#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(630)262-2924

Rental Center

(630)262-2920

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2111 So Randall Rd

Geneva, IL 60134

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 427 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (427)
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Showing 1-30 of 427 reviews
The St. CHARLES STO RE HAD VERY HELPFUL FRIENDLY CUSTOMERS SERVICE, EVERY ONE WAS HELPFUL BEYOND...
The St. CHARLES STO RE HAD VERY HELPFUL FRIENDLY CUSTOMERS SERVICE, EVERY ONE WAS HELPFUL BEYOND E,EXPECTATION
by
  • Verified Purchase
  • Recommended
Love the Home Depot in Geneva. Very Helpful employees. Tall Millwork guy, YORK I think his name ...
Love the Home Depot in Geneva. Very Helpful employees. Tall Millwork guy, YORK I think his name is, was very knowlegeable and experienced. Helped out a lot with my door project.
by
  • Verified Purchase
  • Recommended
clean and neat. Friends, items well displayed .
clean and neat. Friends, items well displayed .
by
  • Verified Purchase
  • Recommended
Always appreciate the 10% discount offered to veterans.
Always appreciate the 10% discount offered to veterans.
by
  • Verified Purchase
  • Recommended
I was pleased with all of the help I was given and will continue to get as I go through the proce...
I was pleased with all of the help I was given and will continue to get as I go through the process of remodeling my kitchen. The products available meet or exceed my expectations and the subcontractors through Home Depot were prompt in giving me estimates for the project. A full kitchen remodel such as mine that requires removal of soffits, cabinets, counter tops, appliances and flooring has taken me to several different departments. In each department I was helped and given answers to all of my questions. The store itself was exceptionally clean and organized leaving me with the appropriate impression of a store that cares about it's customers.
by
  • Verified Purchase
  • Recommended
Always friendly and knowledgable. Helping with solutions.
Always friendly and knowledgable. Helping with solutions.
by
  • Verified Purchase
  • Recommended
The store was clean, and as a deaf person, it was easy to communicate with the two men in the pai...
The store was clean, and as a deaf person, it was easy to communicate with the two men in the paint department, unfortunately didn’t remember their names, but buying 21 gallons of paint was very smoothly especially for Black Friday at 6-7pm. The cashier was very nice and got an associate to help load my car.
by
  • Verified Purchase
  • Recommended
Outstanding customer service and friendly and knowledgeable team of associates. I am a new home...
Outstanding customer service and friendly and knowledgeable team of associates. I am a new homeowner in Batavia, IL and have visited the Home Depot in Geneva at least every weekend. I have been doing many DIY projects inside and out of my new home. They have been my go to place for everything from plant to paint to tools etc. Great place to shop and to get answers to questions.
by
  • Verified Purchase
  • Recommended
I really don't think employees should be walking around buried in their cell phone ( just a few)
I really don't think employees should be walking around buried in their cell phone ( just a few)
by
  • Verified Purchase
  • Recommended
Not very helpful
The store employees will ignore you unless you deliberately grab one. Luckily the few times I've been there I didn't need anything complicated.
by
    Very knowledgeable sales staff impressed me with how well they listened to my product needs and w...
    Very knowledgeable sales staff impressed me with how well they listened to my product needs and were able to customize options for me. Everyone friendly at store and sincerely interested from helping with directions to departments to taking the final order. Clear delivery instructions given regarding install of washer and dryer purchased. Could have bougth elsewhere but appreciated the great service provided at this store!
    by
    • Verified Purchase
    • Recommended
    Friendly service, clean store, easy to find what I am looking for
    Friendly service, clean store, easy to find what I am looking for
    by
    • Verified Purchase
    • Recommended
    Black with a military ID
    This cashier wanted to see my wife and my credit card !!! After I Presented my Military I D, WOW!!!
    by
      This is a great Home Depot! We made a large purchase of six appliances and Karen was awesome! She...
      This is a great Home Depot! We made a large purchase of six appliances and Karen was awesome! She spent so much time with us and so knowledgeable! Everyone was helpful and we received such great deals! Thank you!
      by
      • Verified Purchase
      • Recommended
