Lufkin #513

The store is clean and most of the associates are very nice and helpful. Home Depot needs to give back to the communities they are in, by selling discotinued and clearanced items to us cheaper instead of throwing away perfectly good merchandice. I do not like waistful companies.

It is difficult for two people, passing each other, going down an isle because there are little boxes of merchandice blocking your way. I like the special buys and manager specials but they need to be in a central location. I love the self check outs and someone is always there to help. The store is clean and organized but the clearance items are a joke. They are not marked down enough and there needs to be more bargans in the store. That gets people coming in more frequent looking for a good deal while picking up what they need. Especially if there is a spacific clearance spot. Most of the associates will stop and ask you if you need any help but if someone is working on resetting a section that is there only focus and some act a little bothered if you ask for help.

I rarely TRY and fix things, ends up costing me more than having it done. That being said, when I do choose to attempt the imposible and need something-I find a Home Depot!!

The associated were very helpful and friendly. After I found out that they did not have what I was looking for....I shopped.

Beaumont is more in my shopping area but I will be going to Lufkin from now on. The sales associates bend over backwards to help. Very satisfied with the Lufkin store.

The primary reason for my comments is to relay my overall great feelings for your having some of the most helpful, kind, and friendly employees I have ever had the pleasure to deal with! Please take good care of them all; it’s not easy working with the public when issues arise and especially when there is an exchange of money for goods and/or services. I found a clean store, exceptional assistance from primarily two of your outstanding employees: Amber and Kacey! (REMEMBER THEM!) They were so wonderful to me and I observed both of them assisting others with a great deal of patience and understanding! Be proud of these exceptional employees!!

Quick and easy, $600 spent. Service was extremely good as compared to competitor down the road. We are remodeling home and this is where we will shop. It is their SERVICE that makes the difference.

I accidentally left some small items on my cart when I loaded my truck, and didn't notice until later. When I returned to the store and asked my cashier, Jami, if anyone had found my purchases, she remembered me and immediately began asking other employees about the items. No one had found them, so I went to replace the items. Brendan tracked me down and said he had found my items on my cart in the parking lot, and he had them for me.