#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(630)262-2924

Tool & Truck Rental

(630)262-2920

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2111 So Randall Rd

Geneva, IL 60134

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 410 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (410)
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Showing 1-30 of 410 reviews
Staff was great and VERY Helpful
Kiara, Mack and Matt were awesome to work with. They were very knowledgeable and helped me with my purchase.
by
    • Recommended
    Friendly people
    Love the people here. Forklift operators are great, friendly, skilled if available...the bad thing is if you expect forklift help be prepaired to wait for them to prioritize loading their inhouse Cardinal delivery trucks for before accomadating waiting customers. unprofessional to make customers wait during business hours for inhouse tasks to be completed. I am told this is manager policy. Don't send an employee who you will need to pay to wait.
    by
      • Recommended
      Thank you Brian
      Really needed help finding a specific Maytag dryer to replace in my sister's home. Brian worked diligently with patience to find one in stock that was similar to the features I was looking for.
      by
        Paint department employee
        I won't give her name but the lady in paint that waited on me has a know-it-all attitude but is lacking in customer satisfaction qualities.
        by
          Amazing Folks at the Garden Center
          Vince and Patricia in the Garden Center are amazing, friendly and full of knowledge.
          by
            Home Depot Geneva
            Home Depot is the only place we have ound that larger Edge Bound Area Rugs at good prices
            by
              • Recommended
              Help picking out a color.
              Doc from the paint department was like having the real life guy from the YouTube channel The Paint People help me in person. I'm going to let him pick my shade for me.
              by
                The bolts I needed were mixed in different places. 1 of the bolts was used, had wood in threads a...
                The bolts I needed were mixed in different places. 1 of the bolts was used, had wood in threads and head was starting to strip. Cashier could not count and over charged me. She could not correct the problem so I had to go to customer service. No apology, more worried about gabbing with coworkers at the customer service area. A simple 10 minute shopping experience turned in to an hour and 15 minutes. So frustrating.
                by
                  Went to home depot for a Makita cordless string trimmer and to ask some questions about my mom's ...
                  Went to home depot for a Makita cordless string trimmer and to ask some questions about my mom's dead gas dryer. I found my trimmer and then went to appliances to ask about dryers. I found an associate named Tammy and she offered to help me as much as she could. We discussed the age of my mom's dryer as well as its problem and she brought up that there was a dryer not on the floor yet that was returned and she thought it was gas powered. She managed to get a price and it was affordable enough to buy a new one than to have the old one fixed. Without Tammy and her desire to solve my problem, my mom would still be sitting with a dead dryer. Tammy made it all possible and all with a smile and good humor! That is hard to find in today's world!
                  by
                  • Verified Purchase
                  • Recommended
                  i drove by another home depot to go to this store , they seem more organized to me !
                  i drove by another home depot to go to this store , they seem more organized to me !
                  by
                  • Verified Purchase
                  • Recommended
                  I have been shopping at Home Depot many times and always found in a very pleasant experience. Thi...
                  I have been shopping at Home Depot many times and always found in a very pleasant experience. This past experience on Wednesday, July 14 I had the pleasure of running into an employee named Patricia totally went above and beyond any expectations any person can have while they’re shopping. She was patient and kind and took the time to help me find each and every item that I could not locate on my list, there was even one item that she wasn’t sure so she found another team member to assist me. This young lady is exactly what great customer service is all about , if she’s not already a team trainer she should be. Thank you
                  by
                  • Verified Purchase
                  • Recommended
                  Clean, bright and organized well. Always have someone around to help answer questions or find an ...
                  Clean, bright and organized well. Always have someone around to help answer questions or find an item. Knowledgeable staff about their products and solutions to work projects.
                  by
                  • Verified Purchase
                  • Recommended
                  Sales Associate Will was brilliant - assisted us in fixing an order problem. Went above and beyo...
                  Sales Associate Will was brilliant - assisted us in fixing an order problem. Went above and beyond. Employees are consistently helpful and courteous. Clean store, busy based on location but doesn't impact service.
                  by
                  • Verified Purchase
                  • Recommended
