Reviews for Industry #607

my shipping address zip code is 91745 after order is placed I noticed after leaving is 91789 so needed to go back to store refund order and place new order again cannot change address. Afternoon, I got a text from This is Home Comfort USA your preferred Home Depot heating and air conditioning provider. Thank you so much for reaching out to us, we are excited to get you on the schedule! Does today or tomorrow work best for you? I called and they are air and furnace company informed me Home Depot make mistake asked me to call hd back. Called hd store to see why home Comfort USA contact me by mistake they have no idea so I was not 100% sure if my delivery appt is set with right company so I needed to call to make sure not a good experience for $1000 dryer.

George greeted me at the door and continued to help me for an hour or more with everything I needed from paint to window screens!! He was so very polite and friendly! I will definitely be back to work with him again

The employees are courteous and efficient

Thank you for the good service and good product

Joe was exceptional with ordering! Great customer service & very, very helpful. Answered all my questions!

I go the place because near me. I just trying to search what I need to buy for my sample use. Mostly I can find in the store.

More chance to see them is in restroom

Purchased 1 gallon of paint. Whole awaiting is completion (10 minutes) my son and I walked the aisles. I heard the different Home Depot employees say the F word while taking to other employees. 12 year old son within earshot. What a low standard/ bar you all harbor on employee hiring and practices. I live in diamond bar, unfortunately the terrible Pomona Home Depot will cause me to revisit this location.

good service thank you

I went to return two items and the return desk people were rude, sarcastic and demeaning.

Not happy with lack of service. Other location employees are more helpful as well as friendly.

She did take care of my needs and her customer service skills - beyond amazing! She knows how to take care of clients!

I am a retired Banker. Now handy man in our home, major home improvements, started with our bathroom Home depot plumbing departments was a major contributor in the bathroom getting remodeled This year is the roof, thank God is almost done. Next is painting

Very friendly and able to direct to our search for what we are looking for and assist with any questions that we have

Home Depot is indispensable for the homeowner and contractor alike.

I got the notification that my order was ready very very fast and the girl who brought it out was super friendly and I had a great experience with my first pick up purchase at Home Depot

I needed a refrigerator, stove and microwave. Joe and Joanna in appliances were so helpful, answered all my questions and helped me purchase my appliances. Never felt rushed. Both Joe and Joanna were very patient with me never felt rushed. I’m so happy with my purchase. Thank you Joe and Joanna, I will recommend this store to all my family and friends

The CoI store has a good staffing model and we can get help quickly. Staff members are. knowledgeable about the item location(s) as well as use. Great tool rental area and staff.

found all items that I was looking for

Great Customer Service

The Asian girl in the paint department was very helpful. We wanted to see our existing wall color and some different shade of color to contrast with it. She found us some terrific contrasting shades. Very knowledable

Eric and Ralph are so helpful and knowledgeable, they will follow thru’ by order!

I had to put in $5000 worth of special order. Ralph make it so much easier.

It took a few minutes to finish return, cashier Lori did the good job, I feel very good because Lori have big smile to greet me.

Had the best experience there Lisa was awesome

average quality of merchandise with average price.

I have purchased an appliance at this location and the service exceeded my expectations. Thank you to Mara, who's friendly and patient for the entire transaction. She had helped me purchase the item while providing excellent customer service. Thank you Mara!

Absolutely no drama here...employees are very nice, and extremely helpful...thank you

Had purchased an item that ended up being incomplete and was helped by their customer service and they were very friendly, very nice and very helpful! This is aa great home depot!

An employee who helped me find a 50-250 ft lb torque wrench named Chris Coach was super helpful. He was kind, and personable to me and the other employees. There should be more people like him at home depot!