#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(219)554-3402

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1624 E 165th Street

Hammond, IN 46320

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 437 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (437)
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Showing 1-30 of 437 reviews
Great Pro Desk
Bertha and Lisa are the all stars at the pro desk! Very helpful and knowledgeable, in all things pro.
by
    • Recommended
    Great!!!
    I went this store for a few things doing a bathroom renovation and I had a great sales persons name Dixie. The customer service is exceptional. Great..
    by
      • Recommended
      The Hammond Home Depot -- Happy, Helpful Employees
      Employees greeted me IN THE AISLES. They smiled. They made EYE CONTACT. I thought I was in a movie. It is SO MUCH nicer than the Home Depot in Schererville. I had no idea folks in Hammond were so NICE! (C[> Those employees, who are kind & helpful AND knowledgeable, make my shopping experience a PLEASURE! I am often stressed out because of a job I have to do when I go there. But the expertise AND sense of humor of your employees charm & disarm me! And get me to the right product & out the door!
      by
        • Recommended
        BUYING A WASHER
        ASK FOR MANNY IF YOU SHOULD NEED ANY APPLINANCES VERY KNOWLEDGEABLE AND HE WILL GIVE YOU THE BEST SERVICE YOU COULD ASK FOR.
        by
          • Recommended
          Great customer service
          Attica epitomizes what we used to know as customer service.
          by
            • Recommended
            Customer service staff is great
            I go to this store because of the way I am treated by customer service desk and a few department heads.
            by
              • Recommended
              Great associates!
              Went for washer and dryer and received excellent customer service from Dixie and walked away satisfied and with a great deal!
              by
                • Recommended
                Merry Christmas
                Your employees were so helpful with my Christmas dilemma. Cold winter day & still went out of their way to help me!!! They helped me fashion a small tree for the cemetery into a pipe so I could put it in the ground for Christmas. God Bless! Thank you Cheryl, Duke, Joe, & Vida!!! Merry Christmas!!!
                by
                  • Recommended
                  Great Employees
                  They directed me to where i needed to go and do about certain things for my kitchen counter top.
                  by
                    • Recommended
                    Lumber Department
                    I did not catch the guys name, I was there 10/16 around 2. He was blocking aisles so they could use the forklift, he stopped so I could get the items I needed and he was very nice. Bobbi the cashier was kind and helpful and even helped me look up an item because it had no tag. Very nice employees.
                    by
                      • Recommended
                      Still Great, hasn't changed over the years.
                      I've been going to the Hammond Home Depot since it opened years ago. They've always maintained a good standard and have some of the best and nicest employees. The hotdog stand is also a plus.
                      by
                        • Recommended
                        Extraordinary Customer Service
                        Cordell D. made my day today as I shopped! I needed help finding something, walked up to him while he was busy working in a isle & he turned around greeted me with a huge welcoming & engaging smile on his face. He stopped what he was doing & not led the way to the product I was looking offering feedback along the way on the product & gave me recommendations on another product that I ended up purchasing as well! Cordell D. was patient , nice, kind & engaging & he knew the store well! When I got to the cash wrap I commented to Ari who was also amazing, telling her about my great experience with Cordell. Ari spoke of how popular Cordell D. is with customers who always speak to her about how helpful he is!! I told her I was going tell her exactly what she said of him because she also spoke of how incredibly kind & helpful he is in her opinion & interaction with him as a co-worker & of all the positive feedback he gets & he never knew till today! Kudos for hiring people like Ari & Cordell D. people don’t care unless they know that you care!
                        by
                          • Recommended
                          Carpet Nightmare!!!
                          I was completely misguided by the carpeting department! First off, they lost my carpet sample and then made it very difficult for me being 6 hours away from the residence! They then disclosed that I had to do an asbestos test after I purchased! They knew I was 6 hours away and never disclosed this before my purchase! When I drove all the way up to test, the rep misguided me and said I could find the test in the store, which was completely false!! I finally canceled even though I was charged a 15% restocking fee! I would rather eat the cost then have to deal with these dishonest people!!! We're going with Empire!!
                          by
                            Hammond Store has awesome Customer Service!!!
                            I came to Hammond store in a big hurry trying to get the pest control refills that I needed before my workday started. I could not find them. I went to check out where Rosa very kindly looked up the item and called her associate to help me. Then Ray quickly sprang into action searching the aisles, doing his best to find the refills I came for. It took a while but Ray found the items for me. In my opinion Rosa and Ray have absolutely awesome customer service! I will be back my experience was great!
                            by
                              • Recommended
                              Awesome
                              This is a great location, very well stocked, neat, clean & the employees are knowledgeable, friendly and professional.
                              by
                                • Recommended
                                Great people and place
                                This customer chose to rate the product and not provide text.
                                by
                                  • Recommended
                                  Horrible service. Went away disappointed and ashamed.
                                  Horrible experience checking out and requesting veterans discount. Cashier Bobbie, must have been having a bad day cause she dressed me down in front of other customers. Kinda belittling.
                                  by
                                    Great customer service
                                    Yadira greeted us with a smile and made every effort to help us find what we needed, including calling other stores. She was extremely helpful!!
                                    by
                                      • Recommended
                                      Great employees
                                      I’m glad I made my purchase at the Hammond Home Depot.
                                      by
                                        • Recommended
                                        Awesome store
                                        I love shopping at this store,I go further to this store,for complete service
                                        by
                                          • Recommended
                                          Great service and staff
                                          Always find what I’m looking for.
                                          by
                                            • Recommended
                                            Reasonable prices
                                            I two things the mircoban sanitizing spray and Lysol spray and it works
                                            by
                                              • Recommended
                                              Great place to shop
                                              Self-check out is awesome, I luv the variety of floor and content selection.
                                              by
                                                • Recommended
                                                Excellent customer service!
                                                Cashier Cynthia demonstrated friendly, outgoing checkout experience. A+
                                                by
                                                  • Recommended
                                                  Helpful cashier
                                                  Denise was extremely helpful when I needed help checking out.
                                                  by
                                                    • Recommended
                                                    My husband and I went to Home Depot for dry wall and Jadlyn and Erin did a great job on costumer ...
                                                    My husband and I went to Home Depot for dry wall and Jadlyn and Erin did a great job on costumer service. Keep up the great work!
                                                    by
                                                    • Verified Purchase
                                                    Poor customer service
                                                    Poor customer service
                                                    by
                                                    • Verified Purchase
                                                    Great Products And Customer Service
                                                    Great Products And Customer Service
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Best employees of any Home Depot I've ever been to.
                                                    Best employees of any Home Depot I've ever been to.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Joann is a really nice cashier in the garden department.
                                                    Joann is a really nice cashier in the garden department.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Showing 1-30 of 437 reviews

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