#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(201)336-3002

Rental Center

(201)336-3008

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
Closed

Curbside:
09:00am - 6:00pm

Location

450 Hackensack Ave

Hackensack, NJ 07601

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 581 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (581)
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Showing 1-30 of 581 reviews
Had an extraordinary experience in the garden department. Cashier Daniel looked up an item I coul...
Had an extraordinary experience in the garden department. Cashier Daniel looked up an item I could not find after calling before coming and being told they had it. Ends up they stock 50:1 fuel in a different location than 40:1 fuel; whodathunk? He told me exactly where to find it and his help was terrific and saved me another hour running around Paramus at 5:30 on a Saturday at this time of the year!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Once again Deborah Bell was great.
Once again Deborah Bell was great.
by
  • Verified Purchase
  • Recommended
No cell phones during my visit. Everyone was extremely helpful and was working very hard
No cell phones during my visit. Everyone was extremely helpful and was working very hard
by
  • Verified Purchase
  • Recommended
The store is average, however an employee in this Home Depot is the best. Her Name is Jazmin Ogan...
The store is average, however an employee in this Home Depot is the best. Her Name is Jazmin Ogando. She made our visit wonderful. I will not forget her and I am from out of town. She is a 5star. She needs to train the staffs at all home-depot's because they never want to stop to help. I have only met one other employee of home-depot who is eager to help a customer and that was in PA , Ridley park store. The key is whatever you are doing at work you always try to help a customer who is in your store, make sure they are taken care of. That's what Jazmin did for me.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great products (when available), great prices, and excellent service when you find an employee to...
Great products (when available), great prices, and excellent service when you find an employee to ask questions,
by
  • Verified Purchase
  • Recommended
Great service minded employees
Great service minded employees
by
  • Verified Purchase
  • Recommended
Excellent service by employees
Excellent service by employees
by
  • Verified Purchase
  • Recommended
nice and thankyou
nice and thankyou
by
  • Verified Purchase
  • Recommended
VERY NEAT AND CLEAN ENVIREMENT! ALSO EMPLOYEES ARE AWSOME AND FRIENDLY! ALL ITEMS ARE VERY NICEL...
VERY NEAT AND CLEAN ENVIREMENT! ALSO EMPLOYEES ARE AWSOME AND FRIENDLY! ALL ITEMS ARE VERY NICELY DISPLAY, VERY EASY TO FIND AND THEY HAVE EVERYTHING WHAT I AM LOOKING FOR!!!!! I WILL BE SHOPPING IN THIS STORE ONLY!
by
  • Verified Purchase
  • Recommended
*store is nicer and organize people are friendly and very polite .
*store is nicer and organize people are friendly and very polite .
by
  • Verified Purchase
  • Recommended
GREAT CASHIERS THAT GO OUT OF THEIR WAY TO HELP A CUSTOMER OUT. THANK YOU NYGERA:)
GREAT CASHIERS THAT GO OUT OF THEIR WAY TO HELP A CUSTOMER OUT. THANK YOU NYGERA:)
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Customer service department was extremely bad with helping customers. Other than that I think the...
Customer service department was extremely bad with helping customers. Other than that I think the store is an excellent store to do shopping at times.
by
  • Verified Purchase
  • Recommended
I would recommend this store to anyone. The customer service is great. And Digna always goes abov...
I would recommend this store to anyone. The customer service is great. And Digna always goes above and beyond when I visit the store. Excellent!
by
  • Verified Purchase
  • Recommended
This is a really great store if you're in the construction business and needs supplies for your c...
This is a really great store if you're in the construction business and needs supplies for your contracting work. Check out the cashier Digna who is very helpful and needs is so patient no matter how picky you are.
by
  • Verified Purchase
  • Recommended
Very easy to get in and out of this location. Always stocked with my products
Very easy to get in and out of this location. Always stocked with my products
by
  • Verified Purchase
  • Recommended
I visit this store because is the closest to my home, but customer service at this location needs...
I visit this store because is the closest to my home, but customer service at this location needs a lot of improvement. Employees pass you by and turn their head to the other side hoping you won't ask them any questions or ask for help. And when/if you find someone to help you, most of the time there is an attitude, as if they don't want to be bother. I would recommend some serious customer service training for employees at this location.
by
  • Verified Purchase
1 found this review helpful
Must Home Depot store are very professional and know what they are doing but one store that i fee...
Must Home Depot store are very professional and know what they are doing but one store that i feel good buying is at store 0983 in Hackensack, The customer service is good and the people there know what they're doing especially Shiquela and the gentoment at plumbing. They know there stuff.
by
  • Verified Purchase
  • Recommended
still needs a lot of improvement in customer service , especially scheduling the job for customer.
still needs a lot of improvement in customer service , especially scheduling the job for customer.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I love this store but the Cashier named VALERIE is really rude!!!
I love this store but the Cashier named VALERIE is really rude!!!
by
  • Verified Purchase
  • Recommended
The garden area located outside of the store has mice problems. The section where they keep grass...
The garden area located outside of the store has mice problems. The section where they keep grass. In overall,the whole area needs some cleaning for sure. Very busy store needs to look more sufficient and welcoming.
by
  • Verified Purchase
1 found this review helpful
The store always some one help me.
The store always some one help me.
by
  • Verified Purchase
  • Recommended
Easy to find products, associate are very friendly and helpful, store is clean and good.
Easy to find products, associate are very friendly and helpful, store is clean and good.
by
  • Verified Purchase
  • Recommended
There is best products here and great customer services. All of the employees are helpful and nic...
There is best products here and great customer services. All of the employees are helpful and nice especially Cashier Digna.
by
  • Verified Purchase
  • Recommended
Excellent sales help. Efficient and helpful Store is organized and neat
Excellent sales help. Efficient and helpful Store is organized and neat
by
  • Verified Purchase
  • Recommended
The associates were all friendly if you can find one. Double check your receipts as the computer...
The associates were all friendly if you can find one. Double check your receipts as the computer price does not always equal the sale price even if the associate brings the yellow sale card with the product number on it & enters it on the computer.
by
  • Verified Purchase
Very pleasant helpful staff
Very pleasant helpful staff
by
  • Verified Purchase
  • Recommended
Most knowledgeable and courteous employees.
Most knowledgeable and courteous employees.
by
  • Verified Purchase
  • Recommended
I am happy to find what I am looking for every time I visited this store.
I am happy to find what I am looking for every time I visited this store.
by
  • Verified Purchase
Most of employees are very helpful and cordial.
Most of employees are very helpful and cordial.
by
  • Verified Purchase
Customer service is a problem in this store. No one is around to help and no one comes when pag...
Customer service is a problem in this store. No one is around to help and no one comes when paged. Waited almost a half hour for assistance with a wall outlet for my pool.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 581 reviews

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