#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(770)233-3402

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1435 Highway 16 W

Griffin, GA 30223

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 429 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (429)
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Showing 1-30 of 429 reviews
I HAVE BEEN COMING IN THIS STORE FOR A LONG TIME. MY FAVORITE PLACE IS THE GARDEN CENTER. THE PEO...
I HAVE BEEN COMING IN THIS STORE FOR A LONG TIME. MY FAVORITE PLACE IS THE GARDEN CENTER. THE PEOPLE KNOW WHAT THEY ARE TALKING ABOUT.
by
  • Verified Purchase
  • Recommended
Employees in lawn and garden were extremely helpful with my purchase of mulch. They loaded it in ...
Employees in lawn and garden were extremely helpful with my purchase of mulch. They loaded it in my trunk after lining it with plastic. Thank you!!
by
  • Verified Purchase
  • Recommended
Customer service
Latonya Head and Arlene King both did their best to make sure I was able to take advantage of the Milwaukee sale. Thank you so very much!
by
    • Recommended
    Christopher in lumber is a rock star!!!!! He is an awesome young man and far exceeds in customer ...
    Christopher in lumber is a rock star!!!!! He is an awesome young man and far exceeds in customer service...
    by
    • Verified Purchase
    • Recommended
    Employees are rude and not eager to assist customers in locating merchandise. Do not EXPECT any e...
    Employees are rude and not eager to assist customers in locating merchandise. Do not EXPECT any employee assistance.
    by
    • Verified Purchase
    5 Star
    This store was organized and clean with very knowledgable employees. Woukd highly recommend for all your home improvement items.
    by
      • Recommended
      Outstanding
      Use this store all the time.. always friendly..Always helpful. Wouldn't go anywhere else !!!
      by
        • Recommended
        Kevin and Adam run a great store, I work for a general contractor and am in this store five days ...
        Kevin and Adam run a great store, I work for a general contractor and am in this store five days a week.
        by
        • Verified Purchase
        • Recommended
        I enjoy shopping at this Home Depot, and shop there very often. Employees are always available, k...
        I enjoy shopping at this Home Depot, and shop there very often. Employees are always available, know the products, and provide assistance in a friendly way. If I need heavy bags of garden soil, or conditioner, they are immediately helpful by finding and loading them for me. If I need lumber for a project, they find it, cut it and load it for me. The paint department has great employees, too. The prices are fair, and this store often has bargains. Great store!
        by
        • Verified Purchase
        • Recommended
        Improvements are being made in getting help on the floor. It's obvious attention is being given ...
        Improvements are being made in getting help on the floor. It's obvious attention is being given to having more staff for assistance. Keep up the good work!
        by
        • Verified Purchase
        • Recommended
        The Griffin store is a very well run and organized facility who's employees really care about the...
        The Griffin store is a very well run and organized facility who's employees really care about the customers. However, with my most recent visit I was greatly disappointed to see and hear a store employee speaking with two other employees using profane language with no regard to the possible offensive character such words may have upon store customers. For some this kind of experience could cause some to never come back to that store or maybe any Home Depot facility.
        by
        • Verified Purchase
        • Recommended
        Wonderful, wonderful , I was so happy to be helped at a Home Depot
        Wonderful, wonderful , I was so happy to be helped at a Home Depot
        by
        • Verified Purchase
        • Recommended
        The associates were extremely friendly and helpful.
        The associates were extremely friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        This is not a large Home Depot, so selection may be limited. Store is clean and employees helpful...
        This is not a large Home Depot, so selection may be limited. Store is clean and employees helpful and friendly. Customer Service desk is quick and very friendly.
        by
        • Verified Purchase
        • Recommended
        Home Depot Pro Desk
        Awesome service, even when the line is backing up and the phones are ringing !! Thanks
        by
          • Recommended
          Employees were very helpful and courtious
          Employees were very helpful and courtious
          by
          • Verified Purchase
          • Recommended
          Cashier Elizabeth was very friendly and helpful
          Cashier Elizabeth was very friendly and helpful
          by
          • Verified Purchase
          • Recommended
          Anytime we go into the Griffin Home Depot in Griffin, we are greeted by Ms Banks. She always has ...
          Anytime we go into the Griffin Home Depot in Griffin, we are greeted by Ms Banks. She always has a smile and offers to help us. We feel like she is an asset to Home Depot. Even though some of the employees speak it seems like they are directed to do so. Ms Banks actually means it.
