#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(636)937-9601

Rental Center

(636)933-3368

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1131 West Gannon

Festus, MO 63028

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Customer Store Reviews

  • 4.7 out of 592 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (592)
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Showing 1-30 of 592 reviews
Fair prices, employees are quick to help, friendly, and knowledgeable. Checkout is fast and painl...
Fair prices, employees are quick to help, friendly, and knowledgeable. Checkout is fast and painless.
by
  • Verified Purchase
  • Recommended
professional staff,clean store and good prices,
professional staff,clean store and good prices,
by
  • Verified Purchase
  • Recommended
You have a deaf employee that signs! That's why I love going to this store! Excellent service thi...
You have a deaf employee that signs! That's why I love going to this store! Excellent service this employee always give - great gardening tops to making sure your trip to car is hassle free. Tops it.
by
  • Verified Purchase
  • Recommended
Friendly, helpful, and knowledgeable employees. Great selection, at competitive prices.
Friendly, helpful, and knowledgeable employees. Great selection, at competitive prices.
by
  • Verified Purchase
  • Recommended
Phil in the flooring dept. is exceptional, very helpful, full of flooring knowledge and most of a...
Phil in the flooring dept. is exceptional, very helpful, full of flooring knowledge and most of all friendly and professional. Because of our experience with Phil aside of carpet we plan to proceed with bathroom flooring, very nice and engaging.
by
  • Verified Purchase
  • Recommended
ALWAYS A GOOD EXSPERIANCE, FREINDLY ,HELPFUL ASSOCIATES. HAVE SHOPPED OTHER HD. LOCATIONS BUT WE...
ALWAYS A GOOD EXSPERIANCE, FREINDLY ,HELPFUL ASSOCIATES. HAVE SHOPPED OTHER HD. LOCATIONS BUT WERE NOT ALL THE SAME. FESTUS STORE CLEANEST LEAST CLUTTERED .THEY SEEM TO CARE MORE ABOUT THE CUSTOMERS.
by
  • Verified Purchase
  • Recommended
Great store with friendly associates.
Great store with friendly associates.
by
  • Verified Purchase
  • Recommended
Let me tell you something. I know a whole lot about the universe, and Home Depot store number 30...
Let me tell you something. I know a whole lot about the universe, and Home Depot store number 3032 is definitely the best Home Depot it in the known cosmos. It is way better than alien Homedepot‘s. Trust me I would know. if you were to get in a spaceship or something right now and go to another planet and go to one of their home depot that Homedepot would suck compared to Home Depot 3032. It’s science Sincerely, Dr. Stephen Hawkins
by
  • Verified Purchase
  • Recommended
The cashier was speedy and super friendly.
The cashier was speedy and super friendly.
by
  • Verified Purchase
  • Recommended
The store was clean, staff work very hard to make sure I got what I needed. Special thank you to ...
The store was clean, staff work very hard to make sure I got what I needed. Special thank you to bryon and abby.
by
  • Verified Purchase
  • Recommended
Store associate (Andy) was very helpful and went above and beyond expectations. Andy helped pick ...
Store associate (Andy) was very helpful and went above and beyond expectations. Andy helped pick out my materials made special cuts for me, which saved me a lot of time and hassles. THANKS ANDY!!!
by
  • Verified Purchase
  • Recommended
There were no cashiers...only self checkout. That is ridiculous. I would rather shop online tha...
There were no cashiers...only self checkout. That is ridiculous. I would rather shop online that shop at a store with NO cashiers.
by
  • Verified Purchase
Employees very helpful. And professional.lStore very clean.
Employees very helpful. And professional.lStore very clean.
by
  • Verified Purchase
  • Recommended
The Store is easy to get to , clean and the employees are always ready to greet you with a smile ...
The Store is easy to get to , clean and the employees are always ready to greet you with a smile and ask how they can help. I don't give up easily, if the first employee doesn't know exactly where it is I look for another employee, I prefer to go to one store and find what I am looking for, and I am not in favor of constantly moving things around in a store to keep you in their store longer. trying to find what use to be in isle 1, and it has been moved to isle 48... Very frustrating for both the employees and the customer. And free coffee is wonderful, and the do it your self classes are a great idea. My husband suggest to add free popcorn. Thank you for having most of the items that we need, I know I can always shop on line, but it is so much better to be able to get what I want when I want it.
by
  • Verified Purchase
  • Recommended
if i win your sweepstakes i'll love you more!
if i win your sweepstakes i'll love you more!
by
  • Verified Purchase
  • Recommended
Great store, great products and clean.
Great store, great products and clean.
by
  • Verified Purchase
  • Recommended
This was an awful experience. Went in for a small (under 300 sq ft) flooring job. 2 months late...
