#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(517)817-2713

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1400 N Wisner Rd

Jackson, MI 49202

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Customer Store Reviews

  • 4.8 out of 560 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (560)
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Showing 1-30 of 560 reviews
Good experience
Great place to shop for Tools and more, very clean and well organized.
by
  • Recommended
Shopping with ease
Sales person at checkout very friendly went out of her way to make sure all my needs were met.
by
    • Recommended
    Very Courteous employees
    All items were exactly where the apt said they would be , made it easy to find everything .Sales associate walked up and answered all my questions
    by
    • DIY
    • Recommended
    great store experience.
    Very friendly and helpful staff, answered all my questions and prices for the product I brought were very reasonable.
    by
    • DIY
    • Recommended
    I used to be a Lowes guy but Home Depot blows Lowes away
    Home Depot"s staff is available and helpful. I like it way better than Lowes now.
    by
      • Recommended
      no stress shopping
      Everyone helpful in store & on line to help with our experience at home depot... Was the last place we looked.. Should of been the first!.. Lots of inventory to choose from and prices we great! Almost everything in stock!
      by
        • Recommended
        Helpful
        So grateful for abundance of helpful sales associates at Home Depot.
        by
          • Recommended
          Friendly Staff!
          Everyone is very friendly and helpful! The paint department is top-notch!
          by
          • DIY
          • Recommended
          Great Store!
          Really enjoyed my shopping experience, the friendly atmosphere combined with all the products available as advertised online. Also saved money over the other local stores!!
          by
            • Recommended
            Awesome
            I was surprised of how helpful the sales team was and very knowledgeable. Then sales rep in appliances led to right product just what we were looking for in our price range.
            by
              • Recommended
              Great Store Experience
              Walked right in and was able to find what I needed. The only downfall was I just wish you had more of a variety. But the other stores were sold out of garage salamander heaters so this could have just as well been the case here. We were still very satisfied with the one we found.
              by
              • DIY
              • Recommended
              Quick
              We were asked if we needed help to find anything, we said we were looking around and would let them know when we were ready for assistance. No one repeatedly bothered us and let us look until we were ready. Big thumbs up with us!
              by
                • Recommended
                Awesome customer service
                I love this store. We always get the best customer service in a timely manner! Very reasonally priced and they have an amazing selection
                by
                  • Recommended
                  1 found this review helpful
                  Love it!
                  I love to visit this store. They have everything I need and it is easy to find. The store is very organized and the staff is very friendly and helpful.
                  by
                    • Recommended
                    1 found this review helpful
                    Nice environment
                    Very great people were very friendly and the building looked very clean
                    by
                      • Recommended
                      The associate was very helpful in helping me pick out the correct paint.
                      Very happy with the associate in the paint dept. From the time I first walked in the employees would say hi and asked if they could help me.
                      by
                        • Recommended
                        Easy shopping
                        Store was well organized and have a very helpful staff.
                        by
                        • DIY
                        • Recommended
                        Clean store, very friendly, helpful and knowledgeable associates!
                        Always plenty of associates to assist us or ask if we need help. Great place to shop. Clean store, nice atmosphere.
                        by
                        • DIY
                        • Recommended
                        DIY tile bathroom shower
                        I was very happy with the service I received from Cathy at the ceramic tile desk. The associate was available right away and was very helpful, showing me the materials I need and how to install them, for a leak proof bathroom shower project. The material was not in the store, but Cathy ordered them and had them sent to my home, at no shipping costs. I thought it was very nice of Cathy to volunteer to help me when I start the project, by phone or by coming into the store with questions.
                        by
                        • DIY
                        • Recommended
                        RIGHT PLACE RIGHT PEOPLE
                        Service desk was first rate in resolving my issue.
                        by
                          • Recommended
                          1 found this review helpful
                          Helpful staff
                          I'm a female senior citizen (73yrs old) and do some home repairs periodically myself. The staff are always helpful and go out of their way to show me the correct way to accomplish a task (installing a new mailbox) and on this occasion gave me, gratis, the small piece of wood needed to complete the installation. I really enjoy shopping in Home Depot.
                          by
                          • DIY
                          • Recommended
                          A+A+A+A+A+ EXPERIENCE!!!!
                          I had an exceptional experience at the Jackson Home Depot on Wisner Road. I interacted with three separate associates and each one was outstanding. One saw that I had a cart with three empty 5-gal water bottles, and immediately found out I wanted three full bottles, passed the information to another associate who fetched the bottles. A nearby cashier immediately began ringing up my transaction. By the time I was finishied, the first associate had my bottles ready and headed for the door without my asking, and loaded them in my car. I don't think I was there five minutes! I love this store, and the people I interacted with were exceptionally cheery. What a great experience!!
                          by
                            • Recommended
                            1 found this review helpful
                            Awesome store!! Keep up the great work.
                            Store was nice associates where readily available and helpful. Would recommend Home Depot to anyone. Thanks again
                            by
                            • DIY
                            • Recommended
                            everything is easy to find good pricing and durable
                            went in the store for some heat shrink tubing to fix the wiring on my car there was plenty in stock all the associates greeted me asking if i needed any assistance even though i go there a few times a week/month nd memorized the layout of the store.
                            by
                            • DIY
                            • Recommended
                            when i called for a water heater, gave up and bought it somewhere else
                            I called for water heater and installation, was given a price and told to call a 800 number, which I did and got some company who was not to friendly and gave me a outrageous price way over what the store salesman told me. I told the guy that and he said he would send someone out to look at it and quote me a price and was extremely rude. A woman called and said the plumber was on his way and told me the name of an outside company. He never arrived, instead some man drove up in a rent a truck with no I.D. and told me he was a sub for his friend who was the plumber and had no I.D to show.. I hesitated to let him in, but finally did he took one look at my water heater never touched it and told me the same outrageous price the other man at the 800 number did..I told him NO THANKS I got a price from Sears at a much lower price and he did not believe me so I showed him the quote. He called his branch and left. I called the store to talk to the manager of plumbing at Home depot to complaint and he said he could do nothing about it. SO I just hung up and hired someone else.
                            by
                              i love home depot!!!!
                              i always seem to buy more then what i came for, great prices!!!!
                              by
                              • Pro
                              • Recommended
                              Great experience
                              Clean, organized, friendly helpful staff great prices,,good location
                              by
                              • DIY
                              • Recommended
                              GOOD LOCATION, GREAT STAFF. HAVE MOST EVERTHING I NEED FOR HOME PROJECTS AND REPAIR.
                              Great store, have most everything i need for home improvement projects and repairs. Staff friendly and product knowledgeable. Menards has wider variety of products and lower prices but lower quality also?
                              by
                              • DIY
                              • Recommended
                              Very caring and knowledgable
                              Very knowledgable and helpful. The management are. Exceptional. I am very pleased and will continue coming for all my home needs
                              by
                              • DIY
                              • Recommended
                              Pleasant experience by myself
                              I normally shop with my boyfriend. During this trip, I went on my own and was able to find what I was looking for with ease. The associates were very helpful.
                              by
                              • DIY
                              • Recommended
                              Showing 1-30 of 560 reviews

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