Olympia #4708

Recently I had an experience in the garden department at this Home Depot. The cashier was friendly, efficient and most helpful. I wanted to buy a plant to give to someone special as we were leaving town that morning. This cashier helped find exactly the plant that I wanted to buy and helped wrap it so it looked pretty to give as a gift. I have had only positive experiences at this store.

The employee at the service desk i don’t know her name but she was great Helped me load 25 large pieces of lumber into the truck I wanted to tip her but she refused so I want to have her recognized as an excellent employee

I had a very difficult problem that was pretty tough to solve. The entire team of Tosh, Tina, Kate, Matt, Michael, and several other folks who I did not get the name of jumped in to help solve the problem! Tosh was the one who figured it out and took extra time and care to get me the product that I needed. She was absolutely amazing and so was the rest of the team. I can’t thank her enough. It’s too bad. She is leaving Olympia and going to another store in a different part of the country. However the rest of the team was also fantastic and I will continue to shop there. Thanks, Olympia Home Depot you helped make my project exactly what I wanted! Linda H.

No removal of dirt or stains.

I went into this location to take advantage of a promotional offer Home Depot currently has - purchase a qty: [2] 4ah RIDGID Starter Battery Pack and select one free RIDGID tool. The first time I went in, I was told that the offer was online only. Okay, I showed the sales associates (yes two were telling me this) that there is an option to purchase this in store and it goes from the online price of $139.00 to $99.00. What do you get for that $99.00? I was then misled to believe that that price gets you the batteries only and not a free tool. I started to fill out the order online and then came across a Reddit post where one individual talked about this specific promo - he was able to go in ring up the battery back, ring up his free tool, all for $99.00. I ended up calling the store back and talking to the manager. She heard me out and then took the battery pack along with the tool I wanted to select and rang them up. The register rang them up just fine and all for $99.00 like the HomeDepot.com indicated. She sent me a quote so I went back to the store for the second time today. I was surprised when I was met with a second sales associate who expressed skepticism about the offer. I explained that I had just spoken to your manager and she rang up the items saying that the promotion worked. He still went on to say that we'll need to test it especially if I'm "trying to get a tool for free." I'm not "trying" anything! I'm simply trying to make a purchase that their very own website was advertising? He walked the items up to the register as per normal procedure and scanned them. He said it worked as if he expected it not to. I've been shopping at Home Depot for 30 years and have never had a bad shopping experience until today and unfortunately this one was a whopper. I was simply trying to purchase a circular saw using an ad that Home Depot itself listed. Two trips and 4 hours later I guess at least I can say that I accomplished that.

Excellent service from Cassandra and Pam.

I bought two large and heavy ceramic pots that were reasonably priced. They will add a lot to my garden.

Jacob help me always

I really like shopping at this store. Great service. Lots of product on hand. Speedy deliveries. Its close to my house and work.

We had the best help that any one could ever ask for.