Filter Reviews By:Rating, Profile, Gender, Age (551)
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Showing 1-30 of 551 reviews
Jan 9, 2021
Awesome store if you need a tool box. They have a nice selection and great staff.
Awesome store if you need a tool box. They have a nice selection and great staff.
by
Verified Purchase
Recommended
Jan 5, 2021
Home Depot should transfer products from store to store. I needed a electric box the store in Man...
Home Depot should transfer products from store to store. I needed a electric box the store in Manchester had 5 in stock had not sold any in a long time. I bought 15 boxes last summer I had to drive all over to find. I came up from Bonne Terre so that cost me extra time and money.
by
Verified Purchase
Recommended
Dec 28, 2020
maddie was extreemly helpful
maddie was extreemly helpful
by
Verified Purchase
Recommended
Dec 27, 2020
Great selection of clearance!!! staff is super friendly
Great selection of clearance!!! staff is super friendly
by
Verified Purchase
Recommended
Dec 21, 2020
I want to start by saying, I hate to write a review on a negative experience when I've had so man...
I want to start by saying, I hate to write a review on a negative experience when I've had so many positive experiences at my Festus Home Depot. I thought my voice needed to be heard on this experience and it was appropriate and necessary. Ken (Tool Rental Manager) and Liz (Assistant Manger) did everything they could to show the company did not express any value in the customer experience. I ask them both multiple times to reconsider my very reasonable request on a Insulation blower that they did not want to listen to, or help find a solution. The solution they provided was completely ridiculous and unreasonable for a customer that has spent $ 14,415.18 YTD. I say all this as I have never had a problem with any Home Depot employee until this Department Manager and the Assistant Manager did not show any Leadership qualities. In closing a Home Depot employee saw that I was very upset and made sure Andy Close (Store Manager) get involved. He quickly listened and responded with a solution. thank you Andy!
Also - thank you to Brandon, Abby & the Customer Pro desk
by
Verified Purchase
Dec 18, 2020
Employees at this location our friendly and helpful. The store is always clean and it’s just an ...
Employees at this location our friendly and helpful. The store is always clean and it’s just an overall pleasant experience every time we shop there. 5+ stars.
by
Verified Purchase
Recommended
Dec 14, 2020
The only reason I do shop here is because of how close it is to my house. The employees lack cust...
The only reason I do shop here is because of how close it is to my house. The employees lack customer service! There should be no reason why customers have to load plywood onto the cart by themselves or other customers assisting because the employees ignore their customers and don’t want to help! This is not a “well it doesn’t happen often” because every time I am in there there is never any help nor help offered!
by
Verified Purchase
Dec 10, 2020
Everything is well stocked and easy to find. Cashier Jodie was quick and friendly. Will be sto...
Everything is well stocked and easy to find. Cashier Jodie was quick and friendly. Will be stopping there again soon.
by
Verified Purchase
Recommended
Dec 4, 2020
The staff are always quick to help, the store is always clean. Great job
The staff are always quick to help, the store is always clean. Great job
by
Verified Purchase
Recommended
Dec 4, 2020
Best service , employees always happy to help
Best service , employees always happy to help
by
Verified Purchase
Recommended
Nov 26, 2020
Store is always clean and the employees are helpful and the cashiers are always friendly.
Store is always clean and the employees are helpful and the cashiers are always friendly.
by
Verified Purchase
Recommended
Nov 25, 2020
EMMA is a great representative for this store. Efficient, friendly and helpful. Kudos, Emma!
EMMA is a great representative for this store. Efficient, friendly and helpful. Kudos, Emma!
by
Verified Purchase
Recommended
Nov 23, 2020
Clean store, friendly workers. Found everything I needed.
Clean store, friendly workers. Found everything I needed.
by
Verified Purchase
Recommended
Nov 18, 2020
Nice people, easy to find help when needed
Nice people, easy to find help when needed
by
Verified Purchase
Recommended
Nov 9, 2020
The store was clean and inviting. The employees were friendly, welcoming, and helpful.
The store was clean and inviting. The employees were friendly, welcoming, and helpful.
by
Verified Purchase
Recommended
Nov 9, 2020
I always like the layout and visibility of items in this store. Everyone is always helpful and wi...
