was recommended by employee that I purchased, installed, and connected to Natural Gas line with no leaks, and everything fit perfectly on the Samsung Stove that I own.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 645 reviews

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