#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(813)835-3404

Rental Center

(813)835-3410

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5125 S Dale Mabry Hwy

Tampa, FL 33611

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Customer Store Reviews

  • 4.6 out of 402 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (402)
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Showing 1-30 of 402 reviews
Ty, at the Home Depot on 5125 SDale Mabry Highway is a real dedicated professional. Every time I ...
Ty, at the Home Depot on 5125 SDale Mabry Highway is a real dedicated professional. Every time I come to your facility she gives me expert advice and gets me in and out quickly. I really recommend her for her honest work!
by
  • Verified Purchase
  • Recommended
Want exceptional service with a smile? Look for the cashier Jodee when you check out, you wont be...
Want exceptional service with a smile? Look for the cashier Jodee when you check out, you wont be disappointed!
by
  • Verified Purchase
  • Recommended
This location has consistently friendly and helpful staff. It is my favorite Home Depot!
This location has consistently friendly and helpful staff. It is my favorite Home Depot!
by
  • Verified Purchase
  • Recommended
The store employees are very professional, caring, and friendly. It's just enjoyable to shop there.
The store employees are very professional, caring, and friendly. It's just enjoyable to shop there.
by
  • Verified Purchase
  • Recommended
Lucas was the best sales associate I have dealt with in a long time. Professional, helpful and ju...
Lucas was the best sales associate I have dealt with in a long time. Professional, helpful and just great guy. Give him a raise!!
by
  • Verified Purchase
  • Recommended
I would have given this store a 2 rating if it wasn't for the friendliness and customer service t...
I would have given this store a 2 rating if it wasn't for the friendliness and customer service that went way above & beyond from one of their cashier associates (Jodee) The store had NO lot associates working and Jodee called 2 areas twice looking for someone to help me and no one showed up. So Jodee walked out front of he register and helped me lift the cabinet up into my truck herself. I had 4 small kids with me at the time and I could not have done this without her. This is what customer service is all about. If it hadn't been for the kindness and the help Jodee offered me, I would not be going back to that store...
by
  • Verified Purchase
  • Recommended
Excellent experience.
Excellent experience.
by
  • Verified Purchase
  • Recommended
Want exceptional customer service? Go and see Jodee when you are ready to check out. She was an a...
Want exceptional customer service? Go and see Jodee when you are ready to check out. She was an amazing and friendly lady who went out of her way to help us. We left feeling like we were important because Jodee made us feel important! We will definitely return because of this cashier!
by
  • Verified Purchase
  • Recommended
Every time I go to this store the associates have an attitude and they are not willing to help.
Every time I go to this store the associates have an attitude and they are not willing to help.
by
  • Verified Purchase
Customer service here is pretty good. What I like most though is ease of access - meaning parking...
Customer service here is pretty good. What I like most though is ease of access - meaning parking is good and a traffic-light in front of the store makes coming and going very convenient.
by
  • Verified Purchase
  • Recommended
The Gandy store is huge and has a large variety of inventory.
The Gandy store is huge and has a large variety of inventory.
by
  • Verified Purchase
  • Recommended
The customer service rep Francil, was awful. She was rude, unwilling, and argumentative. I had to...
The customer service rep Francil, was awful. She was rude, unwilling, and argumentative. I had to ask 3 times to speak with a manager before she agreed.
by
  • Verified Purchase
Horrible, horrible experience! Wish "no stars" was an option. Bully-like and ignorant behavior b...
Horrible, horrible experience! Wish "no stars" was an option. Bully-like and ignorant behavior by all when attempting to make return. Of note however, was an extremely hostile individual named "robert" who identified themselves as an assistant manger. Not only did this individual attempt to berate me, but was unable to comprehend the facts of my return as well as the proper application of home depot's return policies. When this individual's rage failed to intimate me, they turned on another unsuspecting customer to whom, unfortunately, they reduced to tears, right at the service desk and in front of other paying customers. It was UNBELIEVABLE! If my decision, the individual named "robert" would be terminated instantly. Regardless, I will never patronize this sham place again and recommend others avoid it.
by
  • Verified Purchase
5 found this review helpful
This store is my consistent "go-to" store. As a single lady at the time of purchasing my house m...