                  Great store with customer first attitude, highly recommend for all home and business project need...
                  Great store with customer first attitude, highly recommend for all home and business project needs.
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Pleasant employee looked up what I was looking for to speed up locating my items. Excellent
                  Pleasant employee looked up what I was looking for to speed up locating my items. Excellent
                  by
                  • Verified Purchase
                  • Recommended
                  Clean, well stocked store. Friendly employees. Vivian went above and beyond to help me and was a ...
                  Clean, well stocked store. Friendly employees. Vivian went above and beyond to help me and was a pleasure to work with!
                  by
                  • Verified Purchase
                  • Recommended
                  The original refrigerator in the condo unit we purchased a few years ago needed replacing, and af...
                  The original refrigerator in the condo unit we purchased a few years ago needed replacing, and after some research (incl. Consumer Reports, etc.), we were quite clear about the features we did and didn't want. At our nearby Home Depot, Tom and Brian were both very knowledgeable, helpful, and friendly and we were pleased with our selection. The store is always clean, and on this occasion, there was virtually no wait to receive help. We would be inclined to shop for such major appliances there again.
                  by
                  • Verified Purchase
                  • Recommended
                  the associate Taylor C in the customer service area was very pleasant and helpful, made my stop p...
                  the associate Taylor C in the customer service area was very pleasant and helpful, made my stop painless and satisfying.thanks
                  by
                  • Verified Purchase
                  • Recommended
                  Good stock can count on finding what is needed. Special orders are welcomed and arrive quickly. T...
                  Good stock can count on finding what is needed. Special orders are welcomed and arrive quickly. Those working in the store know their product. See the same people over the years.
                  by
                  • Verified Purchase
                  • Recommended
                  Three associates helped me to purchase what I needed.
                  Three associates helped me to purchase what I needed.
                  by
                  • Verified Purchase
                  • Recommended
                  Store employees were very kind, very helpful and just an overall great experience.
                  Store employees were very kind, very helpful and just an overall great experience.
                  by
                  • Verified Purchase
                  • Recommended
                  Happy I went there, I've purchased online before. Store was great. I wish for your employees sake...
                  Happy I went there, I've purchased online before. Store was great. I wish for your employees sake Home Depot would consider Easter a holiday. I got a Home Depot Credit Card,
                  by
                  • Verified Purchase
                  • Recommended
                  This store is smaller than other HomeDepots, but their garden center is well stocked.
                  This store is smaller than other HomeDepots, but their garden center is well stocked.
                  by
                  • Verified Purchase
                  • Recommended
                  Rich O. #24 was awesome in assisting me with the understanding and measuring of my new registers!...
                  Rich O. #24 was awesome in assisting me with the understanding and measuring of my new registers! W/out his guidance I would have purchased the incorrect item and then had been irritated to have to go back to the store yet again for an exchange!
                  by
                  • Verified Purchase
                  • Recommended
                  great place to shop thanks
                  great place to shop thanks
                  by
                  • Verified Purchase
                  • Recommended
                  Great Store, very kind and helpful employees.
                  Great Store, very kind and helpful employees.
                  by
                  • Verified Purchase
                  • Recommended
                  Great customer service at this store..very professional.
                  Great customer service at this store..very professional.
                  by
                  • Verified Purchase
                  • Recommended
                  I like going to this store it is convenient to all my work sites
                  I like going to this store it is convenient to all my work sites
                  by
                  • Verified Purchase
                  • Recommended
                  all is good with home depot my go to store
                  all is good with home depot my go to store
                  by
                  • Verified Purchase
                  • Recommended
                  Patricia was helpful and attentive to my needs; she also offered helpful advice. Definitely will...
                  Patricia was helpful and attentive to my needs; she also offered helpful advice. Definitely will shop again!
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 410 reviews

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