Reviews for Geneva #1921

The St. CHARLES STO RE HAD VERY HELPFUL FRIENDLY CUSTOMERS SERVICE, EVERY ONE WAS HELPFUL BEYOND E,EXPECTATION

Love the Home Depot in Geneva. Very Helpful employees. Tall Millwork guy, YORK I think his name is, was very knowlegeable and experienced. Helped out a lot with my door project.

clean and neat. Friends, items well displayed .

Always appreciate the 10% discount offered to veterans.

I was pleased with all of the help I was given and will continue to get as I go through the process of remodeling my kitchen. The products available meet or exceed my expectations and the subcontractors through Home Depot were prompt in giving me estimates for the project. A full kitchen remodel such as mine that requires removal of soffits, cabinets, counter tops, appliances and flooring has taken me to several different departments. In each department I was helped and given answers to all of my questions. The store itself was exceptionally clean and organized leaving me with the appropriate impression of a store that cares about it's customers.

Always friendly and knowledgable. Helping with solutions.

The store was clean, and as a deaf person, it was easy to communicate with the two men in the paint department, unfortunately didn’t remember their names, but buying 21 gallons of paint was very smoothly especially for Black Friday at 6-7pm. The cashier was very nice and got an associate to help load my car.

Outstanding customer service and friendly and knowledgeable team of associates. I am a new homeowner in Batavia, IL and have visited the Home Depot in Geneva at least every weekend. I have been doing many DIY projects inside and out of my new home. They have been my go to place for everything from plant to paint to tools etc. Great place to shop and to get answers to questions.

I really don't think employees should be walking around buried in their cell phone ( just a few)

The store employees will ignore you unless you deliberately grab one. Luckily the few times I've been there I didn't need anything complicated.

Very knowledgeable sales staff impressed me with how well they listened to my product needs and were able to customize options for me. Everyone friendly at store and sincerely interested from helping with directions to departments to taking the final order. Clear delivery instructions given regarding install of washer and dryer purchased. Could have bougth elsewhere but appreciated the great service provided at this store!

Friendly service, clean store, easy to find what I am looking for

This cashier wanted to see my wife and my credit card !!! After I Presented my Military I D, WOW!!!

This is a great Home Depot! We made a large purchase of six appliances and Karen was awesome! She spent so much time with us and so knowledgeable! Everyone was helpful and we received such great deals! Thank you!

I absolutely enjoy shopping at this store. Always well stock and meticulously maintain. Employees always very helpful and knowledgeable. On my last visit I purchased 25 bags of soil and some heavy masonry and store employee loaded everything into my car. I try to tip him, but he refused as store policy does not allow tipping.

I love the Geneva Home Depot! I always get great help here.

Clean, well organized with help available.

Great people!

Jules, the paint tech. was very helpful and knowledgeable. I had an excellent shopping experience on this visit.

Great selections and knowledgeable employees

Great customer service!

Store was very clean and well organized. The garden area was in amazing condition and very well kept even though there were a ton of customers there shopping. Employees were helpful and nice.

EVERYBODY SAID HELLO. THEY HAD WHAT I NEEDED AND CHECK WAS QUICK.

Great store - Many of the same staff have worked for years in the the departments I shop regularly. I would however avoid buying major appliances from the retailer.

Water softener price per bag was significantly less expensive than local Ace Hardware store.

Cynthia in home appliances/ kitchen was great. We went in on a weekend afternoon looking for a kitchen Aid dishwasher at a good price. She was so patient, efficient and knowledgable, and we were out within 1/2 an hour with all paperwork and questions answered and a beautiful new dishwasher, at a fantastic price, to be delivered free on the date we wanted it. If you need a new appliance or a whole kitchen Cynthia is the one to ask for. We will be returning within the next couple of months to work with Cynthia again as we decide on an oven and counter top range in stainless.

i like this store

I worked with Sharon to renovate two of my classrooms with cabinets, counter tops, fixtures, and sinks. She was great! I never felt pressured to make a purchase. She was extremely patient with me and was able to answer all of my questions. Every employee at the store that I encountered is very personable and friendly. I will definitely continue to work with Sharon. She made my first experience with a renovation very easy.

Like most homeowners, when I shop at Home Depot or a similar store, I usually like to look around to see new items I haven;t heard about or new tools I still don;t have. I like the organization and aisle labeling of your stores and the self checkout makes it great for me, a homeowner.

can not review cashiers while using mechanical check out. Although when I have they are friendly and courteous.