Reviews for Irvington #467

Carpet and tile department plus measure and installers were; professional, courteous, timely and excellent quality. I am very particular, and am well impressed.

I've avoided this store many times because of previous bad experiences. The previous manager got so he even recognized me when I'd stop there. Hopefully, today's visit is a sign that things have changed because it was as close to perfect as I can imagine. The employee greeted me with a smile when I walked in (heavy rain downpour just started). Asked if I needed a cart (I didn't), and asked if I needed any help. I told her what I was there for and she walked me right to it. I was surprised at her knowledge. Because she was so friendly and knew her products, I took advantage to ask her about other projects I have lined up. She was so well-informed about not only the project, but which products would be right for the projects. I was amazed. Her name is Denise, in case you recognize good employees. I compare this to previous experiences: can't find an employee when help needed, employees shouting obscenities in both English and foreign languages, lack of knowledge, recommending incorrect products, etc. I'M THRILLED WITH WHAT I HOPE IS A CHANGE IN THE STORE'S ATTITUDE!!! (Note: I didn't notice if the store was clean or not, so I didn't give it the top rating. If there had been any big messes or anything, I might have noticed. But there weren't.)

The customer service at this store is top notch, they are always willing to assist you throughout your entire visit.

I'm doing a kitchen remodel and you couldn't ask for a better group of people; knowledgeable, helpful, patient, friendly. I was really surprised that I could remodel my kitchen for such a low price compared to the remodeling contractors I had spoken with. Irvington store has a great staff

I have purchased a Fig tree and it was big and had figs everywhere very satisfied.

You are the best! Keep up the good work. Latwaun and Nicolina went above and beyond to help, they did a great job helping me with a difficult return and finding what I needed

The store was very clean; and, The products were easy to find. The prices were priced at a lower cost that other hardware stores. I will return to this store. The employees are very friendly.

Staff was very friendly and helpful. Honest with opinions when asked on products for my project. My visit from in store shopping shopping to check out was amazing! Check out even helped me with loading my car with my purchases. I have never had so much assistance & with a smile!

I have shopped in this store for 15 years and always find exactly what I need for my do-it-yourself home projects--especially garden and kitchen remodel. I have had excellent service from the assistants there when I have questions about quality, etc.

Always busy but does the job. I usually visit the store on Thornydale but this one does the job too!!

IT WOULD NOT HAVE BEEN AS GOOD IF IT WAS NOT FOR VINNIE

Visit this store twice in the past 2 months and both times were pleasant and was very convenient. Representatives very helpful.

Talk with Sylvia, she is wonderful, helpful and personable. Made the experience easier when selecting a paint and knowing what needed to be done.

Frank is always very helpful! and the store most often has what I want and if they don't Frank will fine a store that does have what I need.

store was easy to find our supplies, customer service was awesome thanks for the help.

The gentleman named Kenny made this the best experience I have ever had at any Home Depot.

Two things, first of all the sales associate (FIP) was so knowledgeable and helpful that it made my decsion much easier to make and secondly the product and price for this major item was high quality and reasonably priced.

I'll Be Back! I drive past the other big box improvment store by ten more minutes just to shop at Homedepot.

I live 15 miles south of this store hoping we will get a Home Depot in our area. This store is wonderful.

Always have what we need, never out or tell us to go online. Staff is very knowledgeable and helpful. Set up for professionals in field. That's great for the rest of us.

Though the cabinet was damaged we were sure we could make it work for us and got fair discount for damage.

Big Daddy toy store. Always on the look out for sale and new tools. Associates are friendly and helpful.

The store was impeccable and the staff was extremely helpful!

The assistant store manager (Thomas Roberts) went above and beyond to help us get exactly what we needed!

This store has everything well kept in its place. Easy to shop around with all its signs visible to the eye.it always has products in stock ,Its always clean and employees do help a lot the Manager is also a nice person he listens and even refers you to solutions that might even help you more in any task you are performing.

The Store is clean. the employees are always friendly and helpful. products are stocked and easy to find. I love shopping at this home Depot!

The employee was helpful, friendly and knew the job well

I like a lot of people that work in this store and I am glad the people that work there are improving. But, I like Frank in plumbing, I always called him plumber because, I was too lazy to ask his name or read his name tag even so he always was a help and did not treat me like a Jerk. So, if you have a plumbing question find Frank, GOOD MAN, THANKS FRANK

Store is cluttered & strangely organized if you can really say it is organized. Not very good assortments of tile.

The store was busy but still clean and employees were very helpful.