Reviews for Maple Grove #2844

Dan in the kitchen design made our kitchen remodel so very easy and painless!!!

I am a contractor that specializes in remodeling and flips houses as well. For the past 25 years I've worked with almost every store throughout the twin cities and surrounding suburbs. The sales associates and managers, imparticularly Danielle, at the Maple Grove Home Depot are by far my favorite to work with.

Never had a bad day at Home Depot, always good help and plenty of product..

Great Home Depot. Clean. Friendly. And employees are always helpful! I will continue to drive past the Elk River store to go to Maple grove location.

Employees are so helpful! A gentlemen named Ken and a lady named Abby were so kind and helped us with our warranty questions. We live about 2 mi from the Elk River location, but we drive out of our way to go to the Maple Grove store because the employees are always helpful and we can always find what we are looking for! Because we are contractors and we also flip houses we are always shopping at Home Depot and are very grateful for the assistance and a great attitudes at the Maple Grove location. We have visited other locations including the Elk River store and have not received great assistance at the other locations and a times were not even able to find an employee to help us or the product that we needed, so we just decided that it's better off to stick going to the Maple Grove store every time!

After ordering a washer and dryer from another company and getting the run around for three weeks, we decided to try another route. I went to the Maple Grove location with the receipt from the other company in hand. I met up with Helen Harwood, told her what was happening, and asked if she could come near the price we paid the competitor. She ran the numbers, and was able to give us the same product for about $75 less, including all of the options of the other retailer.....and the appliances were not only in stock, but could be delivered in 3 days. The best part is, we actually got the product in 3 days!!! Thank you Home Depot.

The Maple Grove store was extremely clean, well-stocked with a variety of sizes for the items I was shopping for. They had a better inventory selection than other building supply stores in our area. The customer service cashier who waited on me at the return counter was able to quickly process my return, and refer me to the correct aisle to find the item size that I needed. He was extremely polite, and was also able to check me out at his counter rather than have me walk to opposite end of store to main check-outs.

I love this Home Depot store! They are always friendly and do a great job helping with everything that we need. Much appreciated!!

I did not realize that the store is so close to my new house. This was the very first time to visit the store and found the store was clean and the two people I met were truly helpful. The first boy who was patiently showing me how to find what I need even though I did not express myself very well. The second person was the lady in the customer service. She helped me to check out the purchase which saved me a quite bit time to carry the long blinder to the regular cashier to check out.

I found the store clean and well organized and the associates friendly and cooperative Since it was a transitional period between the winter/spring season I found some products in unusual spot but with the help of the assistant I was able to find them.

Store is clean, employees are friendly and knowledgeable. You can find high quality materials at a very affordable price. Sincerely, Vickie Borowitz

Employees were super helpful and I was in and out really fast!

Ordered window coverings for our home from Home Depot - awesome experience! Danielle was so knowledgeable and helpful - go see her!

Very helpful. You wouldn’t get out disappointed

As frequent customers at the Maple Grove store, we are always able to find knowledgeable help no matter which department we are shopping. I would recommend this store to everyone, especially if you’re a woman trying to shop for something her husband has directed her to pick up. The online pickup service is seamless!

Friendly and fast

Friendly, knowledgeable staff; products in stock, no-questions price match, easy and fast check out. Staff ready to help load and hold heavy stuff. What more could one ask for?

Neat -clean- lot of personal assistance..

Great service guys!! Keep up the great work!! Friendly, fast, and smiling!!

Store employee Vicki assisted me with a return, and then finding the correct item. She was fast and did a very good job.

Danielle and Edgar in flooring offered wonderful service when I went in to order my carpet. Danielle suggested a few changes which actually saved me money. Edgar had to speak to the company regarding the seam that would be in the carpet since it was not in the area that the measure person told me it would be. He patiently conversed with the company until he and Danielle had a resoulution.

I prefer this Home Depot than the one in Brooklyn Park where I live. The employees are always nicer and more willing to help. Definitely keep coming back.

Great staff, super friendly and knowledgable.

Overall, the store is fully stocked with inventory which is a plus. On the other hand, no customer service. My experience with one of the sale rep in the carpet department was horrible. Not competent in checking out and rude. In addition, the Returns Department also lack customer service. Many employees sit around there and chat to each other rather than helping customers.

I do not know her name but she worked in Paint that evening. She was knowledgable and helped me with colors. I ended up with a fairly different color than I went in to purchase because of her comments and assistance...and I am happy with the decision.

Lynn who works in the carpet area was helpful. Was right there to answer questions and had good input on what I wanted. She had suggestions to help and set me up for a room measure. She was busy but took the time with me and kept relaying to the next customer that they were valued and she would be right with them

Customer service is good

My trip to the Maple Grove store today was great. I found all the things I needed and was offered help from three different employees. I did not have to search anyone out for this help.

Customer service was above!

Patty was nice!!!