#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(808)331-3402

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 7:00pm

Curbside:
09:00am - 6:00pm

Location

73-5598 Olowalu St

Kailua Kona, HI 96740

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 450 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (450)
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Showing 1-30 of 450 reviews
Awesome new carpet cleaner for rental!
Awesome new carpet cleaner for rental!
by
  • Verified Purchase
  • Recommended
Great Store! mahalo!
Great Store! mahalo!
by
  • Verified Purchase
  • Recommended
Nice and clean and fully stocked. Easy to shop, especially early in the morning.
Nice and clean and fully stocked. Easy to shop, especially early in the morning.
by
  • Verified Purchase
  • Recommended
All the employees are friendly and helpful; especially at the Painting Department. Sage and Robi...
All the employees are friendly and helpful; especially at the Painting Department. Sage and Robin were very nice and provided their advice and expertise.
by
  • Verified Purchase
  • Recommended
IT'S ALWAYS SO PLEASANT TO GO TO HOME DEPOT. THE SALES ITEMS ARE RIGHT UPFRONT AND THE CASHIERS A...
IT'S ALWAYS SO PLEASANT TO GO TO HOME DEPOT. THE SALES ITEMS ARE RIGHT UPFRONT AND THE CASHIERS ARE SO HELPFUL EVEN THOUGH WE ARE AT THE SELF CHECK OUT, THEY STILL OFFER THEIR HELP! THANK YOU HOME DEPOT FOR YOUR FRIENDLINESS AND PROFESSIONALISM.
by
  • Verified Purchase
  • Recommended
employees that were helpful were overwhelmed,others did not know where or how to order flooring o...
employees that were helpful were overwhelmed,others did not know where or how to order flooring or blinds , no one was anywhere to be found in any dept!!! After asking for help from service desk and cashiers no one could be found, but no worries Lowes was able to fill our needs
by
  • Verified Purchase
friendly, helpful staff. had everything we needed
friendly, helpful staff. had everything we needed
by
  • Verified Purchase
  • Recommended
This Home Depot is very helpful and clean. I like shopping here. The employees are very friendly ...
This Home Depot is very helpful and clean. I like shopping here. The employees are very friendly and for the most part, VERY helpful.
by
  • Verified Purchase
  • Recommended
Good, clean store and good manager and cashier staff, but don't count on the various reps on the ...
Good, clean store and good manager and cashier staff, but don't count on the various reps on the floor to be very construction savy. Know what you want and how to use it before you shop there. Reps need to be able to admit they don't know an answer rather than give inaccurate advice.
by
  • Verified Purchase
  • Recommended
If you are looking for a fridge, we highly recommend their very helpful and kind Appliance Specia...
If you are looking for a fridge, we highly recommend their very helpful and kind Appliance Specialist-Edward Hickok. Edward helped us order the exact model fridge with our dream features all included, and was very patient with all the computer steps involved.
by
  • Verified Purchase
  • Recommended
Clean Store with Knowledgeable sales staff.
Clean Store with Knowledgeable sales staff.
by
  • Verified Purchase
  • Recommended
Great customer service when we purchased a dishwasher.
Great customer service when we purchased a dishwasher.
by
  • Verified Purchase
  • Recommended
Good shopping experience. I found the store personnel very helpful. this has not always been tr...
Good shopping experience. I found the store personnel very helpful. this has not always been true. I think they are trying to improve customer experience at the store by asking the help to be more responsive to the customers. Especially Holly, the super cashier. She saved me $50 with her help. And she was grateful for my accolades. I saw her again months later and remembered her great help and again she was quite appreciative.
by
  • Verified Purchase
  • Recommended
Associates were incredibly helpful and pleasant!
Associates were incredibly helpful and pleasant!
by
  • Verified Purchase
  • Recommended
Always a good experiance shopping at this Home Depot!!
Always a good experiance shopping at this Home Depot!!
by
  • Verified Purchase
  • Recommended
Great friendly helpful employees
Great friendly helpful employees
by
  • Verified Purchase
  • Recommended
Looking for friendly knowledgeable service with flooring? You must see Beth Reed, Flooring Specia...
