#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(815)577-2404

Rental Center

(815)577-2410

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3001 Plainfield Rd

Joliet, IL 60435

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 505 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (505)
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Showing 1-30 of 505 reviews
MY EXERIENCE WAS AWESOME
MY EXERIENCE WAS AWESOME
by
  • Verified Purchase
  • Recommended
Appliance purchase
Helpful employee and the best price. Went to Menards and HH Gregg before buying at Home Depot. This is my third home purchase from Home Depot and have been happy with all.
by
    • Recommended
    I enjoy the people and service I get at this store each and every time I shop there. Store is wel...
    I enjoy the people and service I get at this store each and every time I shop there. Store is well keeped. Clean and orderly
    by
    • Verified Purchase
    • Recommended
    This store is very clean. The associates were very helpful and friendly, the cashier Denise was...
    This store is very clean. The associates were very helpful and friendly, the cashier Denise was very nice to check out with. This store has customer service down pat something that is very hard to find.
    by
    • Verified Purchase
    • Recommended
    The employees in the flooring department that I worked with were very helpful.
    The employees in the flooring department that I worked with were very helpful.
    by
    • Verified Purchase
    • Recommended
    The employees are very knowledgeable and helpful.
    The employees are very knowledgeable and helpful.
    by
    • Verified Purchase
    • Recommended
    I wanted a piece of plywood but needed it cut to my specifications. Upon calling the store I spo...
    I wanted a piece of plywood but needed it cut to my specifications. Upon calling the store I spoke with Larry from the lumber dept. He told me they were able to cut plywood and when I got to the store, he was very helpful in suggesting what I needed and he cut it to the dimensions I wanted. Larry was very helpful.
    by
    • Verified Purchase
    • Recommended
    Customer
    The store was very professional in all areas when I went into the store I was greeted with personnel and personnel staff help me find what I was looking for I was in and out of the store within seconds the service is very good at this store and the store was very clean and well kept up in everyone at the store was very helpful and very nice
    by
      • Recommended
      Your employee, James Cagle, very helpful.
      Your employee, James Cagle, very helpful.
      by
      • Verified Purchase
      • Recommended
      store and employees are very nice. just a mention the microwave display area needs to have sign...
      store and employees are very nice. just a mention the microwave display area needs to have signs with microwave wattages and features listed all that was there was price you had to go to another area to find out info off the box display pricing tags should have info
      by
      • Verified Purchase
      • Recommended
      Just wanted to thank you #1962 for the pleasant experience I received at your return desk. Specia...
      Just wanted to thank you #1962 for the pleasant experience I received at your return desk. Special thanks to Janet and Barbie for being so helpful.
      by
      • Verified Purchase
      • Recommended
      The Joliet, IL Home Depot employees are always so helpful and friendly. They always make my shop...
      The Joliet, IL Home Depot employees are always so helpful and friendly. They always make my shopping experience easy and pleasant.
      by
      • Verified Purchase
      • Recommended
      Great assistance
      The employees are very helpful and knowledgeable in their areas. Was in need of making a material list and Susan cunning from the pro desk was very helpful in assisting me, will definitely be coming here again for future jobs.
      by
        • Recommended
        Very friendly and helpful employees.
        Very friendly and helpful employees.
        by
        • Verified Purchase
        • Recommended
        The employees go above and beyond to make any project easier
        The employees go above and beyond to make any project easier
        by
        • Verified Purchase
        • Recommended
        By far the best Home Depot I have been to! The customer service there is top notch! The help I re...
        By far the best Home Depot I have been to! The customer service there is top notch! The help I received from Jennifer in Paint and Larry in Lumber exceeded my expectations! There is a study done that a person who had a good experience at a facility will tell ten other people....trust me, I will tell more than ten people about this specific Depot!
        by
        • Verified Purchase
        • Recommended
        Floor employee makes the day
        I had store employee Scott move through several departments and helped me with my list. Made shopping easy and efficient. He was knowledgeable and friendly and recommended things you would end up having to make a return trip for.
        by
          • Recommended
          This was my first trip to this store because I had a project to complete in the area. I do not ex...
          This was my first trip to this store because I had a project to complete in the area. I do not expect to return to this store as my project was completed with the items that were purchased today at this Home Depot Store.
          by
          • Verified Purchase
          • Recommended
          Friendly staff, very clean.
          Friendly staff, very clean.
          by
          • Verified Purchase
          • Recommended
          We like Home Depot because there is always an associate near by to help find what we are looking ...
          We like Home Depot because there is always an associate near by to help find what we are looking for.
          by
          • Verified Purchase
          • Recommended
          Excellent
          Friendly employees,good quality of the product, low prices...
          by
            • Recommended
            Jim Cagle was very helpful completing my (4) piece kitchen appliance order. Fast and accurate se...
            Jim Cagle was very helpful completing my (4) piece kitchen appliance order. Fast and accurate service.
            by
            • Verified Purchase
            • Recommended
            Dissatified
            The workers just don't seem to care. For example, I was treated unfriendly and without respect by a particular worker. When I asked the worker to call a manager she just ignored me so I had to asked another worker to call the manager and she did. However, the manager was too busy to speak with me. I was very disappointed.
            by
            • Verified Purchase
            Very Helpful Staff
            The appliance was purchased and installed within 3 days and old appliance was taken away with no problems... Love the New Washer
            by
            • Verified Purchase
            • Recommended
            Great store experience
            The store was very clean and I found the lawnmower I was looking for and the sales person was very helpful.
            by
            • Verified Purchase
            • Recommended
            An Employee that listens
            Was not sure what I was coming into the Joliet store for. I was greeted by an employee Scott L in the isle and asked if I needed help. He escorted me across the store to the product I needed, answered my questions, told me how best to use the product for the repairs needed even a couple tips not listed in the directions. He listened and focused on me even though he was being called on his walkie talkie. Was very happy with the customer service.
            by
            • Verified Purchase
            • Recommended
            great store and great staff
            always stocked with what I need and more than helpful staff if there are any questions. Great prices and veteran discount is a big plus as well.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Great customer service!
            we purchased a new countertop and sink and new faucet. The Joliet home depot had a great price on everything we purchased. we shopped around and home depot gave us more bang for our buck. and the kitchen designer Denise Kubas was excellant. great customer service. she knew everything about countertops and the process. if your thinking about a new kitchen design, i recommend you ask for her. she also was very pleasant and very patient with us. we will be going back to this store for any future upgrades to our kitchen.
            by
            • Verified Purchase
            • Recommended
            Extra Effort
            I needed a 10 inch piece of 2' x 2" and your associate cut a piece of wood out of the scrap bin and put a sticker on it. When I checked out there was no charge for it. A nice surprise.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Best people to work with in home improvement store
            Best people I have worked with the order desk person knew exactly how to process my order
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 505 reviews

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