          by
          • Verified Purchase
          • Recommended
          This is a very friendly store to shop at and I am in every day just about but I do miss the happy...
          This is a very friendly store to shop at and I am in every day just about but I do miss the happy friendly face of mahgony that always greeted you as you walked through the door and always made you feel important. If the store doesn't have they will get it for you or find to meet your every need
          by
          • Verified Purchase
          • Recommended
          I have had issues with your computer system saying you have XX number of an item in the store and...
          I have had issues with your computer system saying you have XX number of an item in the store and then staff not being able to find them. System has also said there were items in another store and upon going to that store the staff could not find the item. Returns have never been a pleasant event with HD. For a while it looked like this matter was getting better but my recent attempt was unpleasant.
          by
          • Verified Purchase
          • Recommended
          I was asked if I needed assistance as soon as I walked in the door, and was helped and taken righ...
          I was asked if I needed assistance as soon as I walked in the door, and was helped and taken right over to the area I needed to be in! The workers are all very kind and helpful.
          by
          • Verified Purchase
          • Recommended
          I have visited several home depot store all over the south and by far this is the friendliest sto...
          I have visited several home depot store all over the south and by far this is the friendliest store. I am in there everyday and the employees make this store. They are helpful and courteous and always have a smile even when they are tired and have had a long day. They go the extra mile if they are out of anything and get it to you asap. Mahogony, Stephanie, Crystal and others in this store just make it a good experience
          by
          • Verified Purchase
          • Recommended
          Love this store
          They go to extreme to help me and they always got what I need
          by
            • Recommended
            This store far exceeded all experiences I had encountered at previous Home Depot stores. I live c...
            This store far exceeded all experiences I had encountered at previous Home Depot stores. I live closer to Peachtree City and Newnan, but it was well worth the stop at Griffin store. If you are looking for Great customer service, LOOK no further. This location is calling out to YOU! Check it out you will not be disappointed!
            by
            • Verified Purchase
            • Recommended
            Very well-managed and staffed with friendly, knowledgeable associates.
            Very well-managed and staffed with friendly, knowledgeable associates.
            by
            • Verified Purchase
            • Recommended
            I have been using this store since it opened. I have, in a lot of years now, had only one negativ...
            I have been using this store since it opened. I have, in a lot of years now, had only one negative experience with an assistant. This person had been good before, and without my complaining has been nothing but nice and helpful since. They had to have been having a bad day. I have never not been offered help with finding things, advice on how to do something including a lot of thinking outside of the box help. I can honestly say that I have many friends I have made on the staff of this store. It is great to have people who make it obvious they are glad to see you for more reasons that you are planning on spending money in their place. Friends was a show - these people actually mean the friendliness and could offer half the help and still be ahead of many of the other store in the area. Instead they seem to try to do better each time.
            by
            • Verified Purchase
            • Recommended
            Superb customer service!
            From browsing to buying I experienced great customer service through out the store. However, Ms. Vinson extended the extra mile with patient, smiles and knowledge and sealed the deal twice in one day. I applaud HOME DEPOT in Griffin Georgia for each employee that attributed to my GREAT experience TODAY! THANK you all! Sincerely, SP
            by
              • Recommended
              Good stock of materials that were needd
              Good stock of materials that were needd
              by
              • Verified Purchase
              • Recommended
              Great experience
              The associate Tom is willing to help me every time I come to the store.
              by
              • Verified Purchase
              • Recommended
              Pleasant shopping experience
              The sales associates were able to locate what I needed and were nice and professional. Was able to get what I needed and get out in a timely manner. The item was delivered exactly when they told me it would be.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 429 reviews

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