Reviews for Goleta #6623

I attempted to return some items from a very large commercial job completion and asked for a gift card . I have made several successful returns in the past 2-3 weeks after a 5 year long job but was denied for some reason today . Rafael laughed after I had made a comment that now I have to reload all the returns back in my truck . He said Awe you have to put it all back in your truck and laughed . Very Poor Customer Service by RAFAEL and would not recommend his lack of customer service skills and lack thereof. I’ve shopped here for 25 years and never had an idiot like this speak to me like he did Terrible Rep

I own a large property w. two homes, an equipment house and a laundry house. I am grateful for the Goleta Home Depot which is not too far away, and upon my arrival, I quickly find what I need. If I need assistance of any kind, someone is always there to help!

I asked for help from about five employees that night. They were all kind and helpful. It was refreshing to see they were willing to help and knew what they were talking about.

I bought what I think will do out of the choices. No one offered to explain features of any of them. When I checked out, a nice young man helped me. I said I would need help getting it loaded in my car. He said "fine." Then disappeared, guess it was lunch break. Finally one of the other clerks (female) offered to help me and between the two of us we got it loaded into my car.

This store is the WORST! and its been this way for years. No staff, dirty, poorly stocked. It's literally like there is no manager present at this store. I only shop here when necessary, but with no local competition it's often the only option if I need something that day.

We suddenly found ourselves in need of a new washing machine. After intensive research, we found the brand we needed. I called around to four different locations and even thought about purchasing our new washer online. But the representative at Home Depot was such a NICE GUY, answering all of my questions. I applied for the Home Depot credit card and got an extra $100 off my purchase. It's great that Home Dept is so competitively priced. And I love it that Home Depot hires such great and helpful personnel.

Missing parts on a washer

It was perfect. Easily installed

I needed five separate items. I asked a female employee and BAM she told me the isle numbers and bin numbers with lightning speed. The women ROCK at Goleta Home Depot!!!

I've always had positive experiences with Goleta HD employees. Always friendly, always knowledgeable, always helpful. Especially in the garden area.