      Superior Serviice compare to other stores...
      I absolutely enjoy shopping at this store. Always well stock and meticulously maintain. Employees always very helpful and knowledgeable. On my last visit I purchased 25 bags of soil and some heavy masonry and store employee loaded everything into my car. I try to tip him, but he refused as store policy does not allow tipping.
      by
        I love the Geneva Home Depot! I always get great help here.
        I love the Geneva Home Depot! I always get great help here.
        by
        • Verified Purchase
        • Recommended
        Clean, well organized with help available.
        Clean, well organized with help available.
        by
        • Verified Purchase
        • Recommended
        Great people!
        Great people!
        by
        • Verified Purchase
        • Recommended
        Jules, the paint tech. was very helpful and knowledgeable. I had an excellent shopping experience...
        Jules, the paint tech. was very helpful and knowledgeable. I had an excellent shopping experience on this visit.
        by
        • Verified Purchase
        • Recommended
        Great selections and knowledgeable employees
        Great selections and knowledgeable employees
        by
        • Verified Purchase
        • Recommended
        Great customer service!
        Great customer service!
        by
        • Verified Purchase
        • Recommended
        Store was very clean and well organized. The garden area was in amazing condition and very well ...
        Store was very clean and well organized. The garden area was in amazing condition and very well kept even though there were a ton of customers there shopping. Employees were helpful and nice.
        by
        • Verified Purchase
        • Recommended
        EVERYBODY SAID HELLO. THEY HAD WHAT I NEEDED AND CHECK WAS QUICK.
        EVERYBODY SAID HELLO. THEY HAD WHAT I NEEDED AND CHECK WAS QUICK.
        by
        • Verified Purchase
        • Recommended
        Great store - Many of the same staff have worked for years in the the departments I shop regularl...
        Great store - Many of the same staff have worked for years in the the departments I shop regularly. I would however avoid buying major appliances from the retailer.
        by
        • Verified Purchase
        • Recommended
        Water softener price per bag was significantly less expensive than local Ace Hardware store.
        Water softener price per bag was significantly less expensive than local Ace Hardware store.
        by
        • Verified Purchase
        • Recommended
        Cynthia in home appliances/ kitchen was great. We went in on a weekend afternoon looking for a ki...
        Cynthia in home appliances/ kitchen was great. We went in on a weekend afternoon looking for a kitchen Aid dishwasher at a good price. She was so patient, efficient and knowledgable, and we were out within 1/2 an hour with all paperwork and questions answered and a beautiful new dishwasher, at a fantastic price, to be delivered free on the date we wanted it. If you need a new appliance or a whole kitchen Cynthia is the one to ask for. We will be returning within the next couple of months to work with Cynthia again as we decide on an oven and counter top range in stainless.
        by
        • Verified Purchase
        • Recommended
        i like this store
        i like this store
        by
        • Verified Purchase
        • Recommended
        I worked with Sharon to renovate two of my classrooms with cabinets, counter tops, fixtures, and ...
        I worked with Sharon to renovate two of my classrooms with cabinets, counter tops, fixtures, and sinks. She was great! I never felt pressured to make a purchase. She was extremely patient with me and was able to answer all of my questions. Every employee at the store that I encountered is very personable and friendly. I will definitely continue to work with Sharon. She made my first experience with a renovation very easy.
        by
        • Verified Purchase
        • Recommended
        Like most homeowners, when I shop at Home Depot or a similar store, I usually like to look around...
        Like most homeowners, when I shop at Home Depot or a similar store, I usually like to look around to see new items I haven;t heard about or new tools I still don;t have. I like the organization and aisle labeling of your stores and the self checkout makes it great for me, a homeowner.
        by
        • Verified Purchase
        • Recommended
        can not review cashiers while using mechanical check out. Although when I have they are friendly...
        can not review cashiers while using mechanical check out. Although when I have they are friendly and courteous.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 427 reviews

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