#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(601)898-5566

Rental Center

(601)898-5572

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

211 Colony Way

Madison, MS 39110

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 300 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (300)
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Showing 1-30 of 300 reviews
Poor customer service and cleanliness
The past weekend the store was cluttered, aisles blocked and narrowed. Associates did not speak or greet. If they did it was basically them mumbling
by
    madison hm depot
    Always so helpful and go beyond 100% every time I have shopped at the Madison ms store. Thank you
    by
      • Recommended
      Stores great
      Bought 3 2 gallon buckets of Kilz2 primer. Turns out the "Primer" even after 2 coats didn't cover anything except the blue paint. Turns out kilz doesn't cover stains.
      by
        • Recommended
        Good store
        I made my purhase over the phone
        by
          • Recommended
          Great service!
          Everyone was very friendly and helpful. I enjoyed meeting Tara Talley, the DM.
          by
            • Recommended
            Courteous Employees
            I came in the Home Depot store in Madison Mississippi, and was greeted by more than one friendly staff member. I was asked if I needed help finding anything, and given names if I did need to ask for them. The store was neat and isles were not cluttered. When I went to checkout, the cashier was very friendly and asked whether or not I found everything I needed. I love when I visit a store and I am made to feel like I really am welcome.
            by
              • Recommended
              Great Features
              I've shop at this location numerous of time the sales person waa very helpful courteous and willing to help I'll be coming back real soon
              by
                • Recommended
                Special Person
                I was looking for a microwave and out of nowhere Mrs. Tammie showed up. She was an absolute blessing to me. Thanks for your professionalism.
                by
                  • Recommended
                  weedeater, and fuel
                  Last big purchase 269.00 eco weed eater I love it. It easy to start. I also buy pre mixed fuel it
                  by
                    • Recommended
                    Regular customer
                    I’m a regular customer at all the area HD’s
                    by
                      • Recommended
                      Dry good shopping experience
                      All employees encountered were courteous and helpful. Questions were answered and help me have a good shopping experience.
                      by
                        Sorry customer Service
                        While checking out at the Madison Mississippi Home Depot, One worker walked off and the other one stood at the computer totally ignoring us while trying to checkout. Had to find an alternate way of checking out.
                        by
                          SERVICE REVIEW
                          i have never had a bad experience in the Home Depot location in Madison. Their service is much better than their closest competitor.
                          by
                            • Recommended
                            I Love HomeDepo
                            I Love to go into the store because I can always find what I need.
                            by
                              • Recommended
                              Helpful workers in the painting department
                              I had an awesome experience with David in the painting department. He’s literally the best!!
                              by
                                • Recommended
                                Pleasant trip.
                                I don't write reviews unless the experience was horrible, awful, or excellent. This particular trip to The Home Depot store was enjoyable. The young lady, Ms. Lisa, helped me check out at the register when I was struggling. It was incredibly thoughtful. This was a great experience.
                                by
                                  • Recommended
                                  Great Store
                                  I was pleasantly surprised by the exceptional customer service I received during my recent visit to the store. It's a true testament to the fact that great service is still possible in today's world. Thank you, Lisa and William!
                                  by
                                    • Recommended
                                    Worst Home Depot EVER
                                    The place has the WORST management I have ever came across. I keep hoping they will improve but it has only gotten worse. Filthy restrooms, blocked isles, and no assistance. The icing on the cake is the blatant lack of customer service.
                                    by
                                      Lisa
                                      Lisa was so helpful and friendly
                                      by
                                        • Recommended
                                        Always friendly
                                        Folks at this store are always friendly and helpful.
                                        by
                                          • Recommended
                                          Nice Store - Bad Website
                                          Ordered a Window AC unit on line. Site said 2 available and would be ready for pickup. Went to store to pick up and there were none in stock. 2 hours and 70+ miles wasted! Do Not Trust Website Store Inventory Information. Lady behind the counter tried her best but was thwarted by the Website inablitly to correctly show inventory, and not only at this store.
                                          by
                                            • Recommended
                                            Go David in Madison MS Home Depot-Paint Department!
                                            Employee “David” was the best as he addressed all of my specific issues on two different projects! Go David in Paint Department!
                                            by
                                              • Recommended
                                              Who are You Going to Call?
                                              When trying to purchase kitchen cabinets, try to deal with Brittany and/or Jennifer. You will be pleasantly surprised!! Knowledgeable, professional and caring!
                                              by
                                                • Recommended
                                                Customer services
                                                I had a great experience. The associate help found the product and help with checkout
                                                by
                                                  Bad customer service
                                                  Cashiers either need to be thought to be friendly and not discriminatory with their customers! They don’t greet their customers or picky on who they will speak to!
                                                  by
                                                    Great service
                                                    Salesperson Katherlyn was great. She greeted me with a smile. Explained the tools that I needed and why. She told me about the specials for the battery charger I need for my fan
                                                    by
                                                      • Recommended
                                                      Great Service!
                                                      I recently had a not so great experience with a different local Home Depot and so I went to the Madison store to make my purchase. Christian was wonderful! She walked all over the store until I had the items I needed! Highly recommend this location and ask for Christian.
                                                      by
                                                        • Recommended
                                                        Great Shopping!
                                                        I always find what I need at a fair price.
                                                        by
                                                          • Recommended
                                                          Rental Care
                                                          The guys at the Madison Location took exceptional excellent in my care
                                                          by
                                                            Maybe a great change in culture
                                                            I recently moved to Mississippi from a northern state. It may be that the people in Mississippi are just by nature more friendly and helpful than they are up north, but I was greatly impressed with the service and attitude I have received here as compared to what I received at northern stores.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 300 reviews

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