#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(731)660-3408

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1120 Vann Dr

Jackson, TN 38305

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 481 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (481)
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Showing 1-30 of 481 reviews
I had a great shopping experience
Love the associate's really understanding my need and helping me with the item.
by
  • Verified Purchase
  • Recommended
Great store to shop !
Great store friendly and helpful employees ! Got help with paint products I needed. Paint dept. very helpful.
by
    • Recommended
    Friendly customer service
    I appreciate when you can take time out and ask a customer how they are doing. Makes you feel important.
    by
      • Recommended
      Well laid out
      Store is well laid out and help is always close by if needed.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Great Experience Purchasing Dryer
      great store,service and help! the associates were very helpful and cooperative.
      by
        • Recommended
        Great Store Experience
        Last year we had a bad experience with a purchasing a defective lawn mower. It was handled very well by John Maness. We were so impressed with the way things were handled that any time we are in the store and have questions we seek his advice or for him to point us in the right direction. He has always went above and beyond to provide great customer service and I'm always impressed at his product knowledge. We will continue to make purchases from Home Depot, especially those large home related purchases !
        by
          • Recommended
          GREAT STORE EXPERIENCE
          I always find what I need at this store. If I need help it is always there. The staff has been very helpful.
          by
            • Recommended
            This is a great store to shop at.
            The store was very clean and I enjoy shopping there to get great deals and just to go looking around for new things and ideas.
            by
              • Recommended
              Great customer service
              Everything was easy to find and the associate helped us load the purchases and was very nice.
              by
              • DIY
              • Recommended
              consistent
              Store was clean, associates were nice and helpful just never seemed to be close to where the items I was looking for were located. I come to this store quite often and it is always consistent which is a good thing. I will shop here again.
              by
              • DIY
              • Recommended
              My experience at Home Depot has always been been great.
              I really haven't really needed much help in my visits to Home Depot, but when I have it's readily available. The employees have always been very courteous helpful and helpfully.
              by
                • Recommended
                GREAT STORE EXPERIENCE!
                EVERYONE WAS VERY HELPFUL AND NICE. THE CASHIER WAS HAPPY AND FRIENDLY. THINGS WERE IN PLACES THAT YOU WOULD EXPECT AND WERE EASY TO FIND.
                by
                • DIY
                • Recommended
                Good Store and a Very Kind Customer Service
                the employee at the paint department was very kind and helpful and also he told us about the rebates on memorial day savings
                by
                • Pro
                • Recommended
                write a review
                I went in got what I needed got help and got out when I needed too. thanks
                by
                • DIY
                • Recommended
                Great experience
                Outside in the garden center the employees were very helpful. There could have been a better variety of plants.
                by
                  Excellent associates
                  The cashier was very knowledgeable and helpful. She was also very friendly
                  by
                  • DIY
                  • Recommended
                  Associate
                  I was in the garden center earlier this week and wanted flowers for my front porch. After searching I could not find what I wanted so the associate working outside had some carts and he went over and above to help me find exactly what I wanted and did but it was not the color I wanted. He assured me more would be coming in later in the week so I waited and went back today. I was amazed that he remembered me and he took me straight to what I wanted and the color was perfect just what I wanted. He was happy and so were we. He carried them to the register for us and I am so sorry I did not get his name because he deserves to be praised for such a caring attitude. I always look other places for my flowers but Home Depot is the place I always get them. I receive a lot of compliments on them every summer and I tell everyone where to go and they are amazed!
                  by
                  • Pro
                  • Recommended
                  Great Store with Helpful Employees
                  The store was very clean and the products were easy to find. The store associate was very helpful in assisting with the lumber I purchased to build my deck. Very great place to shop.
                  by
                  • DIY
                  • Recommended
                  A Great Shopping Experience
                  I Love the different products they have to fit my needs.
                  by
                  • Verified Purchase
                  • Recommended
                  this is my go to store
                  I always shop at this Home Depot. There is another big box hardware store in our area and I refuse to shop there. The associates are the best at our Home Depot!
                  by
                  • Pro
                  • Recommended
                  Fantastic customer service
                  We were very impressed with the availability of mowers in the store but even more impressed with the great service we were given in the process. Both the guys helping us were very knowledgable, friendly, and great listeners. They took the time to find out what exactly we needed rather than simply trying to sell us something. They discussed the pros and cons of a number of mowers and helped us decide which one to purchase. After arriving home and using the machine, it provided exactly what was promised. Their recommendation was invaluable. We will shop this Home Depot exclusively because of the great customer service we experienced.
                  by
                  • DIY
                  • Recommended
                  The Home Depot on Vann Drive
                  I often frequent this store because it is convenient, 99% of the time has what I need, and the employees are professional and helpful. The employees are knowledgeable about the store and obviously want the patrons to be happy because they usually go out of the way to make the customers' shopping experience be a good one. It is simply more pleasurable to shop in a big box store where the employees and cordial and the prices reasonable.
                  by
                    • Recommended
                    Great store experience
                    The employees were very helpful and acted like they enjoyed serving you.
                    by
                    • DIY
                    • Recommended
                    Rude person at checkout
                    Normally I have a very good experience at this store but today was the exception. I waited several minutes to checkout three items and when it was my turn, the girl told me the register was closed and walked off. I couldn't believe how rude she was.
                    by
                      Seems like very experienced people working there also very friendly.
                      the store was very welcoming isles clean good selection
                      by
                      • DIY
                      • Recommended
                      Shopping Experience
                      I love the prices and products available. .......,
                      by
                      • Verified Purchase
                      • Recommended
                      Great Store, Great Employees
                      The store is well organized, items are easy to find, garden department is so nice. Love Home Depot.
                      by
                      • Pro
                      • Recommended
                      great experience
                      Garrett done excellent and stayed with me the whole time I was impressed
                      by
                      • DIY
                      • Recommended
                      Best Store in Jackson, Have to say better than Lowes, I go there for lots of things.
                      I went to the flower center, Breia was very helpful, really nice and friendly, help me find the plants I wanted. Also bought flooring at Home Depot, they were very helpful and nice. Will be purchasing new cabinets in the future and they will be bought from Home Depot.
                      by
                      • Pro
                      • Recommended
                      Good store
                      Store was clean but could have used some help, before I found what I needed.
                      by
                      • DIY
                      • Recommended
                      Showing 1-30 of 481 reviews

                      Nearby Stores

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                      110 Holly Grove Road

                      Covington, TN 38019

                      46.35 mi

                      Tool & Truck Rental

                      Pro Service Desk

                      (901)313-5402

                      Mon-Sat: 7:00am - 9:00pm

                      Sun: 8:00am - 8:00pm