#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(302)838-4406

Rental Center

(302)838-4410

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2000 Peoples Plaza

Newark, DE 19702

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 571 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (571)
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Showing 1-30 of 571 reviews
Great Store
This customer chose to rate the product and not provide text.
by
    • Recommended
    New refrigerator
    Very happy with my purchase ! I had already done the research so it was just a matter of placing the order. Andy Thomas was very helpful from the beginning of the order to making sure I received my delivery window. He was very through making sure I had all the contact information I needed if I ran into any problems along the way. The delivery was very smooth and professional.
    by
      • Recommended
      VERY DISSAPOINTED
      I tried to purchase a rototiller online for curbside pick-up. Because there was limited stock, the website said to contact the store for availability or order online for delivery in get it in over 2 weeks. I called the store & verified they had it and purchased it. I noticed that the price didn't seem right & questioned the cashier, but he ignored me, so I figured I would go home & check the website & call the store. I called the store & was told in no uncertain terms that the prices online are not the in-store prices & I should have said something then. I need to return it, and repurchase it for FREE delivery -they would even help me take it out of the truck. The price difference is over $80. The customer service for this purchase was extremely poor. The attitude of the associates was disappointing.
      by
        Clean, well staffed, organized shelves, trained staff , Excellent attitude.
        This customer chose to rate the product and not provide text.
        by
          • Recommended
          Great Product
          This was the best purchase ever.
          by
            • Recommended
            Great store and customer service
            I was looking for some screws for a wood working project and one of the guys there helped me out big time and took the time to show me the different wood cutting tools. He was very patient and helped me pick the right stuff.
            by
              • Recommended
              Item advertised, but never in stock at any HD LOCATIONS!
              Ryobi 40v snow shovel kit is never in stock and I have put numerous inquiries to be notified with no response in 2 years!
              by
                Christmas tree purchase
                Went to buy a Christmas tree and the employee were super nice and helpful. Once we picked a tree they helped wrap and take it to my car and loaded in the back. Very impressed with the young workers.
                by
                  • Recommended
                  Great customer service
                  The gentlemen in the paint department recommended the perfect paint type for our house
                  by
                    • Recommended
                    Military Discount
                    Home Depot does not offer Military Discounts unless you have their app, most of us older Veterans do not want or use apps, this is just their way of leading veterans on. I have other places I can shop and be honored for my service
                    by
                      Smooth transaction and intact delivery
                      Very friendly staff, helped me with my order, assembly and free deluvery. Awesome experience.
                      by
                        • Recommended
                        Great items and prices
                        Items in the store are readily available and prices are alsays reasonable.
                        by
                          • Recommended
                          Poured delivery service.
                          Had to pay more for a delivery item that was already set up at the time of purchase then call to say that the item was lost Then found. They could not be delivered on time because it could not find the right vehicle to deliver it in which cost me more money to have it delivered from what the original cost was.
                          by
                            Very Helpful
                            I needed help to order a shelf that was not on the shelves. Cathy and Shawna helped me through the whole process to make sure it got ordered. They were very kind and helpful!
                            by
                              • Recommended
                              Incomplete Washer delivery
                              I ordered an anti-vibration pad. The delivery person did not bring it. We called Home Depot twice. This item has yet to be delivered. Disappointed with the delivery and post-delivery support.
                              by
                                Worse online ordering serve
                                They kept pushing back online order deliveries several days. Communication on deliveries was horrible. When you try to speak to store manager they deflect to online order.
                                by
                                  Good shopping experience
                                  Employees are so helpful. It will go all out to get your answers if they don’t have it.
                                  by
                                    • Recommended
                                    When items are damaged, Home Depot needs to lower the price of these items
                                    I bought 10 bags of sand and each bag had a hole in it so instead of 50 pounds per bag. I was lucky if I had 30 pounds when I got home.
                                    by
                                      Great product / Poor Management
                                      The Glasgow store sold me the sale price. The Middletown store refused my purchase.
                                      by
                                        • Recommended
                                        Needs met
                                        I was very happy to have my needs met with the help of a associate name Austin he went above and beyond to help me out made my experience good
                                        by
                                          • Recommended
                                          SAM D. At customer service went above and beyond.
                                          It took over 40 minutes and being sent to lumber then to fans then the electrical then to flooring then back to fans then to customer service then to the back of the store then the front to find my product. I spoke to 4 employees and Sam D was the one who solved my issue. The manager he called didn’t help us and he got me a cart, apologized, helped me check out, and loaded my item into my car. He was perfect. It shouldn’t take 5 people to come up with the idea “go check the front of the store for window fans”
                                          by
                                            • Recommended
                                            Needed a commercial door
                                            This store was the only place close to me that had them in stock
                                            by
                                              • Recommended
                                              Amazing Customer Service
                                              Friendly and knowledgeable, every time I visit this store, I am impressed. Always my go-to
                                              by
                                                • Recommended
                                                Excellent customer service
                                                Faissal Mahasneh was the associate who assisted me at New Castle, DE store, he was polite, professional and respectful. He assisted me with a window blind and customized it because the size I needed was unavailable. One on my best experiences at Home Depot
                                                by
                                                  • Recommended
                                                  Great Service by Sanjia and very helpful.
                                                  They delivered some wrong items at the job site but Sanjia was so good at solving the matter and helping me through the process.
                                                  by
                                                    • Recommended
                                                    Horrible customer
                                                    bought construction items online subsequently they were damaged, but didn’t see it until after I unwrapped them used what I could and return. The rest was all butt straight out accused of damaging myself, horrible store, and never shop there again.
                                                    by
                                                      Review HD
                                                      I’ve been shopping st this store since it opened. Great people and selections.
                                                      by
                                                        • Recommended
                                                        Professional Respectful Worker
                                                        Big Ups to Jahid who helped me and was friendly and very helpful. Have a lovely day!
                                                        by
                                                          • Recommended
                                                          Inconsistent stock
                                                          Second time in a row I've been forced to go to another HD for items needed
                                                          by
                                                            • Recommended
                                                            Kitchen Planning
                                                            I highly recommend Sheila Ramos, the kitchen designer at the Glasgow store. She was friendly and knowledgeable and a pleasure to work with.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 571 reviews

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                                                              Mon-Tue: 6:00am - 9:00pm

                                                              Wed: 6:00am - 5:00pm

                                                              Thu: Closed

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                                                              Sun: 7:00am - 8:00pm