This was an awful experience. Went in for a small (under 300 sq ft) flooring job. 2 months later and nothing. Incompetent staff members filled out the initial form incorrectly. Instead of anyone calling me to tell me it was in this purgatory state of nothingness, no communication. Called several times to find out "we don't know" "can't find your job #" "who are you"(etc.). After speaking with several people and REPEATEDLY CALLING, found out that the measurer who came out ALSO incorrectly reported/measured the areas of work. Called AGAIN to speak with manager, who laughed on the phone about the whole thing. Cancelled the job. I guess it is funny to lose money and have a reputation like this. Have never seen such incompetent, worthless workers ('workers").
by
  • Verified Purchase
First time there and the experience was out standing
First time there and the experience was out standing
by
  • Verified Purchase
  • Recommended
The customer service/return checkout person "nailed it" big time in helping me with my purchase. ...
The customer service/return checkout person "nailed it" big time in helping me with my purchase. She was knowledgeable, delightful and went beyond. This was a bright finale to my shopping at the Festus location.
by
  • Verified Purchase
  • Recommended
The workers at this store appear to really enjoy their jobs and enjoy assisting people.
The workers at this store appear to really enjoy their jobs and enjoy assisting people.
by
  • Verified Purchase
  • Recommended
Store is clean, well lit, employees are super helpful and friendly. Best Home Depot Ever.
Store is clean, well lit, employees are super helpful and friendly. Best Home Depot Ever.
by
  • Verified Purchase
  • Recommended
Friendliest store associates in town! Associates are always willing to help and if they don’t kn...
Friendliest store associates in town! Associates are always willing to help and if they don’t know the answer they will go find an associate that does. Festus rarely has all the items I need while the Arnold store always has everything, what’s up with that, is our store in Festus the step-child store? I want to save my gas money and wear and tear on my vehicle and I prefer my money to go to my local store in Festus, MO, not the store that’s 15 miles away in Arnold, MO.
by
  • Verified Purchase
  • Recommended
The employees are super helpful.
The employees are super helpful.
by
  • Verified Purchase
  • Recommended
Thank you for all the help. You guys all rock. I have yet to find one unkind person that works at...
Thank you for all the help. You guys all rock. I have yet to find one unkind person that works at this store. Keep up the great work.
by
  • Verified Purchase
  • Recommended
I love this store. Every employee in there is always so friendly and willing to help. They truly ...
I love this store. Every employee in there is always so friendly and willing to help. They truly want to make sure the customer is satisfied. Sandy and Danielle always go way beyond to help with me with all my needs. I shop this store all the time and because of them, I will continue to. If I have a question, I can always get help from someone in the store. They all are very knowledgeable and very helpful.
by
    • Recommended
    This is a great store to shop. The employees are very customer oriented and helpful. We just purc...
    This is a great store to shop. The employees are very customer oriented and helpful. We just purchased a refrigerator but this only one of several appliances we have bought from this store.We have also purchased counter tops for our home and are very pleased with the employees and subcontractors. I recommend this store to anyone who needs home improvement work done.
    by
    • Verified Purchase
    • Recommended
    GREAT LOCATION !!! VERY HELPFUL !!!
    GREAT LOCATION !!! VERY HELPFUL !!!
    by
    • Verified Purchase
    • Recommended
    I went the Home Depot in Festus for an obscure electrical box. I was looking up and down an aisle...
    I went the Home Depot in Festus for an obscure electrical box. I was looking up and down an aisle when I saw an employee hustling to an obvious objective. He caught me out of the corner of his eye and swung around and pounced in me. He asked if I need help with a huge smile! If course I did and he new exactly what I was looking for and took me straight to it. With a smile he asked if I was ok and. I replied thanks and he hustled of again. I was stunned. I know he was busy and yet managed his time well and helped me at the same time. He is an asset for sure.
    by
    • Verified Purchase
    • Recommended
    Super friendly and helpful associates. Pete was extremely helpful with the purchase of my new dr...
    Super friendly and helpful associates. Pete was extremely helpful with the purchase of my new dryer.
    by
    • Verified Purchase
    • Recommended
    Very clean like the new self checkout the lady at the cash register was very helpful and plesant
    Very clean like the new self checkout the lady at the cash register was very helpful and plesant
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 592 reviews

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