Looking for friendly knowledgeable service with flooring? You must see Beth Reed, Flooring Specialist. Wow! She listens to what's important to you. If you are like me, knowing what you want, but not sure how to accomplish it, she will take the time to show you the different options and more importantly, help you make an educated decision. Mahalo Beth!
by
  • Verified Purchase
  • Recommended
the staff is always helpful and knowledgeable, even though sometimes you have to walk around to f...
the staff is always helpful and knowledgeable, even though sometimes you have to walk around to find one. I bought a ceiling fan Federigo 48" Home Decorators Collection, which is a Home Depot brand and I am totally satisfied with the quality. It runs whisper quite in all 3 speed, has a modern design, and TWO (2) LED that are both dimmable using the same remote control included. This is exceptional quality at $179.
by
  • Verified Purchase
  • Recommended
Consistently great service by friendly and helpful staff. Our preferred place to shop.
Consistently great service by friendly and helpful staff. Our preferred place to shop.
by
  • Verified Purchase
  • Recommended
Melissa in appliances provided us with amazing customer service. She was very knowledgeable and v...
Melissa in appliances provided us with amazing customer service. She was very knowledgeable and very willing to help even though she was busy at the time. It’s the second time she helped us and she is the reason I will keep coming back to this Home Depot for my appliance needs.
by
  • Verified Purchase
  • Recommended
Very clean and I really enjoy their gardening section, great quality herbs and vegetables at a gr...
Very clean and I really enjoy their gardening section, great quality herbs and vegetables at a great price!
by
  • Verified Purchase
  • Recommended
Employees are very helpful to find the things that I need...
Employees are very helpful to find the things that I need...
by
  • Verified Purchase
  • Recommended
Your all in one home shopping store where convenient installations can be part of the purchase. ...
Your all in one home shopping store where convenient installations can be part of the purchase. Most stores will give you a list of approved contractors that the customer has to call and go through the list not knowing the price of installation. I experienced that through other stores and it was not a pleasant experience. Time is money. Thanks Home Depot for saving precious time for me.
by
  • Verified Purchase
  • Recommended
Great service and well supplied.
Great service and well supplied.
by
  • Verified Purchase
  • Recommended
Happy that there are more associates around the store to ask for help if needed. Previous times ...
Happy that there are more associates around the store to ask for help if needed. Previous times no one in sight.
by
  • Verified Purchase
  • Recommended
If you need assistance, Ms. Beth Reed is your go-to person. What a very pleasant surprise she wa...
If you need assistance, Ms. Beth Reed is your go-to person. What a very pleasant surprise she was -- knowledgeable, patient, and extremely effective. She's a real find! Very competently helped me with every aspect of my flooring project experience. Made the entire process easy and painless.
by
  • Verified Purchase
  • Recommended
We have consistently had good service at the Kona store except for a couple of things - no one an...
We have consistently had good service at the Kona store except for a couple of things - no one answers the phone and not all associates have e-mail access. Recently we purchased flooring materials and needed to get in touch with the person who facilitated our purchase. They did not have access to e-mail and we could only call the department number. After being on hold on the phone for >40 minutes we finally drove to the store ( a round trip of >17 mi) in order to place our order.
by
  • Verified Purchase
  • Recommended
Great service! Friendly employees!
Great service! Friendly employees!
by
  • Verified Purchase
  • Recommended
Kona Home Depot
Home Depot has been my go to store for home projects for 14 years. I have always had a great experience. And, I love that they are a dog friendly store.
by
    Renee the kitchen designer is the best of the best! If you need kitchen design she is your girl!
    Renee the kitchen designer is the best of the best! If you need kitchen design she is your girl!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 450 reviews

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