I always like the layout and visibility of items in this store. Everyone is always helpful and willing to do whatever they can to help even if I may not buy on that day. The store is always clean and someone is usually going around wiping or sweeping. Jen was my cashier and greeted me with a big smile and asked if I found everything I needed. She also informed me of the survey sweepstakes. I can always depend on good and courteous help when I go here. We have purchased everything from lumber to appliances here and always feel like we are the most important persons to be helped when there. Love that this store has so many local people as employees.
by
Verified Purchase
Recommended
Nov 9, 2020
Jeanne and Danyel were a delightful change to the typical dull checkout and customer service that...
Jeanne and Danyel were a delightful change to the typical dull checkout and customer service that seems to be plaguing most retail stores. They both had a great attitude, customer service was awesome and both were very happy ladies. More stores would benefit by having employees like them.
by
Verified Purchase
Recommended
Nov 5, 2020
Excellent customer service. We came in contact with 3 employees, ALL were helpful and courteous, ...
Excellent customer service. We came in contact with 3 employees, ALL were helpful and courteous, the gentleman an the door, the person at the paint department, and the cashier.
by
Verified Purchase
Recommended
Nov 2, 2020
The store was clean. They had plenty of nice employees offering help. Easy to maneuver through th...
The store was clean.
They had plenty of nice employees offering help.
Easy to maneuver through the store and fast checkout.
With prices of everything so high it would be nice if they had senior discounts for older people on a fixed income like some of the other stores.
by
Verified Purchase
Recommended
Oct 27, 2020
Friendly, knowledgeable and professional associates.
Friendly, knowledgeable and professional associates.
by
Verified Purchase
Recommended
Oct 20, 2020
Great store. Every employee I passed said hello and had some great guys help me out
Great store. Every employee I passed said hello and had some great guys help me out
by
Verified Purchase
Recommended
Oct 17, 2020
FRIENDLY GREAT SERVICE!!
FRIENDLY GREAT SERVICE!!
by
Verified Purchase
Recommended
Oct 13, 2020
The store was clean, the employees very helpful (also easy to find when one is in need) and I nee...
The store was clean, the employees very helpful (also easy to find when one is in need) and I needed a full box of gutter guards but they were sold out so the VERY HELPFUL man gave us the guards at the full box price instead of the individual price which saved us enough to go out to lunch! Thank you Home Depot
by
Verified Purchase
Recommended
Oct 7, 2020
when buying a water heater a home depot employee was very knowledgeable, even loaded it on a cart...
when buying a water heater a home depot employee was very knowledgeable, even loaded it on a cart for me.
by
Verified Purchase
Recommended
Oct 1, 2020
I have been shopping here since we moved to the area (2005), it is are go to place for Hardware a...
I have been shopping here since we moved to the area (2005), it is are go to place for Hardware and appliances
The staff are always very helpful and pleasant
by
Verified Purchase
Recommended
Sep 24, 2020
This store has friendly associates that really try during this tough Covid time. I know that wea...
This store has friendly associates that really try during this tough Covid time. I know that wearing masks is not easy or comfortable and the employees ere seem to try very hard to do a good job at this. I appreciate the effort and the mask wearing and customer wearing policy!
by
Verified Purchase
Recommended
Sep 22, 2020
The friendliness and service at this location is 10 times better than locations in the city
The friendliness and service at this location is 10 times better than locations in the city
by
Verified Purchase
Recommended
Sep 12, 2020
The store is very clean and there is plenty of covid-19 precautionary measures in place. All the ...
The store is very clean and there is plenty of covid-19 precautionary measures in place. All the employees were very kind and helpful and we were able to find what we needed without any issue. I would highly recommend this store!
by
Verified Purchase
Recommended
Sep 6, 2020
Love our Home Depot store. Always find what I need for a great price!
Love our Home Depot store. Always find what I need for a great price!
by
Verified Purchase
Recommended
Sep 4, 2020
Very clean store. The associates who helped me knew where my products was and they was very frien...
Very clean store. The associates who helped me knew where my products was and they was very friendly. Checkout was friendly and fast.