This store is my consistent "go-to" store. As a single lady at the time of purchasing my house many years ago now, in South Tampa, I have always gone to this store for my project supplies. In addition, when I would have a project idea and needed to shop for supplies, I never hesitated to share the project with a member of the Home Depot team. They would always offer helpful hints and I appreciated that, because I really had no idea of what was involved with some of the projects I tried to take on... LOL!!! thank you for the format to share my thoughts. I believe this is one of the best home improvement stores in our area. Thank you,
by
  • Verified Purchase
  • Recommended
I drive right past a another home improvement store to go to "my" Home Depot! One particular empl...
I drive right past a another home improvement store to go to "my" Home Depot! One particular employee that stands out is a guy named Tim that I request every time I go - which is about weekly lately - and he is just the nicest & most helpful man! He has a solution to every issue I come in with, and is always so helpful with all the stuff I have to get. He's the reason I go there! All the staff there is friendly & courteous too...
by
    • Recommended
    everyone is very helpful and kind especially Tim who helped us with everything we needed while sh...
    everyone is very helpful and kind especially Tim who helped us with everything we needed while shopping!
    by
    • Verified Purchase
    The Gandy Boulevard Store has been our store FOREVER. It's a definite "GO TO" for us. They have v...
    The Gandy Boulevard Store has been our store FOREVER. It's a definite "GO TO" for us. They have very knowledgeable employees who are friendly and patient. Our most recent experience was yesterday. We were replacing a Rheem hot water tank still under warranty. Our person was Robert , an Assistant Manager, who went over and above helping us. He was professional and kind. We sincerely appreciated all the time and effort he put into our project. Thank you Robert..you're the BEST
    by
    • Verified Purchase
    • Recommended
    On each of my visits to the S. Dale Mabry store there has been a VERY knowledgeable person at the...
    On each of my visits to the S. Dale Mabry store there has been a VERY knowledgeable person at the entrance. On each visit he directed me to the exact location for each item that I needed and if I wasn't sure of what was the best item for my project he gave me the name most knowledgeable employee in each department.
    by
    • Verified Purchase
    • Recommended
    Customer service is atrocious! Gave me the "not my problem/ not my job" attitude.
    Customer service is atrocious! Gave me the "not my problem/ not my job" attitude.
    by
    • Verified Purchase
    Great Experience and Lillyan was great. She was able to answer questions and provide details of ...
    Great Experience and Lillyan was great. She was able to answer questions and provide details of items for items I was missing.
    by
    • Verified Purchase
    • Recommended
    I am a professional handyman and use this store on a regular basis. The level of expertise of som...
    I am a professional handyman and use this store on a regular basis. The level of expertise of some of the employees here is above what you would expect from the typical home improvement store. Tim (in the electrical department) has a vast knowledge of materials and construction techniques. He is always willing to go the extra distance to help me when I visit this location...
    by
    • Verified Purchase
    • Recommended
    Friendly and professional staff, clean store, and well organized.
    Friendly and professional staff, clean store, and well organized.
    by
    • Verified Purchase
    • Recommended
    Great store! Always clean and well stocked
    Great store! Always clean and well stocked
    by
    • Verified Purchase
    • Recommended
    Store was fantastic and tim is a great asset to an already great store
    Store was fantastic and tim is a great asset to an already great store
    by
    • Verified Purchase
    • Recommended
    Exceptional customer service with a smile:-)
    Exceptional customer service with a smile:-)
    by
    • Verified Purchase
    • Recommended
    * * * * * rating of 5
    * * * * * rating of 5
    by
    • Verified Purchase
    • Recommended
    This is one of the nicest HD stores I have been in. Clean, neat, and operated well.
    This is one of the nicest HD stores I have been in. Clean, neat, and operated well.
    by
    • Verified Purchase
    • Recommended
    The associate in garden was very helpful and assisted me throughout my shopping with helping to l...
    The associate in garden was very helpful and assisted me throughout my shopping with helping to locate items I needed.
    by
    • Verified Purchase
    • Recommended
    Store is very organized and easy to navigate through, well stocked, staff is very helpful and cou...
    Store is very organized and easy to navigate through, well stocked, staff is very helpful and courteous.
    by
    • Verified Purchase
    • Recommended
    From start to finish my experience at Home Depot Gandy was great! Employees are friendly and very...
    From start to finish my experience at Home Depot Gandy was great! Employees are friendly and very knowledgeable about the products and where to find them which made my visit a pleasure. Thanks!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 402 reviews

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