#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(301)853-1004

Rental Center

(301)853-1010

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3301 E West Hwy

Hyattsville, MD 20782

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Customer Store Reviews

  • 4.6 out of 470 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (470)
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Showing 1-30 of 470 reviews
New home purchased
I love this place. I know I will be able to get everything I need to make my new home really my home from paint, curtain rod hooks, fence, cleaning products, blinds and more.
by
    • Recommended
    Pleasant Teamwork Is The Star
    Two sets of employees worked as a team to assist me with an issue I brought to the store. First, Kelvin, Nahomi (male), and Jay attempted to help me dislodge an attachment stuck in my drill. Though unsuccessful, these three were pleasant and determined. I soo appreciate their help and the laughs in the midst of their attempts to help me. While in another part of the store, Clarence and Mario asked me if I needed help. After showing them my issue, they dislodged the bit in seconds! Cause for a group hug. THANK YOU! Great teamwork!
    by
      • Recommended
      Employees suck
      Nobody wants to help the customer asked 3 different guys for help all same reply ill call somebody but proceed to stand around haha hee hooo..would not help
      by
        Great quality products
        I bought this metal shelf pin because it is much more sturdy than the plastic shelf pins which break easily, causing the shelves to topple and break my stuff.
        by
          • Recommended
          Great experience!
          I bought this month rebars at this store. The staff advise me to buy online the quantity I need it, and I finally my dream came true. Great experience!
          by
            I don’t understand what is required here.
            I’ve purchased lots of home and garden repair equipment and supplies. Too numerous for me to care to mention,
            by
              • Recommended
              Samantha at the Pro Desk is great!!
              Samantha is very helpful to me.
              by
                • Recommended
                Excellent Choices
                I like the beautiful choices and quality of paints. I also am pleased that the store is usually stocked with products I need.
                by
                  • Recommended
                  Customer Service
                  Returned an item that I no longer needed , Mily took care of me she was polite and very helpful .
                  by
                    • Recommended
                    Garden
                    Mr. Keith and the crew in the garden section are so sweet. They help you and they are patient! Good customer service is a must in my book!
                    by
                      Great Service
                      I will make it short but as a young lady this experience at this store was above and beyond! The guys there were respectful, helfpul, and kind! I went there just for boxes and the cashier JOHNATHAN made my day! He notified me my boxes were damaged, waited while I went and grabbed more, gave me a DISCOUNT, and then proceeded to help me take them to the car! When I tell you it may sound old school but he reminded of how there are still great people in this world who treat people with kindness and care!!! Go Johnathn I wish him many blessings and nothing but greatness in his future he was truly SPECTACULAR! Go to the store if you want help and quality help!
                      by
                        • Recommended
                        Your parking lot is spooky
                        this store is similar to other local stores and my only issue is that your parking lot is so poorly lit. The area is not the greatest as far as crime is concerned so having a poorly lit parking lot is almost dangerous.
                        by
                          Helpful employees
                          Nate in Lumber was super helpful with our large lumber order. He picked everything out to make sure there were no cracks and helped us cut many pieces. Such a friendly employee.
                          by
                            Great customer service
                            I went to Home Depot in Hyattsville md to buy some materials when i check out Jonathan customer service was excellent
                            by
                              Convenient
                              Am happy on the location and the staff
                              by
                                • Recommended
                                Horrible staff some
                                Staff:( & out if everything! Hiwer one supervisor was willing to help john
                                by
                                  Assistance
                                  Fred was able to help me on my project that most employees would not. He was very knowledgeable and insightful
                                  by
                                    • Recommended
                                    Great customer service
                                    Awesome staff great products speedy check out what else can you ask for.
                                    by
                                      • Recommended
                                      Great customer service
                                      Great customer service keep it up.
                                      by
                                        • Recommended
                                        Friendly workers and fast workers
                                        I went to this Home Depot to buy some red retaining walls blocks and the service was very fast and easy everyone was loving and sweet I would highly recommend.
                                        by
                                          • Recommended
                                          The manager
                                          The store manager is FANTASTIC! and that shows in her interraction with associates and that translated to how associates interracted with customers. Unlike Mr. Rams. A total disaster. The shelves are always full and there were associates everywhere willing and ready to help. Power to the woman!!!!
                                          by
                                            • Recommended
                                            Customer service at this store is horrible
                                            The cashier refused to ring up an 8'x4' plywood that had already been cut at the store because it did not have a bar code. She wanted me to go get another one. Told her that none of the boards had bar codes. She crossed her arms, pouted and refused to call a manager. She was rude, inconsiderate & totally unfriendly.
                                            by
                                              The employees made me feel extra valuable from the moment I entered to when I left the store.
                                              I was able to get all the items I need for my remodeling project in one shopping.
                                              by
                                                • Recommended
                                                Great customer service
                                                Easy to return items and great service from Esha
                                                by
                                                  • Recommended
                                                  Always get the assistance that I need
                                                  Sometimes i go to Home Depot and I have no idea on which aisle to look for items. I aways get the assistance that I need in finding the right aisle and shelves to find my items. Really appreciate this. Other Home Depots I go to don't always have assistants to help and I have to wander around hoping to find what I need.
                                                  by
                                                    • Recommended
                                                    1 found this review helpful
                                                    Friendly service
                                                    Good customer service at the service desk
                                                    by
                                                      Great feature and service
                                                      Esha was such a good service helper
                                                      by
                                                        Great staff
                                                        Very friendly staff! Kia in checkout was so kind!
                                                        by
                                                          • Recommended
                                                          Military Discount
                                                          Thank you Naquan, Maritza, the Service Desk, Jasmine and Nelson for your Great Customer Service during my visit to get my Military Discount. Nelson thanks for coming over and talking to the customer, this will go a long way for people returning to your store.
                                                          by
                                                            • Recommended
                                                            Excellent Customer Service
                                                            Every day when I go in Home Depot around 6am there is a very nice group of people who are happy and say good morning. That makes my day have a better start. No one wants to shop first thing in the morning with grumpy employees. Kia, Cajona, Henry are all consistently pleasant. They must really love to work at this store. You can tell they are not faking being nice to customers. I shop here several times a day for my construction business and every time I get excellent customer service.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 470 reviews

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