#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(302)838-4406

Tool & Truck Rental

(302)838-4410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2000 Peoples Plaza

Newark, DE 19702

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 531 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (531)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 531 reviews
Outstanding Customer Service at Glasgow Store #1603
On 7/2/23 I brought my circular saw into the Glasgow Store #1603, Tool Rental Dept. I was having a problem getting my new blade that I just bought to properly tighten. Larry and Dumas figured out what the problem and I was on my way. Thank you both! Your knowledge and willingness to help was greatly appreciated. Well done, gentlemen!
by
    • Recommended
    Trina!
    I got amazing customer service from Trina at the Pro Desk!
    by
      • Recommended
      Great customer service!
      Overall great shopping experience overly helpful and friendly workers, even interacted with my doggie!
      by
        • Recommended
        Help loading
        My husband ordered 3 boxes of flooring that I came up pick up. The boxes were heavy so I asked for help. After waiting a total of 15 minutes and going back in to ask for help again I finally gave up and ask a stranger to help me load the 3 boxes. The help I needed never came from this store.
        by
          Great Service
          I bought a garden cart and two employees were so extremely helpful measuring my car and making sure it would fit. They ended up taking it out of the box and I would not thought of doing that, so nice!!!
          by
            • Recommended
            Exemplarily People
            Ray at Home Depot is the answer man. I shop at Home Depot because I know I'm getting the right tool and materials to complete a project successfully. I very much appreciate having Ray available to provide those guidance tips - better than Google, or Youtube! Thank you!
            by
              • Recommended
              Excellent customer service
              Came in today and all my needs were attended to by staff
              by
                • Recommended
                Customer Service
                I had many things to shop for tonight. Every employee who helped me pretty much went above and beyond. The paint lady help me clean up paint that I spilled. The guy in the flooring department helped me find stuff in the landscaping department, and the checkout lady was extremely helpful as well in checking out Sarah V at the self check out assisted me as my SKU number was not scanning. And told me about the survey. Kudos to all of you there. Thank you so much for making shopping there a joy and pleasure.
                by
                  • Recommended
                  Zero turn John Deere mower
                  I have not been able to give this mower a test under combat load, but I own other similar mowers, which is what prompted me to buy this one.
                  by
                    • Recommended
                    Appliance purchase
                    Andrew in appliances was very knowledgeable and took his time - ended up buying LG kitchen packages for 2 homes.....deliveries also went very well. A very positive experience
                    by
                      • Recommended
                      Always friendly staff
                      Eveytime I go to this store there is always someone available to help.
                      by
                        • Recommended
                        LOVE LOVE HOMEDEPOT !!
                        I had the best experience at Homedepot yesterday thanks to Mrs. Lynn, she is a super Associate and has great ideas for painting. God Bless you honey you made my day and year :) Seriously!!
                        by
                          • Recommended
                          Outstanding Customer Service
                          Steve and the folks at this Homedepot standout because they are visible in the store and genuinely willing to assist!
                          by
                            • Recommended
                            Consistently great service
                            The Glasgow Home Depot, of all the Home Depot in the region, consistently has the most professional, courteous and conscientious associates and managers. I have not once encountered a problem that was met with resistance or could not be fixed to my satisfaction. THIS is my Favorite toy store!
                            by
                              • Recommended
                              I love this store
                              Awesome shopping experience
                              by
                                • Recommended
                                Above & Beyond
                                Our cashier Barbara B was outstanding with her customer service skills!
                                by
                                  • Recommended
                                  Terrible embarrassing Situation
                                  Employees need better training
                                  by
                                    Bought refrigerator and electric stove
                                    Delivery and set up were on time. The staff was very courteous and efficient.
                                    by
                                      • Recommended
                                      Usually gets the job done!
                                      Overall, this location usually has what I need easily assessable. Sometimes the shelves cooked be stocked and organized a little better.
                                      by
                                        Neat and clean store
                                        This store is always very neat, clean and organized!
                                        by
                                          • Recommended
                                          Good employees/bad refund policy
                                          Had a 6 yr, warrantee water heater go bad in 4 yrs. purchased new one before retuning old one and could only get store credit instead of putting refund on my card!
                                          by
                                            • Recommended
                                            Worst Customer Experience Manager ever!
                                            Instead of making a good paying customers feel comfortable and welcome, it was quite the opposite experience at the Peoples Plaza store. The regular staff were quite polite and helpful though.
                                            by
                                              Shopping experience at Home Depot
                                              During my shopping experience on 06/17/22 I experienced an extremely rude MOD working in the tile section, a very helpful MOD that handled a Special Order issue, and a rude female associate in the paint department. Picking up a Special Order was handled well by Donna one of the MODs on duty and Faissal the Customer Service Associate.
                                              by
                                                Rude Staff
                                                Staff was not helpful (retrieving item from upper shelf). Staff was extremely rude. Another gentleman stated it is this way all the time at this location.
                                                by
                                                  Quality
                                                  Good Prices, product I was looking for.
                                                  by
                                                    • Recommended
                                                    I bought a zero turn and trailer for
                                                    by
                                                      • Recommended
                                                      Excellent service and great job
                                                      I purchased pelican gray flooring for my home, it is really nice and valuable touch with smooth.
                                                      by
                                                        • Recommended
                                                        Great staff and store
                                                        The customer service is second to none. If you get the pleasure of having Deb help you, especially for us ladies, you will be very very happy
                                                        by
                                                          • Recommended
                                                          Thankful
                                                          After having a previous issue with a lawn mower that didn't start once I arrived home, I was incredibly please that manager Sherrie was accommodating and went above and beyond for customer satisfaction. Due to this store not being relatively close to my residence, it was a difficult process to return to retrieve another mower due to inventory availability.
                                                          by
                                                            Helpful
                                                            MB went out of her way to guide us through a possible paint project and make helpful suggestions. Very pleasant throughout the whole process!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 531 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1000 Suburban Drive

                                                              Newark, DE 19711

                                                              4.95 mi

                                                              Tool & Truck Rental

                                                              (302)731-3408

                                                              Pro Service Desk

                                                              (302)731-3402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              1301 New Churchmans Rd

                                                              Newark, DE 19713

                                                              8.47 mi

                                                              Tool & Truck Rental

                                                              Pro Service Desk

                                                              (302)369-7400

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              138 Sunset Blvd

                                                              New Castle, DE 19720

                                                              9.46 mi

                                                              Tool & Truck Rental

                                                              (302)395-7410

                                                              Pro Service Desk

                                                              (302)395-7404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm