Joliet #1962

4.7

out of 5

97% of customers recommend this store
Rating Breakdown
5
(224)
4
(49)
3
(4)
2
(2)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
Store Details
Contact Us
Main: (815) 577-9854
Pro Desk: (815) 577-2404
Rentals: (815) 577-2410
Store Hours
  • Mon-Wed: 6:00am - 10:00pm
  • Thurs: Closed
  • Fri-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
3001 Plainfield Rd
Joliet, IL 60435
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

3.87 mi
  • 621 Brook Forest Ave
  • Shorewood, IL 60431
8.33 mi
  • 105 N Weber Rd
  • Bolingbrook, IL 60490
11.54 mi
  • 3080 Route 34
  • Oswego, IL 60543

Store Details

At The Home Depot in Joliet, IL, our goal is to make sure you have everything you need to complete your next home improvement project. It's a great time of a year to visit our store for tools and live goods including mulch, soils, and plants. You can find us across the street from the Joliet Shopping Mall, east of Interstate 55 on Route 30 (Plainfield Rd.).

We look forward to seeing you soon and thank you for making us your favorite hardware store.

Your Joliet Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Shop Turkey Fryers at The Home Depot

This holiday impress your guests with a flawless feast prepared in a turkey fryer. The Home Depot has some great deals on gas or electric turkey fryers from top brands. Fry up some fun in a stainless steel outdoor cooker with a fryer kit and battery-operated timer or choose an oil-free turkey roaster. When the holiday’s over, you can use your deep fry cooker to boil corn and lobsters, or if it has a basket, steam clams, shrimp and other shellfish. Stop by soon -- our stores will be closed Thanksgiving Day.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Save Big on Black Friday

Score some serious savings this Black Friday with our lowest prices of the year. Whether you’re stocking up on goods for your own home, shopping for holiday gifts or doing a little of both, The Home Depot is where you want to be. We’ve got great savings on appliances, holiday decor, Christmas trees, power tools, furniture, electronics, vanities, lighting, faucets and much more. So stop and shop our extended Black Friday deals this holiday season!

CUSTOMER STORE REVIEWS

4.7

out of 5

289 reviews
5
(224)
4
(49)
3
(4)
2
(2)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
97% Of Customers
Recommend This Store 184 of 190 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
This is the second time we have experienced a horrible customer service here. The first was with ...

1.0

out of 5

This is the second time we have experienced a horrible customer service here. The first was with a shed they told us we could bring in to return, and they refused to give us the refund once we brought it in. The second and last time, was this very day. We wanted a Christmas tree and asked about it. We were told it was out of stock and would not be ordered again for the store. So we asked if we were able to have the one on display, it was the only one left and without it's box and we didn't want it damaged. Since it was without a box we went to the service desk and asked if we could please speak to a manager about a possible price reduction. And this associate, Jenn, became loud and aggressive, and kept repeating 10% only, we can return the item to vendor for full credit, (as if to say they would make more money from the vendor rather than selling it to a customer!) She stated, she will not give more than 10%. It wasn't even about getting the discount at this point! Her behavior was beyond unbelievable! Worst experience! She was extremely rude, disrespectful and I felt very belittled. She even followed us through the store making rude comments and staring us down... seriously? I work in costumer service myself and I would never, ever, talk to someone like this or behave so inappropriately. I will not be coming back to this Joliet Home Depot again and will share this experience with everyone I know. Unbelievable.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Went to buy a washing machine, had to wait over an hour and a half cause the employee working in ...

1.0

out of 5

Went to buy a washing machine, had to wait over an hour and a half cause the employee working in appliances wouldn't get off his cell phone and help the customers. Several other people just walked out during this time. The staff at the customer service desk said there was nothing they could do and we would just have to wait and when I asked to speak to the manager I was told there wasn't one working. Once I managed to actually buy the thing, I was told I would be contacted a few days prior to the delivery date to confirm. Never heard anything. When I called the day before to confirm everything the lady who answered the phone just said "They will call you later" after I explained why I was calling and hung up on me. She didn't take my name or phone number or anything, so not sure how she planned to figure out who they were supposed to call back.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Great staff!! James Cagle is appliance department is wonderful! Thank you~being a great you!!

5.0

out of 5

Great staff!! James Cagle is appliance department is wonderful! Thank you~being a great you!!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
I will shop there again. Associates are very helpful.

5.0

out of 5

I will shop there again. Associates are very helpful.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Must see Jim in appliances when making new purchases— - #10 on customer service and knowledge!! A...

5.0

out of 5

Must see Jim in appliances when making new purchases— - #10 on customer service and knowledge!! A+++++++++++++++

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Store employees are very friendly and knowledgeable

5.0

out of 5

Store employees are very friendly and knowledgeable

Was this helpful?
  • helpful0
  • unhelpful0
  • report
love this store always clean and nice

5.0

out of 5

love this store always clean and nice

Was this helpful?
  • helpful0
  • unhelpful0
  • report
all employees are very friendly

5.0

out of 5

all employees are very friendly

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top

Popular Categories