#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(360)486-7862

Rental Center

(360)486-7868

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1450 Marvin Road Ne

Lacey, WA 98516

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 413 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (413)
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Showing 1-30 of 413 reviews
Washer & Dryer purchased
I came (my first time in this Home Depot in Lacey, WA) in to purchase a washer and dryer to be delivered after we move into our house in a couple weeks. It was all done in less than 10 minutes. I still wandered around the store (enjoying myself!) for 30 minutes after, too, just because. It was nice having such considerate folks provide prompt assistance. The store was clean and tidy and everyone was friendly and prompt, from the moment I walked-in and someone directed me to the appliances to checking-out with a couple of other products I managed to find after purchasing the W/D. Great 1st experience for the customer service DIY freak! :)
by
  • DIY
1 found this review helpful
Great service!
Employee Chris did a great job from assisting me to find what I needed soon after I walked in the door, he explained product application - and also helped to avoid Monsanto products (at my request), he also assisted me to my car with my purchases - he was polite and professional and had great things to say about working for Home Depot. Hang on to him Home Depot - he's a true asset to any company that thrives from quality employees and great customer service!
by
    • Recommended
    Appliance purchase
    It was very easy to complete our transaction. We found a great bargain.
    by
    • DIY
    • Recommended
    Great store for builders!
    The team at the Lacey Home Depot are well trained, friendly, and willing to help... The Pro Desk is stellar in their understanding that contractors cannot stand there all day. They go out of their way to assist and get you out the door to your job site!
    by
    • Pro
    • Recommended
    Friendly and helpful staff
    I needed some garden items and they were easy to find and well priced. The checkout personal were very friendly. Great location.
    by
    • DIY
    • Recommended
    The Plumbing department rocks!
    I was looking for a specific brass fitting for a garden hose to a water connection. Not only did the associate know the aisle it was in, he knew the section and where in the shelf it was located. I was impressed. He was helping another customer at the time yet came back to find me and asked if I found what I was looking for. That is customer service.
    by
    • DIY
    • Recommended
    Awesome and well organized!
    This store is very well organized and the staff very helpful and friendly. I would recommend this location for any projects you have in the future.
    by
    • Pro
    • Recommended
    it was great
    my visit to the home depot was excellent. everyone was helpful, i had no trouble finding what it was we was looking for.
    by
      • Recommended
      Outstanding Store
      The associates always provide excellent service to its customers. I use the particular store quite a bit, and they always work for the customer.
      by
      • DIY
      • Recommended
      Paint Departmen
      When I call into the paint department and Mayra is working she always has my order ready for me when I arrive..It is all ready for me to checkout and get on with jobs for the day...She is also very knowledgable of where everything is at within the store
      by
      wow! all in all great place to shop
      Great place to shop! I love the Home Depot. I feel like a kid going to ToysRus when I go to Home Depot. I love shopping there!
      by
        Great Store!
        The store was clean and products were easy to find!
        by
        • Pro
        • Recommended
        Very friendly and knowledgeable employees!
        The employee who helped me make keys was very helpful and knowledgeable. He was friendly and quick.
        by
          • Recommended
          Awesome customer service! Made shopping easier and less strenuous.
          Associates went out of their way to assist in finding replacement parts for items in my house. Courteous, friendly help when definitely needed.
          by
          • DIY
          • Recommended
          Lacey Store
          The people help every time I'm in a section glad to shop.
          by
            • Recommended
            Amazing store for any projects
            I am remodeling my kitchen and home depot was very helpful
            by
            • Recommended
            execellent store experience
            overall store was clean and very organized team work
            by
            • Recommended
            execellent store
            Easy to find products and amazing associates very 1
            by
            • Recommended
            great products
            Products were easy to find and store was very clean
            by
            • Recommended
            Input
            Prefer the home depot on fones rd better stocked for projects needed
            by
              • Recommended
              1 found this review helpful
              Associates were very helpful!
              While in the store I was looking for cable face plate and a sales associated was readily available to help.
              by
              • DIY
              • Recommended
              Great store
              I love coming to this store because the associates are always around the corner to help and the store seems more lively than many other Home Depots I have visited. The only thing I found frustrating on this trip is the belts for the lawn tractors were disorganized and I had to sort through them to find the part number and size I needed. Otherwise this Home Depot is the best one I have been to.
              by
              • DIY
              • Recommended
              Great experience
              The store was really busy over the weekend and the associates still took the time to help me with my purchase.
              by
                • Recommended
                Found help when I needed it
                When I could not find an item I was looking for, I readily found someone to help me. When he could not find the item quickly, he immediately consulted with someone instead of wandering around just guessing where to look. I appreciated that as I walk with a cane and I tire easily. After consulting with another associate, we found what I was looking for and I was on my way.
                by
                • DIY
                • Recommended
                Very helpful store clerk
                Store clerk was very helpful in ordering custom blinds for me. I am excited to get them!
                by
                • Pro
                • Recommended
                Great store!
                The store is well stocked, always helpful associates no matter the time of day. Would definitely recommend to anyone before the competition!
                by
                • DIY
                • Recommended
                Love Lacey store
                This is the main store I use and have always had helpful and kind associates.
                by
                • DIY
                • Recommended
                welcome to my happy place.
                This is where I go when I need to feel good. The associates are always very helpful the items are always great quality and the prices can't be beat. Specially with the military discount. My 2 year old and I sometimes go there just to look at stuff with out even needing to buy anything.
                by
                • DIY
                • Recommended
                courtious, knowledgable. Just as nice doing a refund
                Found out that some of your mower parts do not fit Craftsman, atleast not an old one. Employee doing refunds was just as courtious as when making purchases. Quick, painless.
                by
                • DIY
                • Recommended
                Great experience
                The associates are very knowledgeable. Excellent service.
                by
                • DIY
                • Recommended
                Showing 1-30 of 413 reviews

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