Reviews for Glasgow #1603

Very happy with my purchase ! I had already done the research so it was just a matter of placing the order. Andy Thomas was very helpful from the beginning of the order to making sure I received my delivery window. He was very through making sure I had all the contact information I needed if I ran into any problems along the way. The delivery was very smooth and professional.

I tried to purchase a rototiller online for curbside pick-up. Because there was limited stock, the website said to contact the store for availability or order online for delivery in get it in over 2 weeks. I called the store & verified they had it and purchased it. I noticed that the price didn't seem right & questioned the cashier, but he ignored me, so I figured I would go home & check the website & call the store. I called the store & was told in no uncertain terms that the prices online are not the in-store prices & I should have said something then. I need to return it, and repurchase it for FREE delivery -they would even help me take it out of the truck. The price difference is over $80. The customer service for this purchase was extremely poor. The attitude of the associates was disappointing.

This was the best purchase ever.

I was looking for some screws for a wood working project and one of the guys there helped me out big time and took the time to show me the different wood cutting tools. He was very patient and helped me pick the right stuff.

Ryobi 40v snow shovel kit is never in stock and I have put numerous inquiries to be notified with no response in 2 years!

Went to buy a Christmas tree and the employee were super nice and helpful. Once we picked a tree they helped wrap and take it to my car and loaded in the back. Very impressed with the young workers.

The gentlemen in the paint department recommended the perfect paint type for our house

Home Depot does not offer Military Discounts unless you have their app, most of us older Veterans do not want or use apps, this is just their way of leading veterans on. I have other places I can shop and be honored for my service

Very friendly staff, helped me with my order, assembly and free deluvery. Awesome experience.

Items in the store are readily available and prices are alsays reasonable.

Had to pay more for a delivery item that was already set up at the time of purchase then call to say that the item was lost Then found. They could not be delivered on time because it could not find the right vehicle to deliver it in which cost me more money to have it delivered from what the original cost was.

I needed help to order a shelf that was not on the shelves. Cathy and Shawna helped me through the whole process to make sure it got ordered. They were very kind and helpful!

I ordered an anti-vibration pad. The delivery person did not bring it. We called Home Depot twice. This item has yet to be delivered. Disappointed with the delivery and post-delivery support.

They kept pushing back online order deliveries several days. Communication on deliveries was horrible. When you try to speak to store manager they deflect to online order.

Employees are so helpful. It will go all out to get your answers if they don’t have it.

I bought 10 bags of sand and each bag had a hole in it so instead of 50 pounds per bag. I was lucky if I had 30 pounds when I got home.

The Glasgow store sold me the sale price. The Middletown store refused my purchase.

I was very happy to have my needs met with the help of a associate name Austin he went above and beyond to help me out made my experience good

It took over 40 minutes and being sent to lumber then to fans then the electrical then to flooring then back to fans then to customer service then to the back of the store then the front to find my product. I spoke to 4 employees and Sam D was the one who solved my issue. The manager he called didn’t help us and he got me a cart, apologized, helped me check out, and loaded my item into my car. He was perfect. It shouldn’t take 5 people to come up with the idea “go check the front of the store for window fans”

This store was the only place close to me that had them in stock

Friendly and knowledgeable, every time I visit this store, I am impressed. Always my go-to

Faissal Mahasneh was the associate who assisted me at New Castle, DE store, he was polite, professional and respectful. He assisted me with a window blind and customized it because the size I needed was unavailable. One on my best experiences at Home Depot

They delivered some wrong items at the job site but Sanjia was so good at solving the matter and helping me through the process.

bought construction items online subsequently they were damaged, but didn’t see it until after I unwrapped them used what I could and return. The rest was all butt straight out accused of damaging myself, horrible store, and never shop there again.

I’ve been shopping st this store since it opened. Great people and selections.

Big Ups to Jahid who helped me and was friendly and very helpful. Have a lovely day!

Second time in a row I've been forced to go to another HD for items needed

I highly recommend Sheila Ramos, the kitchen designer at the Glasgow store. She was friendly and knowledgeable and a pleasure to work with.