#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)254-4002

Rental Center

(607)254-4008

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

410 Elmira Rd Bldg 1

Ithaca, NY 14850

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 281 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (281)
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Showing 1-30 of 281 reviews
AAAAA++++++++ Customer Service thank you to Karena and the rest of the staff, for helping me get ...
AAAAA++++++++ Customer Service thank you to Karena and the rest of the staff, for helping me get the vanity I wanted. While my local HD didn't have it and couldn't find someone to help me. You girls ROCK.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
The folks at the Ithaca Home Depot have always been helpful and willing to stop what they are doi...
The folks at the Ithaca Home Depot have always been helpful and willing to stop what they are doing to find what we need.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
employees are always friendly and helpful and the store generally has what I need.
employees are always friendly and helpful and the store generally has what I need.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great customer service today! From getting wood cut to size. To getting the right tools and mat...
Great customer service today! From getting wood cut to size. To getting the right tools and materials to get the project I was working on complete. Very impressed with the customer service and their desire to help.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great Experience
The staff were helpful and accommodating and thanks to them, I came home with a better shop vac than what I came in with!
by
    • Recommended
    1 found this review helpful
    I am a retired Building Commissioner and often shop at area hardware stores . I have found that o...
    I am a retired Building Commissioner and often shop at area hardware stores . I have found that our local Home Depot store has better prices in general and staff in general that seem to be more helpful than most . This is not to say that every single person in the store is great . The store seems to have what I am always looking for . The Customer Service desk is generally very helpful . Yesterday during a visit I was helped by Felicia W. in Customer Service and she was one of the most helpful and kindest employees I have met in any store , anywhere . She seemed to be happy and seemed to like her job . I was very impressed .
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Friendly, courteous, employees even late on a Sunday night.
    Friendly, courteous, employees even late on a Sunday night.
    by
    • Verified Purchase
    • Recommended
    I and my husband with summer lake property in the area found this is a really great store to shop...
    I and my husband with summer lake property in the area found this is a really great store to shop in, and had a very pleasant and memorable experience. All staff were great , very friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    I greatly appreciate the store giving a military discount to widows of Veterans.
    I greatly appreciate the store giving a military discount to widows of Veterans.
    by
    • Verified Purchase
    • Recommended
    been there since day one. love it.
    been there since day one. love it.
    by
    • Verified Purchase
    • Recommended
    GREAT STORE
    GREAT STORE
    by
    • Verified Purchase
    • Recommended
    General store review
    The store is easy to maneuver a cart around to purchase several things. Isles are not plugged to get to an item.
    by
    • DIY
    • Verified Purchase
    • Recommended
    They had what I wanted
    I shopped online first and Home Depot was the only store that had what I was looking for. The store was fairly busy with pro contractors I was able to find what I needed with the help of the associates and was soon on my way.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Garden
    It was a pleasure having someone there to go over different kind of plants with You (Rama)
    by
      • Recommended
      Great
      Employees are very happy to help in finding the items that I went there for. Also not using "high pressure sales pitch" to sell product. Willing to aid in getting heavy items in my vehicles when needed. I would recommend Home Depot to others as I have always been pleased with purchases made. They carry brands that are of high quality.
      by
      • Verified Purchase
      • Recommended
      Great Service!
      This store is the store to go to if you want good quality products and need assistance finding anything or just some general How to do it information. Also I have never been inside that store where I had to wait in long lines to get checked out. Which in a women's busy life is a plus.
      by
      • Verified Purchase
      • Recommended
      Kindness and friendliness
      Every time I come in I see a big smile and kindnesses from the cashier Rama. She really like what she is doing
      by
        • Recommended
        Cashier friendliness
        Rama cashier was very nice and respectful. Thank you
        by
          • Recommended
          Home depot
          Great store and great people. Good of items. Love this store
          by
            • Recommended
            Another good visit
            Working on my new to me house and not willing to pay for contractors. So the Home Depot is my go to place. Only thing I could find was the flooring that I needed.
            by
            • DIY
            • Verified Purchase
            • Recommended
            great cashier
            Rama was very helpful and friendly. It was easy to find what I was looking for
            by
            • Verified Purchase
            Nice Clean place to shop
            I have shopped here many times. I like that you can always find someone to help you if you need it. If you are in a hurry there are always plenty of registers that are open and I like the self serve registers. No waiting in line is always a plus in my book. Everyone is very helpful and seem upbeat.
            by
            • Verified Purchase
            • Recommended
            great customer service!
            Staff helped me find what i needed helped me load it in my car and was friendly and happy throughout my shopping experience.
            by
            • Pro
            • Verified Purchase
            • Recommended
            great store experience
            every one in this store is VERY helpful, and go out of their way to assist me with my projects and questions
            by
            • DIY
            • Verified Purchase
            • Recommended
            excellent service
            the woman who greeted me was more than helpful about ,e having no room to fit my merchandise in my car
            by
            • Verified Purchase
            • Recommended
            Great Customer Service
            I was happy with the help I received from Jay Krohn in lumber.
            by
            • DIY
            • Verified Purchase
            • Recommended
            The staff is the best!
            The moment you enter the store you are greeted with a smile and a staff member asking you if you need any assistance. Every staff member that I have been in contact with has been extremely friendly and knowledgeable. Every department throughout the store have staff members that I have worked with and found them to be extremely professional with my needs and questions. The staff at the pro desk are the best to work with compared to any other! I highly recommend the Ithaca Home Depot!
            by
            • Verified Purchase
            • Recommended
            shopping experience
            I always shopping at Homedepot. When I need assistance the associates are very willing to assist, or make sure that there is someone can assist me. There are times when I have to search for someone to assist me, but only seems when I need assistance when I don't see someone nearby.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Love this store - they are friendly and helpful!!!
            all employees I have encountered are friendly - willing to assist you find what you need - offer suggestions - make shopping there easy !
            by
            • DIY
            • Verified Purchase
            • Recommended
            Worth the extra mile
            ... because they'll go the extra mile with you. Their goal isn't the sale, it's your best interest, your project, and the community it serves. For the Ithaca Home Depot, great customer service isn't a catch-phrase, it's their character.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 281 reviews

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