#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(541)880-2402

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6451 S 6th St

Klamath Falls, OR 97603

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 422 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (422)
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Showing 1-30 of 422 reviews
Found product but could not find an employee to give me information I wnted.
On our most recent trip we easily found what we were looking for.
by
    • Recommended
    Great helper
    Debra at the klamath falls store is always so helpful and great to me. She makes sure I have everything I need and makes sure I had the best experience. Thanks Debra
    by
      • Recommended
      Thank you Sierra
      Put Sierra in charge of training customer service employees
      by
        • Recommended
        The employees are great! Need a few more "floaters"
        I have always enjoyed excellent service and help when I visit this store. With the exception of one employee in the paint department, EVERY employee I've encountered has been friendly and helpful, even giving me additional information about any project I'm working on.
        by
          • Recommended
          The Joy of a team that cares
          Art same my shopping experience over a year ago while shopping for laminate flooring. There were 2 employees that has such a bad attitude that II was done with Home Depot. Art was stocking in the flooring department and went the extra mile to help me choose the flooring for me. Now I am putting carpet in my bedrooms and painting those rooms. Kristie and Mark have made me realize that Home Depot is the store for all my home improvement dreams. Next it's a new shower kit and Home Depot is my go to place!
          by
            Great experience at Home Depot, Klamath Falls
            The assistants are above and beyond my expectations: courteous, professional, willingness to help, useful, and more.
            by
              Awesome Home Depot Klamath Falls
              We have recently relocated to Klamath Falls. We have shopped at many Home Depot stores over the years. The Klamath Falls crew are outstanding, always ready to help. They could use a few more loaders but other than that they are rocking it
              by
                • Recommended
                Worst service
                Normally love home depot but this store 4019, Was the worst service I've ever had, Was unable to find an associate in the departments I needed and when I did find an associate from a different department and asked them a question they said they didn't know about that department because it wasn't their department and they had no intention of trying to help me find the person to Help. When I did finally find someone in the department they did not know the 1st thing about that department. Going through the store you see nothing but as though she is at service desk talking amongst themselves, Associates on the cells floor talking and on their personal phones. Management walking around but not doing anything. They have a lot of product that is not needed and product that you need empty.
                by
                  Excellent customer support
                  This is absolutely one of the best Home Depot stores we have ever been in. There are plenty of employees and all are available to answer questions and help you find the parts and items you’re looking for. They are all knowledgeable and friendly. The store is super clean, and the general atmosphere is friendly and welcoming. The items that we’re looking for are usually always in stock. Prices are excellent and we enjoy the military discount.
                  by
                    • Recommended
                    The Best
                    Love everything I get at this Home Depot.
                    by
                      Be Kind
                      Dont let a box store in a small town steer you away. Local people work there and some of them are the best at customer service you'll find!
                      by
                        • Recommended
                        love this store
                        Our go to store for appliances, flooring, tools...
                        by
                          • Recommended
                          Love to shop at the Klamath Falls Home Depot !!!
                          Every visit to your store we are greeted with kind words and smiles. You have plenty of personnel in every department to help us find what we need. They are always very knowledgeable and friendly. Your prices are the best in town and you give us our Military discount of 10% as well. We love shopping at the Klamath Falls Home Depot !!
                          by
                            • Recommended
                            Way better customer service around
                            Seems lately they have had way more employees on the floor to help out
                            by
                              • Recommended
                              Awesome help in the fasteners section
                              There was a dude that helped me in the fasteners (screws, nails, nuts and bolts) section who was amazing in both his knowledge of the inventory and his asking about what else I might be interested in and awareness of great deals to be had in power tools. He made it fun to be shopping there and got me to go back several times to check out the deals he told name about.
                              by
                                • Recommended
                                Bad Customer Service Gino is the lady's name
                                We've always been pleased with Home Depot's customer service but this last experience we had with a particular woman in self checkout (Gino) her behavior was unacceptable .. she treated my husband and I like we were children .. we requested the store manager but she refused to get him for us ..
                                by
                                  Knowledgeable nd friendly employees
                                  I go to hone depot in klamath falls oregon every week. You're gonna have a couple bad apples but generally speaking the folks I cone in contact with are knowledgeable and courteous which is why I keep coming back. I probably know that store better than half of their employees good selection, competitive prices etc....
                                  by
                                    • Recommended
                                    Great store
                                    I love to shopping to Home Depot when I remodel my house good price and happy.
                                    by
                                      • Recommended
                                      Paint Department
                                      If you need help in the paint department, make sure that Mariah Alexander is there to help you. The very petite, short-haired woman is NOT knowledgeable OR helpful. When Mariah stepped into the department, she was both.
                                      by
                                        Great place for the do-it-yourself people
                                        I never have any problem finding help or getting advice on how to tackle my next project. I find the employees at this Home Depot friendly, helpful and interested in figuring out answers to any problem I present them with. If they don't know they help me find out, they are good people. DJ
                                        by
                                          • Recommended
                                          great customer service
                                          This customer chose to rate the product and not provide text.
                                          by
                                            • Recommended
                                            Veterans discount
                                            Was told upon check out I needed an app on a smart phone to be able to use my Veterans discount. Don't have a smart phone and never will. Many Vietnam Veterans like myself so not use smart phones or even have one.
                                            by
                                              Everything was great
                                              clean and well stocked, friendly, professional staff. Easy check out
                                              by
                                                • Recommended
                                                Great store!
                                                Always friendly workers, has everything we need
                                                by
                                                  • Recommended
                                                  Great people
                                                  I always feel welcome, I love going to Home Depot for any repair protects at home. You don’t feel pushed by employees or unwelcome like other stores in town. Home Depot is the best store from any other.
                                                  by
                                                    • Recommended
                                                    Associate level folks are great!
                                                    The many associates in this store that really try to offer friendly customer service make up for the rotten attitudes of management.
                                                    by
                                                      Great Service
                                                      great flooring many choices
                                                      by
                                                        • Recommended
                                                        Great Employee's
                                                        Every time I shop at Klamath Falls Home depot the employee's are very cordial and helpful. Thank You for the great customer service.
                                                        by
                                                          • Recommended
                                                          Professional, efficient.
                                                          I shop at Home Depot weekly. Always a positive experience. Employees are professional and knowledgeable.
                                                          by
                                                            • Recommended
                                                            Klamath Falls Home Depot is always neat & clean when I shop there. Sales associates are always fr...
                                                            Klamath Falls Home Depot is always neat & clean when I shop there. Sales associates are always friendly & helpful. If they don't have answers to questions, they will find an associate who can help. Checkout staff are always friendly & helpful
                                                            by
                                                            • Verified Purchase
                                                            • Recommended
                                                            Showing 1-30 of 422 reviews

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